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sampson1943
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Joined: May 04, 2005
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PostPosted: Wed May 04, 2005 1:55 pm    Post subject: connecting RT31P2 to computer ethernet connection Reply with quote Back to top

I have gotten no where with Linksys. Can someone please explain why the following set up will not work and how to make it work. I have never used ethernet and do not know the tech. details of how it works. I connect to the internet with a Linksys WUSB54G adapter, the wi fi system is supplied by the RV park I live in. I want to connect the router to the ethernet connection on my computer. When I do this the windows indicator shows a connection, but the Vonage phone will not work. I have connected to both the LAN and internet ports.
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RBreeden
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Joined: May 04, 2005
Posts: 2

PostPosted: Wed May 04, 2005 8:15 pm    Post subject: This router is junk.... Reply with quote Back to top

Suppose to get connected today. But no matter what I do I can't get the Linksys RT31P2 to work. I can't even get to the admin panel on the Linksys router when the techs ask me to go there I get connection refused. These routers are junk and they know it yet they blame it on everything else. Worst phone service I ever had I think I'm better off with MCI no matter what it cost. Almost a month and still can't use Vonage.
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member10841
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Joined: May 03, 2005
Posts: 15
Location: West Coast

PostPosted: Wed May 04, 2005 10:05 pm    Post subject: Re: This router is junk.... Reply with quote Back to top

RBreeden wrote:
Suppose to get connected today. But no matter what I do I can't get the Linksys RT31P2 to work. I can't even get to the admin panel on the Linksys router when the techs ask me to go there I get connection refused. These routers are junk and they know it yet they blame it on everything else. Worst phone service I ever had I think I'm better off with MCI no matter what it cost. Almost a month and still can't use Vonage.


From the information you posted so far, I think that it may either be your browser proxy settings or your firewall that is blocking connections to the RT31P2.

Respectfully, you guys probably should include more detailed information if you want more helpful replies. I personally am also having problems connecting with the Vonage service (information is in another topic regarding WRT54GP2 connecting to Vonage). In my quest for information, I also neglected to provide some necessary information and had to be asked for it by another member as well.

Hope the tips help. Smile
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RBreeden
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PostPosted: Thu May 05, 2005 9:49 am    Post subject: Router... Reply with quote Back to top

No i not the firewall or proxy or anything to do with my current setup. It as I said in the previous post. It is the router, after an hour and a half of talking to techs that barely understand english and them telling me I had a bad router twice. I asked both of them to just cross ship me another so I could get it working. I got transfered the first time and ended up repeating myself again and that person told me the same thing as the first I had a bad router. So again I asked for them to cross ship a router, again I was put on hold this time for 35 minutes and again I was transfered to someone else that had no clue what was going on. So extremely pissed at this point I told them to cross ship me a router or refund my money. Which at that point they did cross ship me one. I'm a computer tech and work everyday with different company returning or order and even troubleshooting problems on the phone. But none of them has ever treated me the way I was treated by Vonage. It was uncalled for and there was no reason the first person I talked too could not have done what they said and cross shipped me the router. Totally unapceptable for customer service and I plan to post it on my website and advertise it widely.
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sampson1943
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PostPosted: Fri May 06, 2005 12:39 am    Post subject: Re: connecting RT31P2 to computer ethernet connection Reply with quote Back to top

sampson1943 wrote:
I have gotten no where with Linksys. Can someone please explain why the following set up will not work and how to make it work. I have never used ethernet and do not know the tech. details of how it works. I connect to the internet with a Linksys WUSB54G adapter, the wi fi system is supplied by the RV park I live in. I want to connect the router to the ethernet connection on my computer. When I do this the windows indicator shows a connection, but the Vonage phone will not work. I have connected to both the LAN and internet ports.


