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adnanx786
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PostPosted: Sat May 07, 2005 1:09 am    Post subject: Home Telephone Network Wiring Box Questions Reply with quote Back to top

Team:

I just moved to a new residence and having problem getting Vonage signals in the tel wall jacks. The network box here is very different. In my previous home, all I had to was remove an RJ-11 cable but here it is different. Pls see pictures below and let me know what will be the best route so I can get signal in my wall jacks.







I can only see a white and blue wires coming from grey/white casing on right to the white casing on left. Another pair of white/blue wires go from the bottom of the casing on left to the big black cable going down into ground.

Your help is deeply appreciated.
thanks
adnanx786
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scerruti
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PostPosted: Sat May 07, 2005 3:30 pm    Post subject: Reply with quote Back to top

It doesn't appear that this NID is all that different from what you would expect.

You can see that the RJ-11 cable has been replaced by the hinged clear plastic piece. That hinged piece would, I believe, be patched to the white piece on the far right. That piece in turn should connect to the house wiring.

It does not appear that there is any house wiring connected to this NID. Can you confirm this? Also, since there is only one cable connection in this box I would suspect that you have a structured wiring cabinet inside the house. Is this possible?

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adnanx786
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PostPosted: Sun May 08, 2005 3:23 am    Post subject: Reply with quote Back to top

I do have house wiring connected to NIU.
This is a brand new houe about 2 weeks old. Also, I am not able to get any dial tone when I connect ph to any of the jacks.
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scerruti
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PostPosted: Sun May 08, 2005 7:40 am    Post subject: Reply with quote Back to top

adnanx786 wrote:
I do have house wiring connected to NIU.


I have stared at these pictures repeatedly, I can't find any house wiring connecting to the NIU.

You have four cables entering the NIU. On the left is the Cable TV and Telephone from the street and the earth ground.

On the right is the cable TV exiting into the house.

House telephone wiring should be connected to the white clip on the right at the top. It should then be bridged to the clear clip covering the RJ-11 test jack.

To disconnect from POTS service you would remove these bridging connections.

adnanx786 wrote:
Also, I am not able to get any dial tone when I connect ph to any of the jacks.


Just so that I can understand what you are doing....

You have a Vonage adaptor.
You can plug a telephone directly into it and it works.
You plug the adaptor into a wall jack and you plug a telephone into a different wall jack and you don't get dialtone.

I guess I will stand by my previous post. Your phone lines are not going to this NID, they are going somewhere else. If you find that somewhere else then you can solve your problem.

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billq27
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PostPosted: Sun May 08, 2005 8:41 am    Post subject: Reply with quote Back to top

adnanx786 wrote:
I do have house wiring connected to NIU.
This is a brand new houe about 2 weeks old. Also, I am not able to get any dial tone when I connect ph to any of the jacks.


It sounds and looks like your house was wired in a star or home run pattern. With all jacks wired back to the NIU. Look at the bottom of the first image. I see 3+ white cables entering the niu. Maybe the phone lines. If so you must bridge or bond all the white/ blue wire together and the solid blue wires together. It looks like they are bridged to me. Be sure to disconnect the incoming line on the left.

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scerruti
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PostPosted: Sun May 08, 2005 9:03 am    Post subject: Reply with quote Back to top

billq27: Now that you mention it I also see the three white cables. I missed them because I was focused on the inside of the NIU. However these cables do not appear to be entering the NIU they appear to be penetrating the wall.

You say they appear to be bridged. I am not certain where you are looking to come to that conclusion. The only thing that looks even possible to me is the area to the right of the white clip where blue and white lines are visible, however I assumed that was some type of sticker because I could see no source cable for them to be wires.

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mbhn5204
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PostPosted: Sun May 08, 2005 10:36 am    Post subject: Reply with quote Back to top

Just my two cents worth, but this box obviously belongs to your local cable company. It is configured for digital telephone. There's more to it than meets the eye. I suggest that you leave it alone temporarily.

Call the cable company and tell them that their cable to telephone interconnection box is still installed and you would like it removed as soon as possible. It's not your property so beware in what you decide to do. It's easier to let a pro come over and do it for free than to take a guess, get sued for damage to the box, and have your house wiring in a mess. They usually reinstall it to the original PSTN configuration, but don't count on it. Best of luck. What I've seen in the rest of this thread, your getting some good advice.

If you get no assistance from the cable, remove the white and blue wires.

Mike

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adnanx786
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PostPosted: Sun May 08, 2005 10:37 am    Post subject: Reply with quote Back to top

thank you all for the time taken to troubleshoot this issue for me,
I am going to take some more pictures and give details so we can find a resolution for my wiring.

And scerutti, yes you are right, I connect phone into Vonage adaptor and it works, when I connect to cable between adaptor and jack and tel in another jack in house, there is no dial tone
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billq27
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PostPosted: Sun May 08, 2005 11:29 am    Post subject: Reply with quote Back to top

scerruti wrote:
billq27: Now that you mention it I also see the three white cables. I missed them because I was focused on the inside of the NIU. However these cables do not appear to be entering the NIU they appear to be penetrating the wall.

You say they appear to be bridged. I am not certain where you are looking to come to that conclusion. The only thing that looks even possible to me is the area to the right of the white clip where blue and white lines are visible, however I assumed that was some type of sticker because I could see no source cable for them to be wires.



Look in the upper left corner of the niu. see all the white and blue pairs. I assume that white thing is the voice bridge. and the white blue wires and the cross connects. Also given that the niu is mounted on a brick wall I assume the white cables at the bottom of the entrance resess into the blocks to enter the niu from the back. Tough call... troubleshooting from images

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scerruti
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PostPosted: Sun May 08, 2005 3:11 pm    Post subject: Reply with quote Back to top

adnanx786 wrote:
thank you all for the time taken to troubleshoot this issue for me,
I am going to take some more pictures and give details so we can find a resolution for my wiring.


Make sure you get a picture of the blue and white at the far right of the box partially obscured by the cable tv cable. The area just right of the white thing.

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