TiVo Users! - Firmware Fix From Vonage Found HERE

Posts: 12 · Posted: Sat May 14, 2005 3:13 pm Post subject:

I supposedly got the latest upgrade but it still doesn't work. I have stand alone tivo, toshiba SDH400, comcast cable, a cisco router that Vonage sent me RT31P2. My tivo is on the other side of the room from my computer. When I talked to Ron from executive response, he said that I could get a compact usb 2.0 network adapter. I asked if I had to obtain a cable to hook from the computer to the tivo. I haven't got a response yet. Can one of you guys tell me? I don't want to buy the damn thing only to have to take it back. Don't tell me to initiate it on a regular phone line cause it didn't work. I've tried changing all sorts of stuff and nothing has worked so far.

Posts: 12 · Posted: Sat May 14, 2005 3:19 pm Post subject:

oh. and I have a PC not a mac.windows xp, Dell system if that helps.

Posts: 71 · Full Forum Member Joined: Mar 09, 2004 Posts: 71

enigma91884 wrote:

Sorry for the delay in re-visiting this thread. After the initial feedback we've gotten (mostly from you guys) the NEW firmware is nwo available to everyone. Simply call ANYONE at Vonage, and just ask them to upgrade your firmware (its all done with a click of a button)

NOTE -- Try calling from a NON Vonage phone or place a call while your not on the phone, because it will not download the firmware while your on the phone. Also keep in mind after it sends the request it can take 3-7 minutes for it to effectively download and write the firmware successfully. DO NOT turn off or remove power from the device at this point.

All should work alot better. Very Happy

Hey guys, dont waste your time downloading the new firmware. it DONT work. which doesnt suprise me, seems how they barely had a week to test it, and fix any bugs.

Posts: 71 · Full Forum Member Joined: Mar 09, 2004 Posts: 71

if the newest firmware version is 1.28.00, then why is the date wrong under status and then router?

Firmware Version: 1.28.00, Feb 21 2005

Anyone else's RT31P2 phone adapter/router say this?

Posts: 18 · Vonage Forum Associate Joined: May 05, 2005 Posts: 18

MikesF271974 wrote:

if the newest firmware version is 1.28.00, then why is the date wrong under status and then router?

Firmware Version: 1.28.00, Feb 21 2005

Anyone else's RT31P2 phone adapter/router say this?

Yes, mine has the same date.

Posts: 18 · Vonage Forum Associate Joined: May 05, 2005 Posts: 18

BlahFrickinBlah wrote:

I supposedly got the latest upgrade but it still doesn't work. I have stand alone tivo, toshiba SDH400, comcast cable, a cisco router that Vonage sent me RT31P2. My tivo is on the other side of the room from my computer. When I talked to Ron from executive response, he said that I could get a compact usb 2.0 network adapter. I asked if I had to obtain a cable to hook from the computer to the tivo. I haven't got a response yet. Can one of you guys tell me? I don't want to buy the damn thing only to have to take it back. Don't tell me to initiate it on a regular phone line cause it didn't work. I've tried changing all sorts of stuff and nothing has worked so far.

You're holding off buying a network adapter because you're not sure if you'll need a network cable to use it? Yes, you will. Unless you buy a wireless network adapter. Wink

Posts: 71 · Full Forum Member Joined: Mar 09, 2004 Posts: 71

well i'm not gonna waste anymore time. anyone know how to do the PPP method? what modem, and serial cables do i need? (what models??)

Thanks

Posts: 2 · New Forum Member Joined: May 11, 2005 Posts: 2

I have talked to two CSRs. First time I got the firmware update and the second made some unspedified adjustments to my connection. I am also now making calls to the 212 area code with dialing prefix * 99. The Tivo will now make some test calls successfully but fails to make any daily call I attempt.

Can anyone suggest other dialing codes or prefixes and tell me what they mean?

My wife suggests that we upgade to a series 2, but I don't believe that the service contract transfers over. Any suggestions?

Tivo Series 1 (not Direct TV)
Linksys Firmware Version: 1.28.00 Voice Version: 3.1.3(LI) Feb 21 2005 Status Broadband Router with 2 Phone Ports RT31P2
Comcast cable

Posts: 12 · Posted: Sat May 14, 2005 4:50 pm Post subject:

what cables do I need to purchase? I wished Ron would of told me this in the first place. I already went to Best Buy.
While at Best Buy, some kid was telling me that "you don't need any of that crap" just have your tivo update through your broadband connection." However, he can't tell me how cause he did it "several months ago". He claims to have Vonage and tivo yet didn't know that tivo could dial out on phone lines. Needless to say, this kid could not articulate anything and when I questioned this "easy solution", he got bent and walked away. Maybe Vonage can hire this kid for customer service, he'd fit right in. Anyway.....does anyone have a clue what this kid is talking about? Supposedly, I don't need an additional stuff....just change the set up on my tivo.

Posts: 18 · Vonage Forum Associate Joined: May 05, 2005 Posts: 18

Here is TIVO's step-by-step networking guide: http://customersupport.tivo.com/knowbase/root/public/tv2047.htm?

This pretty much sums it up:

E