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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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seanwg
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Joined: Apr 21, 2005
Posts: 2

PostPosted: Thu May 19, 2005 12:12 pm    Post subject: Vonage canada and charges Reply with quote Back to top

Hi
Vonage is offering a service for $14.99 in the US now. I just called "Vonage Canada" wanting to switch and they claim because I live in Canada (Which BTW, I don't) they cannot switch me.

I don't understand how Vonage is getting away with this. Why do they even care.

Looking at my bills, they are charging PST/GST.. when I received my Linksys unit I paid GST on a box which was shipped from the US, whenever I call the help number I'm always dispatched from the US.. and now I see I can sign up for the service from the US and get a Canadian number.

Anyone have any idea? I live in Bermuda. I've talked to some my co-workers who have the Vonage service as well, and we all are getting dinged the same way?

Speaking to the Vonage CSR, they are looking at lowering my rate... I encourage the rest of us canadian customers to start pounding them on this.

Sean
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dabones
Vonage Forum Evangelist
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Thu May 19, 2005 2:47 pm    Post subject: Reply with quote Back to top

if you have a Canadian Credit card you can get Canadian Vonage, if you have a USA credit card, you can get the US service, but if you have the US service, you won't get a CDN number as primary, you can get a CDN number as a virtual number, but then you have to add the 4.99 to the 14.99 and all that is in US$ then they charge you tax in the US for it, and you'll be up in price.. plus when you switch you won't be able to keep your number..

since you're in Bermuda, why did you get the CDN service vs te US service? you wanted a CDN number and only had a cdn credit card?

did they actually ship the ATA to you in Bermuda, or did you have it shipped to Can and then forwarded, or you brought it with you?


I got charged 12.25 GST COD! too, but I called and complained and they credited me back Smile

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