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pepsi
Vonage Forum Associate


Joined: Mar 11, 2003
Posts: 11
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Ok my question of the day is. I want to get a virtual number or a second line just for fax machine. If I understand it correct the virtual number is not a true second line? So I would need to get a second normal line? Do I have to pay for the set up fee and get a second ATA-thingy? I noticed it has two phone plug-in can they just activate the second line on that one?
O and why can't get the ata-thingy in pink to match my Mac!
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WhyADuck
Vonage Forum Associate


Joined: Mar 10, 2003
Posts: 12
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You are correct in that the second number is not a true second line. Right now you would have to have another ATA-186 to get a second line from Vonage. Someone (I'll refrain from saying who) told us a couple months ago that the second line feature would be coming soon, but so far no announcements or explanations as to what might have happened.
You could of course get a second account and a second ATA-186, but that seems a bit like overkill unless you are doing a large volume of faxes. For the occasional outgoing FAX, you could just use your regular Vonage line, and for incoming faxes, you could use one of those FAX-to-email services (eFax is one; it even offers a free service if you let them assign the incoming number somewhat randomly, but I think even their for-pay service is a lot cheaper than a second line). Another site that will give you a free number (which can be used for incoming faxes, voicemail, or both) is http://voicemail.k7.net/ - I think with that one you get a Seattle area number. But if having a local FAX number is real important to you, eFax may be the only way to go (short of getting another Vonage or traditional line), and they will charge you a monthly fee if you pick the location of your FAX number (see http://www.efax.com/ ). The plus side with either of these services is you aren't tied to a physical FAX machine - you can get your faxes wherever you receive your e-mail.
But I sure hope Vonage gets that second line on the ATA-186 going soon. This is the other major thing I wish we could get some sort of progress report on. |
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WhyADuck
Vonage Forum Associate


Joined: Mar 10, 2003
Posts: 12
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Another issue that I wish someone from Vonage would take a moment to comment on - when will that second line feature be implemented? |
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