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ChristieNJ
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Joined: Mar 21, 2005
Posts: 24
Location: Jersey Shore

PostPosted: Sat May 07, 2005 4:53 pm    Post subject: Just tested 911...address not showing up!!! Reply with quote Back to top

I just tested 911 and they told me my address was NOT showing up! This is even though I received confirmation from Vonage about 911 being activated WITH my correct home address!!

I'm not happy about this...what if I can't speak in an emergency??? What can be done about this??? Sad

Christie
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reebok
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Joined: Oct 24, 2004
Posts: 3198
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PostPosted: Sat May 07, 2005 5:08 pm    Post subject: Reply with quote Back to top

what can be done? let's see, besides reading the documentation and website and this forum, and realizing this is totally, completely and absolutely normal, I'm not sure. as many places as Vonage puts the information and the what, hundreds of posts in reference to 911 and it's still overlooked...

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kenn10
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PostPosted: Sat May 07, 2005 5:39 pm    Post subject: Re: Just tested 911...address not showing up!!! Reply with quote Back to top

ChristieNJ wrote:
I just tested 911 and they told me my address was NOT showing up! This is even though I received confirmation from Vonage about 911 being activated WITH my correct home address!!

I'm not happy about this...what if I can't speak in an emergency??? What can be done about this??? Sad

Christie


Vonage uses your home address to find the non-emergency police number to route your call to. They could not be any more clear in saying that they do not have Enhanced 911 service.

If you're in Verizon territory, you may get E911 from Vonage within this calendar year. Otherwise, go back to your original phone company. Just don't act like its some gigantic surprise that you don't have E911. Do your homework!

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mbhn5204
Vonage Forum Evangelist
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sat May 07, 2005 6:34 pm    Post subject: Reply with quote Back to top

I believe you're confusing Caller ID with the call to your local PSAP which is NOT E-911. You should do a little reading as reebok suggests. E-911 is coming. However, E-911 is a function exclusive to your local PSTN. Negotiations are in progress to produce an interface between Vonage servers and the PSTN that have agreed to comply, but they will still not give away the secret of their 3 digit calling sequence so a special program must be devised. Be patient. Read more on this subject, there is no shortage of it. Where have you been? People have died because they did not read the material on this.

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ChristieNJ
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Joined: Mar 21, 2005
Posts: 24
Location: Jersey Shore

PostPosted: Sat May 07, 2005 8:21 pm    Post subject: Reply with quote Back to top

You guys are a bunch of freaking snots. I am NEW to this so sorry for asking a question.

Nobody forced you to reply to it so get a life already.
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dconnor
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Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Sat May 07, 2005 8:45 pm    Post subject: Reply with quote Back to top

Ok,

<LOUD LIFE GUARD WHISTLE SOUND>

Flame night is now over on the Vonage Forum - and lets see if we can not put an end the the sarcasm that draws the flames out of the best of us.

Thank you,

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ChristieNJ
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 21, 2005
Posts: 24
Location: Jersey Shore

PostPosted: Sat May 07, 2005 9:00 pm    Post subject: Reply with quote Back to top

LOL...Sorry Dan....but I tested 911 right before I had to walk out the door, and didn't think of researching it because I thought it was just my line, so I had no knowledge of any of that. I didn't know it was a major crime to ask a question that was already asked. And I also didn't know people had nothing better to do than reply to posts that personally aggravate them! Rolling Eyes

Whistle accepted...by me anyway! Razz
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mbhn5204
Vonage Forum Evangelist
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sat May 07, 2005 9:36 pm    Post subject: Reply with quote Back to top

Christie,

You're right. I was a bit harsh on you. You didn't deserve it. Please accept my apology.

Mike

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ChristieNJ
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Joined: Mar 21, 2005
Posts: 24
Location: Jersey Shore

PostPosted: Sat May 07, 2005 9:39 pm    Post subject: Reply with quote Back to top

Sure, Mike, no problem....and THANK YOU for being considerate. Smile

And actually your post was the most informative and I appreciated it.
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