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Kellen
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Joined: May 18, 2005
Posts: 6
Location: CNY

PostPosted: Wed May 18, 2005 4:21 pm    Post subject: Re: Down in Washington DC 5:18pm - 18 May 05 Reply with quote Back to top

Beachcomber wrote:

Still down here in DC at 703 area code and I never kept the copper. Too bad I can't even log into my web account to see what is happening.
P.S. Don't understand why all your timestamps are for 19 May?

We're all in the future, your phone will still be down tomorrow!

Kidding!. Check in your account in the member services, then look for what time zone you're set in. If that looks right, check your system tray clock for the date and time.

hth's.
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paul248
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Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Wed May 18, 2005 4:21 pm    Post subject: Reply with quote Back to top

Seems to be back online in 248...
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bryanboy
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Joined: May 18, 2005
Posts: 2

PostPosted: Wed May 18, 2005 4:21 pm    Post subject: Reply with quote Back to top

5:18AM here in the Philippines

678 (GA - Line 1) is down and has been down for about an hour
847 (IL - Line 2) is down and has been down for about an hour
* Both lines DO NOT have a dial tone

404 (Softphone) is down; have a dialtone but get a busy signal after dialing

Can't log on to Vonage website either.
https://secure.vonage.com/vonage-web/public/login.htm

getting a page cannot be displayed error

I'm really fedup with Vonage. ugh!!!!
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Laureltn
Vonage Forum Master
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Wed May 18, 2005 4:21 pm    Post subject: Reply with quote Back to top

Well, that was fast -- back up in 615. If I hadn't tried to use the phone for another 15 minutes, I'd have never realized it happened. Smile Didn't have to reset or anything here.
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Kellen
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Joined: May 18, 2005
Posts: 6
Location: CNY

PostPosted: Wed May 18, 2005 4:22 pm    Post subject: Central New York Up Reply with quote Back to top

CNY just came online for phone 607 315

can't sign into web account yet.

Rolling Eyes


Last edited by Kellen on Wed May 18, 2005 4:27 pm; edited 1 time in total
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scerruti
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Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Wed May 18, 2005 4:22 pm    Post subject: Reply with quote Back to top

I have both received and placed calls, I guess I am back up.

Still no service outage announcement?

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bryanboy
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PostPosted: Wed May 18, 2005 4:24 pm    Post subject: Reply with quote Back to top

phones are back up

678 and 847
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fjhaynes
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Joined: Dec 03, 2004
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PostPosted: Wed May 18, 2005 4:27 pm    Post subject: FULL system crash means just that Reply with quote Back to top

Tech Support reported that they had experienced a FULL SYSTEM CRASH, so of course nothing works.

Their switch must be working properly in order to look up your emergency forwarding number and forward incoming calls to it, which it can't do if the thing is down. That's the problem, their switch is down, so you get no outgoing, no incoming, no forwarding, and no voice mail.

There is nothing on the other end to process any of these transactions because it's down.

Which goes back to the point I made above: if it's that important to you or your business, you gotta have some fallback plan. Either keep your copper or advertise a second number that is a cell phone or do something so that you're not depending on a sole source for your telecom lifeline.

If you can't justify the expense then it must not be that important so you really don't have grounds to complain too much.

Just cause they sell it don't mean it's great.
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dconnor
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Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Wed May 18, 2005 4:34 pm    Post subject: Re: Down in Washington DC 5:18pm - 18 May 05 Reply with quote Back to top

Beachcomber wrote:

P.S. Don't understand why all your timestamps are for 19 May?


You need to change your time zone in your setings

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Kellen
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Joined: May 18, 2005
Posts: 6
Location: CNY

PostPosted: Wed May 18, 2005 4:37 pm    Post subject: Re: Down in Washington DC 5:18pm - 18 May 05 Reply with quote Back to top

Kellen wrote:
Beachcomber wrote:

Still down here in DC at 703 area code and I never kept the copper. Too bad I can't even log into my web account to see what is happening.
P.S. Don't understand why all your timestamps are for 19 May?

We're all in the future, your phone will still be down tomorrow!

Kidding!. Check in your account in the member services, then look for what time zone you're set in. If that looks right, check your system tray clock for the date and time.

hth's.



dconnor wrote:
Beachcomber wrote:

P.S. Don't understand why all your timestamps are for 19 May?


You need to change your time zone in your setings



Good to see life behind the scenes exists! (hate to see your bandwidth bill for this month!) LOL
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