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SBMongoos
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Joined: Mar 26, 2005
Posts: 199

PostPosted: Fri May 13, 2005 3:24 pm    Post subject: I've got no phones service. Anyone help? Reply with quote Back to top

I've been frustrated with my Comcast speeds since I was setup with Vonage.

Setup: DLink Cable Modem -> Linksys RT31P2 -> DLink -784.

For the first time just a few minutes ago I switched the WiFi router with the Linksys adapter/router. So know it looks like:

Setup: DLink Cable Modem -> DLink -784 -> Linksys RT31P2.

However, now I have no phone. I imagine it's with the setup. I'm guessing I need to tweak settings in the DLink 784 and the Linksys.

Anyone help?

******************
Lousy Vonage test results. Worse I've seen:

My Results
Download 2,240,616 bps
Upload 367,040 bps
QOS 5%
RTT 72 ms
MaxPause 563 ms

Can't believe I made this mistake. I have MAC filtering enabled on the DLink 784 and had to set it up for the Linksys unit. HOWEVER, I cannot login into the Linksys unit now.

Any ideas for tweaks with this kind of setup. I rechecked my speeds and they appear to have noticeably improved.
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EnJaNir
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Joined: Jan 18, 2005
Posts: 62
Location: 61114

PostPosted: Sat May 14, 2005 12:11 am    Post subject: Reply with quote Back to top

You need to disable dhcp from the linksys unit. Also how did you plug them into eachother? which ports did you use?

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Michael
Insight Broadband
Download 3,844,848 bps
Upload 391,952 bps
QOS 98%
RTT 57 ms
MaxPause 32 ms
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SBMongoos
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Joined: Mar 26, 2005
Posts: 199

PostPosted: Sat May 14, 2005 8:23 am    Post subject: Reply with quote Back to top

From port on Cable modem to WAN port on DLink router. Then used an available port on the DLink to plug into the WAN port on the Linksys.

No doubt I'll have to plug my laptop directly into the Linksys so I can disable DHCP then. Didn't think to do that before moving them around.
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EnJaNir
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Joined: Jan 18, 2005
Posts: 62
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PostPosted: Sat May 14, 2005 8:52 am    Post subject: Reply with quote Back to top

Try this configuration

Cable modem--> WAN port on dlink

Dlink (dhcp enabled) [I'm assuming it is a 4 port router with 1 pc connected]]
Port 1-Linksys unit
Port 2-PC
Port 3-empty
Port 4 Empty


Linksys (dhcp disabled, obtain IP auto )
WAN-Empty
Port 1-Cable from Port 1 of dlink
Port 2-Empty
Port 3-Empty
Port 4-Empty

_________________
Michael
Insight Broadband
Download 3,844,848 bps
Upload 391,952 bps
QOS 98%
RTT 57 ms
MaxPause 32 ms
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SBMongoos
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Joined: Mar 26, 2005
Posts: 199

PostPosted: Sat May 14, 2005 8:58 am    Post subject: Reply with quote Back to top

All 4 ports on the DLink are used up. But I can move the connections around...no biggie as you know.

I'm curious as to why I would then go from the DLink to a standard port on the Linksys instead of into the WAN port. I also just realized that this Linksys unit is apparently a 10Mpbs not 100. Makes no sense. But it's the best speed it connects at. Everything else is 100.

Discovered something really weird. Suddenly I cannot ping, run tracert or do ipconfig from my desktop. Says it's not a recognizeable internal or external command. This isn't good.
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dmbfish
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Joined: May 14, 2005
Posts: 8

PostPosted: Sat May 14, 2005 9:24 am    Post subject: Reply with quote Back to top

You have to do it that way because your LinkSys is basically acting as a switch to expand your preexisting network. If you plug it into the WAN port it thinks that is the cable modem that is getting the outside IP address.
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SBMongoos
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Joined: Mar 26, 2005
Posts: 199

PostPosted: Sat May 14, 2005 9:27 am    Post subject: Reply with quote Back to top

But....the phone port lights do NOT light up now. Phone seems to work but the status lights are off.

I moved the cable from the DLink back to the WAN port and power cylced the Linksys. The phone light comes back on. When I switched it back the light does not come on and now I have no phone service.


Last edited by SBMongoos on Sat May 14, 2005 9:34 am; edited 1 time in total
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dmbfish
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Joined: May 14, 2005
Posts: 8

PostPosted: Sat May 14, 2005 9:32 am    Post subject: Reply with quote Back to top

Mine aren't on either, however, I am having a problem with my RT router logging into the login server.

Side note: Vonage's tech support is crap. I've talked to 4 different Indians already (of which I could understand 1 real good) and none of them even come close to understanding my problem. They keep saying I don't have a dial tone when I do. My problem is the connecting the login server error in my router config's status page.
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SBMongoos
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Joined: Mar 26, 2005
Posts: 199

PostPosted: Sat May 14, 2005 9:39 am    Post subject: Reply with quote Back to top

Well...to get my phone service back I have to move the cable coming from the DLink back to going into the WAN port of the Linksys and power cycle the Linksys. It continues to work when you just move the cable into a regular port but do not power cycle and the phone light stays on. Otherwise if I power cycle after the change I lose service.

But...oddly I cannot seem to login to the Linksys either way. I was able to earlier. hmmm

Not sure I agree it's necessary to plug into a port other than the WAN port on the Linksys. I wouldn't think it would know the difference if it's plugged into the router or the modem. Thoughts?

Okay...the phone light eventually goes off when I have the DLink plugged into a regular port on the Linksys and not the WAN port. But the phone works. Not sure I like that.
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dmbfish
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Posts: 8

PostPosted: Sat May 14, 2005 10:12 am    Post subject: Reply with quote Back to top

You have to setup remote administration on the Linksys router so that you can access the router config from a remote location. Should be real easy.
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