Posted:
Wed May 25, 2005 10:20 pm Post subject: Not happy with Vonage; Am I an early adopter; Bleeding Edge?
Hi,
I ordered Vonage on March 1st, 2005 here in Michigan(248). i wanted my home number forwarded and filled out the LOA, listing SBC as the curent host of my home number.
Paid the start-up fee or about $ 50, paid the monthly of 14.99, now they have me on autopay.
first complaint: I receive calls from patients wishing to speak to a Dr. Lee at Beaumont hospital. I ask them to redial and sure enough, the keep calling me.
Second complaint: It is now march 25th and no home telephone number transfer. I call SBC, they cannot do anything, i.e., I cannot request my number to be transferred, Vonage must.
Third complaint: 3 out of 5 outbound calls fail. Just goes dead.
Good things: when it works it works just like a land line. so am i supposed to be happy that it works like it should?
Does anyone else in Michigan feel the same way?
Is Vonage mass marketing, picking up too many customers? not enough customer support people to look after the LOA's?
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New FlagmaHog New Today 0 Yesterday 18 Total 63398 Who Is On Site Visitors 116 Members 2 Total 118
1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.39 Seconds and 534 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 18
Total 63398
Who Is On Site
Visitors 116
Members 2
Total 118
+0.17