TiVo Users! - Firmware Fix From Vonage Found HERE

Posts: 18 · Vonage Forum Associate Joined: May 05, 2005 Posts: 18

BlahFrickinBlah wrote:

what cables do I need to purchase?

You need a network cable. (Sometimes called a "CAT5" cable or "ethernet" cable.)

You also need a supported USB network adapter.

Anyone with a non-DirecTV Series 2 TiVo shouldn't have any problems with Vonage, as you can take advantage of (in my opinion) the biggest and only advantage standalone TiVos have: functional USB ports, and the associated networking services. I seem to recall there are some issues with initial setup without a landline, but once the TiVo is up and running you can use a wired/wireless USB ethernet adapter to get your daily calls over broadband... no phone call required! Once DirecTV pulls their collective head outta their collective @$$ and enables the USB ports on DirecTV TiVos, we won't have to worry about crappy Vonage firmwares not fixing anything anymore, and we'll be able to use our broadband for daily calls too.

Posts: 12 · Vonage Forum Associate Joined: May 03, 2005 Posts: 12

mine still cannot connect but I also cannot update the firmware. Wonder if Vonage even cares.

Posts: 18 · Vonage Forum Associate Joined: May 05, 2005 Posts: 18

phinbob wrote:

mine still cannot connect but I also cannot update the firmware. Wonder if Vonage even cares.

If it makes you feel any better, based on the responses here, updating the firmware probably wouldn't fix anything anyway! Surprised

Posts: 12 · Vonage Forum Associate Joined: May 03, 2005 Posts: 12

enigma91884 wrote:

Sorry for the delay in re-visiting this thread. After the initial feedback we've gotten (mostly from you guys) the NEW firmware is nwo available to everyone. Simply call ANYONE at Vonage, and just ask them to upgrade your firmware (its all done with a click of a button)

NOTE -- Try calling from a NON Vonage phone or place a call while your not on the phone, because it will not download the firmware while your on the phone. Also keep in mind after it sends the request it can take 3-7 minutes for it to effectively download and write the firmware successfully. DO NOT turn off or remove power from the device at this point.

All should work alot better. Very Happy

ahhhh...this is not correct. You, just can't call anyone at Vonage. I'm having a difficult time to find anyone at Vonage that even is aware that a firmware upgrade is possible. Of course, my experience tells me this is the level of service to be expected at Vonage.
1 1/2 hours on the phone and my call was dropped. I never did get to speak to anyone who could help or even knew about a firmware update.

Posts: 18 · Vonage Forum Associate Joined: May 05, 2005 Posts: 18

Yeah, I spoke to a CSR yesterday who insisted that it was impossible for users to upgrade their own firmware, and that even if it was possible, it was certainly impossible for Vonage CSRs to email out firmware images.

I love how the Vonage CSRs answer their phones, too. Most of the time I call I get "Hello?" like I called someone at home.

Posts: 12 · Vonage Forum Associate Joined: May 03, 2005 Posts: 12

etsolow wrote:

Yeah, I spoke to a CSR yesterday who insisted that it was impossible for users to upgrade their own firmware, and that even if it was possible, it was certainly impossible for Vonage CSRs to email out firmware images.

I love how the Vonage CSRs answer their phones, too. Most of the time I call I get "Hello?" like I called someone at home.

Maybe we need a new thread discussing the Vonage CS "opportunities". Bet that would fill up in a hurry. And since Vonage said they have nothing to do with this forum, ........

Posts: 6 · New Forum Member Joined: May 14, 2005 Posts: 6

My update got interrupted due to power surge. is there any hope to fix this? I got a WRT54GP2.

Posts: 25 · Vonage Forum Junior Joined: May 02, 2005 Posts: 25

oberon wrote:

I have talked to two CSRs. First time I got the firmware update and the second made some unspedified adjustments to my connection. I am also now making calls to the 212 area code with dialing prefix * 99. The Tivo will now make some test calls successfully but fails to make any daily call I attempt.

Can anyone suggest other dialing codes or prefixes and tell me what they mean?

My wife suggests that we upgade to a series 2, but I don't believe that the service contract transfers over. Any suggestions?

Tivo Series 1 (not Direct TV)
Linksys Firmware Version: 1.28.00 Voice Version: 3.1.3(LI) Feb 21 2005 Status Broadband Router with 2 Phone Ports RT31P2
Comcast cable

Your right - your subscription doesn't carry over if you get a series 2 tivo.

I have a series one tivo, and got it working with Vonage by using a cheap external modem as described here:

http://wiki.ehow.com/Make-Your-Directv-Tivo-work-with-Vonage-VOIP-service

Posts: 12 · Vonage Forum Associate Joined: May 03, 2005 Posts: 12

What version of firmware did they send you? I couldn't get mine to upgrade. The version I have is WRT54GP2_v1.28.00_000_VM_2.00.14_LIVa_combin_code

Posts: 12 · Vonage Forum Associate Joined: May 03, 2005 Posts: 12

I've noticed the power led on my WRT54GP2 is flashing. The manual says it will flash when updating. Mine continues to flash. I'm wondering if this because of a failed firmware upgrade that I tried last night. Anyone have an idea?