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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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Bill18164
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Joined: May 07, 2005
Posts: 6

PostPosted: Mon May 09, 2005 10:36 am    Post subject: New to Vonage Reply with quote Back to top

I'm almost afraid to ask this question. Do you have to leave your computer on all the time for the phone to work? I got up this morning and tried to make a phone call and I had dial tone but could not connect any calls. I still have my old landline phone because I have not cancelled it yet.(just switched to Vonage a few days ago). I used the old phone to call my Vonage number and it went right to voicemail, the Vonage phone did not ring. After I fired up the computer the Vonage phone works.
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sajer
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PostPosted: Mon May 09, 2005 10:45 am    Post subject: Reply with quote Back to top

No, you shouldn't need to leave your computer on to make calls. can you describe your setup for us ?
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Bill18164
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PostPosted: Mon May 09, 2005 10:57 am    Post subject: Reply with quote Back to top

I have the Linksys rt31p2 pluged into my computer,my cable modem is pluged into the Linksys,my phone is pluged into one of the ports on the Linksys. I pluged the Linksys power cord into it's own outlet so it would be on even when I shut down the computer.
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sbmlat
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PostPosted: Mon May 09, 2005 11:37 am    Post subject: Reply with quote Back to top

No. You don't need your computer ON all the time.

Try this setup :

http://www.vonage.com/help_knowledgeBase_article.php?category=45&article=467

_________________
Vonage User Since: January 6, 2005
ISP: Charter
Vonage Hardware: Linksys RT31P2
Applied for Number Transfer on 1/19/05 and completed on 6/28/05.
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robertplattbell
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Joined: May 05, 2005
Posts: 90

PostPosted: Mon May 09, 2005 1:54 pm    Post subject: Reply with quote Back to top

Just a thought....

you DO need to have your cable modem on all the time. Do you have it plugged in separately as well? Or are you shutting it off when you turn off the computer.

There are no "stupid questions" - except the ones unasked.

I bought an uninterruptable power supply (UPS) from Office Depot for like $99. It's basically a motorcycle battery, a battery charger, and a 110V inverter. When the power goes off, it can keep your computer and other stuff going. Actually, I have a few of these in my home office, so if we lose power, I don't lose a day's work as well.

I plugged the cable modem and the network boxes into it, so the phone will continue to work, even if the power goes down.

You might want to think about doing this, as if you get a thunderstorm, and you need to make a phone call......
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robertplattbell
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Joined: May 05, 2005
Posts: 90

PostPosted: Mon May 09, 2005 1:56 pm    Post subject: Reply with quote Back to top

Bill18164 wrote:
I have the Linksys rt31p2 pluged into my computer, my cable modem is pluged [sic] into the Linksys,my phone is pluged into one of the ports on the Linksys. I pluged [sic] the Linksys power cord into it's own outlet so it would be on even when I shut down the computer.


See, actually, the Linksys is plugged into the modem, not vice-versa.

I suspect you are shutting down your cable modem with the computer. The cable modem is your broadband link. Without it on, no Voip!

Leave the cable modem ON all the time!
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mbhn5204
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Mon May 09, 2005 2:19 pm    Post subject: Reply with quote Back to top

Bill,

Would you be so kind as too describe exactly how you are setup? From ISP input to your computer. I also need to know how you set up your DHCP through the web-based utility. Such as, did you select the "Obtain an IP Automatically", or "Static", or maybe you set it up for PPPoE. The PPPoE setting would explain this right now.

As previous postings have said. you not only can shut your computer down, you don't need one at all. I have a sneaking suspicion that you're running a PPPoE required ISP and you simply didn't set the access time correctly. Just a hunch. I or someone else who is knowledgeable will check in on you later. Good luck.

Mike

_________________
ISP: Comcast
Setup: Motorola SB5100 to RT31P2 to Local Machines
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Bill18164
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PostPosted: Mon May 09, 2005 5:30 pm    Post subject: Reply with quote Back to top

The cable modem was the problem. I have the cable modem pluged into my surge arrester and the router pluged into an outlet. When I shut down the computer and turned off the surge arrester I was shuting down the modem. Now I'll plug the router into the surge arrester also for the protection it offers and I will leave the modem and router on all the time. Thanks everybody for your help.
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