Dish Network wont call

Posts: 18 · Vonage Forum Associate Joined: Apr 11, 2005 Posts: 18

I have a model 322 Dish network receiver and it wont dial "home".

Has anybody had luck getting this receiver to work?
Also, Does anybody have any idea why Dish Network is doing nothing to help support VoIP? I could be wrong but Im getting no answers from them.

Thanks

Posts: 14 · Posted: Mon May 09, 2005 11:10 pm Post subject: Re: Dish Network wont call

Kmutt wrote:

I have a model 322 Dish network receiver and it wont dial "home".

Has anybody had luck getting this receiver to work?
Also, Does anybody have any idea why Dish Network is doing nothing to help support VoIP? I could be wrong but Im getting no answers from them.

Thanks

From what I have been reading, if you have the Linksys RouterVT or VT it probably wont work with Dish. If you have the Moto VT it probably will - my 811 and 921 both call home okay. Dish's stated reason for not supporting VoIP is because they use CID to determine the current location of the sat. receiver. They claim they cannot legally provide area-specific programming [by DMA, or an even finer divide-up yet - some here now, and much more planned with local Area-specific Digital Rights Mgmt (DRM) in the future]. With a VoIP phone number they do not necessarily know where you really are. They choose not to support VoIP at all - its their business, but, I think, another in a string of poor business decisions.
If your receiver allows putting in predial digits (like " 9 for an outside line ", put in " *99 " - some receivers wont take * or # - then you cant do this. The 811 does, the 921 doesn't, the 322 might.

Posts: 98 · Posted: Mon May 09, 2005 11:11 pm Post subject:

They may have no incentive to make it work with VoIP. The DISH Network is tied somehow to Sprint: http://local.sprint.com/servlet/Catalog/ps_dishnetwork?product=770010163&refurl=lhp_textlinks_dish

(If that link doesn't work, try http://tinyurl.com/ckqth )

Posts: 14 · Posted: Tue May 10, 2005 2:08 am Post subject:

Medic63 wrote:

They may have no incentive to make it work with VoIP. The DISH Network is tied somehow to Sprint: http://local.sprint.com/servlet/Catalog/ps_dishnetwork?product=770010163&refurl=lhp_textlinks_dish

(If that link doesn't work, try http://tinyurl.com/ckqth )

Nah, just marketing partners. Locally, they are in bed with SBC. This DISH problem highlights that there is a true technological hurdle that needs to be solved in the near future, or the Digital Rights Management (DRM) fanatics are going to have to back off. (I think they should anyway.) When they start talking about applying DRM to all types of programming and media in the near future, from one Nielsen Direct Market Area (DMA, no "N"-hmm) as a "big area" (~city) down to a neighborhood level, they will have to be able to accurately know where the receiver of the transmission is, and again, where they are, anytime they request to "play it" again. Are we going to end up with GPS receivers in everything we own? TV stations are already eyeing making their broadcasts playable only in their broadcast coverage area when recorded on a DVR. Send it, or move to a new town - the program wont play anymore. [Pulling analog VHS VCR back out of trash...] Dish just caves to the RIAAs and the MPAAs and enforces every nuance of their desires. If they have no programming to sell they have no business - so, they're not on "your" side. The no VoIPs will be supported policy is the first time you are bumped by the shark that intends to eat you. Food for thought! (yupapun)

Posts: 18 · Vonage Forum Associate Joined: Apr 11, 2005 Posts: 18

Good replies. I have a linksys rt31p2 router.
All is well except for my charge of $3.99 per receiver! LOL

Ill keep digging for answers

Thanks

Posts: 14 · Posted: Tue May 10, 2005 11:40 am Post subject:

Kmutt wrote:

Good replies. I have a linksys rt31p2 router.
All is well except for my charge of $3.99 per receiver! LOL

Ill keep digging for answers

Thanks

The *99 trick might be enough to get it to work marginally if the 322 supports it. I dont know if they call home to different numbers regionally, but both mine dial 800-267-9084 (knowing this number does not help anyone do fraudlent things). If you look at your outgoing calls on Vonage's website, and you have a whole string of calls in a row to a number like that, then its not getting thru sucessfully. You can ask a tech to poll your box, saying you'd like to get any PPV movies on the next bill. Otherwise it may be a couple months before it calls because it has data, and youre stuck wondering if it works. Less desirable is to replace the 322 with a 1 tuner receiver, at present they dont charge the extra tuner/cant call fee if a 1 tuner box cant call. Add another receiver and youre back where you started $. GPS here we come.

Posts: 18 · Vonage Forum Associate Joined: Apr 11, 2005 Posts: 18

Well the 322 does not except the * . Now I guess a lengthy call to dish to see what they can do. The way i see it is, if I have a dial tone and can transmit calls, my obligation is filled. The tech side is their problem. I am fullfilling my side by hooking my receivers up to the line., The 322 says my connection is okay, but fails when trying to connect. So its their issue. Wish me luck!!

Later

Posts: 3 · New Forum Member Joined: May 16, 2005 Posts: 3

I tired the *99 with my dish network 522 receiver and it did not work (Connection Failed). Any other suggestions?

Posts: 14

digitalgeek wrote:

I tired the *99 with my dish network 522 receiver and it did not work (Connection Failed). Any other suggestions?

Sadly, no, not from me, anyway. Hope that Dish wakes up and smells the future, and changes their "non-supported" policy? Rolling Eyes

Posts: 1 · New Forum Member Joined: Jul 29, 2005 Posts: 1

I needed to slow the modem down to be able to communicate with Directv. I did this by putting the prefix ,*99, (comma, star, nine, nine, comma). I figured this would work for dishnet, but there is no , or * in the menu for the 322 or 522 models. I figured some models may have this and it may work for you if it does.