Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
LuisPR Posted:
AT&T Voip
Reviews Top
10 VoIP Reviews
VoIP User
Reviews Of
Top VoIP
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Voip Reviews
On Feb 09, 2010 at 14:30:37

LuisPR Posted:
AT&T Voip
Review
Compare Voip
Services
Compare Prices,
Features &
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Voip Review
On Feb 09, 2010 at 14:28:39

LuisPR Posted:
AT&T Voip
Phone Service
Compare Voip
Services
Compare Prices,
Features
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Voip Phone Service
On Feb 09, 2010 at 14:25:42

LuisPR Posted:
AT&T Voip
Phone
AT&T™ Official
Site Get
$300 Back w/
Select Plans
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Voip Phone
On Feb 09, 2010 at 14:23:36

LuisPR Posted:
AT&T Voip
Voip Reviews
Get the Lowdown
on VoIP Options
Reviews +
Ratings,
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Voip
On Feb 09, 2010 at 14:21:52

LuisPR Posted:
AT&T USB
AT&T
USBConnect
Quicksilver Cell
Phone - Wireless
from AT&T
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T USB
On Feb 09, 2010 at 14:19:14

LuisPR Posted:
AT&T
Unlimited
AT&T Unlimited
Plus Plan
Unlimited Long
Distance
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Unlimited
On Feb 09, 2010 at 14:16:50

LuisPR Posted:
AT&T Toll Free
Number Get
a Toll-Free
Number
Toll-Free Numbers
from
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Toll Free Number
On Feb 09, 2010 at 14:13:57

LuisPR Posted:
AT&T Telephone
Services
AT&T™ Official
Site Home
Phone &
Internet
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Telephone Services
On Feb 09, 2010 at 14:12:00

LuisPR Posted:
AT&T Telephone
Service
Vonage Mobile
App Save
Over 50% on
International
...

In The Forum:
Vonage Forum Archive
Topic:
AT&T Telephone Service
On Feb 09, 2010 at 14:08:26


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Fourth Quarter and Full Year 2009 Financial

Vonage Chief Executive Officer to Speak at Citi's 20th Annual Global Entertainment, Media and Telecommunications Conference

Syndication

Vonage User Reviews
Great Price, No Complaints
Great Price, No Complaints



Good return on investment for techie!
Good return on investment for techie!



You need some common sense.
You need some common sense.



3 yrs and counting, useful but complaints as follows
3 yrs and counting, useful but complaints as follows



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
LuisPR
Vonage Forum Master
Vonage Forum Master


Joined: Oct 08, 2004
Posts: 242

PostPosted: Sat Apr 30, 2005 1:46 pm    Post subject: VoIP E911: Michigan Atty. General Says Vonage Misleads Reply with quote Back to top

[April 29, 2005]
VoIP E911: Michigan Atty. General Says Vonage Misleads

BY JOHANNE TORRES

Its official: Michigan Attorney General Mike Cox announced today that Internet-based telephone service provider Vonage Holdings Corporation will now face legal action for misleading consumers about the company's emergency 9-1-1 service. In a Notice of Intended Action (NIA) sent to New Jersey-based Vonage this Wednesday, Cox told the company it has failed to make it clear that customers do not have access to traditional 9-1-1 service.

I reported about Cox’s warning about the lack of E911 access to VoIP-based calling service subscribers in the state of Michigan back on April 4 th. "While VoIP may offer less expensive telephone service, consumers should be seriously concerned about the possible risks of not having access to 9-1-1 emergency services," Cox said then. "I encourage every Michigan consumer to become informed about this new technology and the important differences between it and traditional telephone service, especially in regards to proper access to the 9-1-1 emergency system."

Now it looks like Cox took his warning a step further by sending Vonage his NIA this week. "Vonage needs to make sure its customers understand that normal 9-1-1 access may not be available to them," Cox said. "Emergency calls made through Vonage's service are often routed through call centers that may not be answered outside of regular business hours."

Cox explained that although Vonage advertises its "911 dialing" as a benefit, the feature has significant limitations compared to traditional phone service. According to Cox’s announcement released today, customers who use Vonage's service are not directed to operators who dispatch emergency vehicles. In this case, if emergency personnel do get the call, they may not be able to identify the caller's phone number or have information displaying the caller's address.

"I don't know about most people, but I don't have the ability to time my emergencies," Cox said. "Vonage has ten days to respond to the NIA, or my office will file a lawsuit seeking injunctive relief and civil penalties."

Consumers who want to file a complaint about Vonage or any other VoIP-based calling service provider may do so by writing to the Attorney General's Consumer Protection Division at P.O. Box 30213, Lansing, MI 48909, or by calling toll-free 1-877-765-8388.

During 2003 and 2004, the Consumer Protection Division collected more than $600 million on behalf of the state of Michigan. In 2004, the Division stopped more than $400 million in utility rate increases and responded to more than 102,000 consumer complaints.

I will definitely follow up on this story and report on any additional details as soon as they become available, so stay tuned!

http://www.tmcnet.com/tmcnet/articles/2005/michigan-vonage-911-lawsuit-mike-cox-attorney-general.htm
View user's profile Send private message
NHTracker
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 23, 2005
Posts: 134

PostPosted: Sat Apr 30, 2005 2:35 pm    Post subject: Reply with quote Back to top

Has Mr. Attorney General actually bought a Vonage device? Clearly not or he'd know that the 911 issues are addressed in the booklets that come with it. I just don't see where they are going with this? Perhaps they're just unhappy because they can't regulate and tax the hell out of Vonage. So instead they are creating a witch hunt of sorts in order to get the FCC to step in and begin regulating Vonage, so they in turn can do the same. They're concerns are not for the people. They're for the state budget!
View user's profile Send private message
otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Sat Apr 30, 2005 4:10 pm    Post subject: Reply with quote Back to top

OMFG, he has GOT to be kidding us! Vonage takes you by the hand and leads you through the 911 procedure and constantly tells you "Hey, this isn't normal E911" in big red letters on your screen.

He has GOT to be kidding!

_________________
--
Josh Hope
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2140
Location: The Beach

PostPosted: Sat Apr 30, 2005 4:19 pm    Post subject: miag@michigan.gov Reply with quote Back to top

Tell him how you feel:
miag@michigan.gov


_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
For Vonage UK the number is 0808 168 1000
View user's profile Send private message Visit poster's website
otaku
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Sat Apr 30, 2005 4:26 pm    Post subject: Reply with quote Back to top

Nice picture there

_________________
--
Josh Hope
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans




Vonage VoIP Members
Members List Members
New ZerFubfub
New Today 0
Yesterday 12
Total 55685

Who Is On Site
Visitors 297
Members 1
Total 298


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 1.4599
Change:   +0.0399
Up to 15 Minute Delay

Site Search
 




High-speed Internet required. Unlimited calling subject to normal residential use. Excludes certain call types such as calls to cell phones depending on the destination. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. Alarms, TTY and other systems may not be compatible.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2009 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | Vonage UK Sign Up Offer | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | VoIP | Phone Service | Rebate | Encyclo
Phone | Latest News | Canada Free Month Sign Up Offer | VoIP Acronyms | Vonnage | Vontage | Deal | Site Maps

The Vonage Forum provides the Vonage Free Month sign up Best Offer Promotion Deal as a means to offset our cost.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Free Month sign up offer Deal Coupon.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.47 Seconds and 292 Pages In The Last 60 Seconds
The Vonage VoIP Forum