I don't know if I can be any clearer I'll try. I connect to the internet by a supplied wi-fi system and I want to connect the Vonage supplied router to the computer ethernet port. I do not want to buy additional equipment like a wi-fi bridge.
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member10841
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Joined: May 03, 2005
Posts: 15
Location: West Coast

PostPosted: Fri May 06, 2005 2:27 am    Post subject: Re: connecting RT31P2 to computer ethernet connection Reply with quote Back to top

sampson1943 wrote:
sampson1943 wrote:
I have gotten no where with Linksys. Can someone please explain why the following set up will not work and how to make it work. I have never used ethernet and do not know the tech. details of how it works. I connect to the internet with a Linksys WUSB54G adapter, the wi fi system is supplied by the RV park I live in. I want to connect the router to the ethernet connection on my computer. When I do this the windows indicator shows a connection, but the Vonage phone will not work. I have connected to both the LAN and internet ports.


I don't know if I can be any clearer I'll try. I connect to the internet by a supplied wi-fi system and I want to connect the Vonage supplied router to the computer ethernet port. I do not want to buy additional equipment like a wi-fi bridge.


Hey sampson1943,

I think I see what you are trying to do now. Your setup looks like the following: Community Wi-fi connectivity --> Linksys WUSB54G adapter on your PC --> RT31P2 (which is connected to your computer ethernet connection; aka the PC network adapter's RJ-45 connection), right?

If this is the case, I hope you are running Windows XP. In Windows XP, open your network connections folder. Right click or access the properties of the wired connection (usually named "Local Area Connection"). Click on advanced and select "Allow other network users to connect through this computer's Internet connection" under Internet Connection Sharing subsection. I would advise deselecting the following option allowing other network users to control or disable the shared internect connection. If it does not solve your problem, try rebooting/resetting everything (including the PC) after making the changes. If it still does not work, you may have to follow the steps on the wireless connection properties as well (either in combination or solo).

That is the best and only solution I can think of at this moment without you having to purchase additional equipment. I'll post again if I can think of another solution.

P.S. Be sure the connection between the computer/PC and the Linksys RT31P2 is correct. In this case, you will want the network cable to connect to the WAN port of the RT31P2. I assume there is only one network cable connection (RJ-45) available on the PC.

If you are not running Windows XP, please post your operating system and someone might be able to help you out. Oh yeah, watch the bold in your posts. I think it is against the forum rules to post in all bold. You risk your post being deleted. Have a nice day.

-member10841
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sampson1943
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PostPosted: Fri May 06, 2005 11:51 am    Post subject: Reply with quote Back to top

Thank you. Your suggestions make sense. However, the only thing I get under advanced is "Windows firewall"
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vtex
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Joined: Mar 24, 2005
Posts: 51
Location: Austin, TX

PostPosted: Fri May 06, 2005 12:20 pm    Post subject: Reply with quote Back to top

I am not positive that this is the problem but you may need to check the foilowing for Internet Connection Services to show up:

Got to Control Panel
Add/Remove Programs
Add/Remove Windows Components
Networking Services

make sure that
Internet Gateway Device Discovery and Control Client
is installed.

Hope that helps.

_________________
Roadrunner Timewarner (5000/384)
Ambit cable modem
Redhat-based Linux router
RT31P2 and RTP300 adaptors, one line each
Only using adaptors for phone service
Using Asterisk PBX (running on FC4 on an XBox!) to manage all call activity
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mbhn5204
Vonage Forum Evangelist
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Fri May 06, 2005 5:24 pm    Post subject: Reply with quote Back to top

sampson1943, I can help you out. Your problem is not a difficult one. However, the information that you supply is lacking in some crucial detail. Please describe in detail your entire setup. Something like the detail described at the bottom of this post, just add what cable goes from where to where and why. I need to recreate your setup on paper so it can be studied.

In the meantime I've included some instructions that might help you out some.
http://www.vonage.com/help_knowledgeBase_article.php?category=45&article=220
PM me if you like.

Mike

_________________
ISP: Comcast
Setup: Motorola SB5100 to RT31P2 to Local Machines
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sampson1943
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PostPosted: Sat May 07, 2005 10:56 am    Post subject: Reply with quote Back to top

Mike, I want to use the phone both at home and away, I am retired and spend 6 months on the road in a motorhome.

HOME: I use AirWave Access so I have no modem like cable or DSL I just plug in the ethernet cable from the radio receiver to the router and run another cable to the computer. Works fine.

Away from home: I want to connect to the internet by wi-fi, using my existing USB network adapter and a ethernet cable from the computer plug to the router internet input.
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