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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


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koheleth
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Joined: Apr 27, 2005
Posts: 2

PostPosted: Wed Apr 27, 2005 7:13 am    Post subject: Cisco ATA Reset password Reply with quote Back to top

I have purchased a Linksys ATA to transfer my service to so that I can use the Cisco ATA186 with another service.

1. The Vonage help person I get on the phone cannot help me, and says somebody will call back. I have never recieved a call back.

2. The EMAIL tech support has been equally un-responsive.

Is there a way to escalate this with Vonage and get the service I need, or is my Cisco ATA186 destined to become a paperweight, and I will be required to purchase a new one?

I have been a Vonage customer with multiple lines for about 2 years, and have never before had problems with their tech support.
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atroot
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Joined: Mar 29, 2005
Posts: 66
Location: Texas

PostPosted: Wed Apr 27, 2005 8:01 am    Post subject: Reply with quote Back to top

From Cisco.

Code:
The only way to recover a forgotten password is to reset the entire configuration of the Cisco ATA 186 (for more information, refer to the "Resetting the Cisco ATA to Factory Default Values" section of Configuring the Cisco ATA for SCCP). For all Cisco ATA releases before build 020514a, refer to Cisco Security Advisory: ATA-186 Password Disclosure Vulnerability.


http://www.cisco.com/warp/public/788/voip/ata_basicconfig.html
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koheleth
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PostPosted: Wed Apr 27, 2005 10:10 am    Post subject: Reply with quote Back to top

I already have this information. There is a password that Vonage has put on the ATA that blocks the procedure. I need to know how to get that password from Vonage.
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atroot
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Joined: Mar 29, 2005
Posts: 66
Location: Texas

PostPosted: Wed Apr 27, 2005 10:34 am    Post subject: Reply with quote Back to top

oo ic next time be a bit more specific than jus t a Password Reset Wink
There is no way you will get the password from Vonage to unlock the Voip config.
That I know of noby have that password except tech support and there is no way not even with hard reset to erase the pass.
Maybe if you can console to it you can erase the nvram and re upload the firmware [CBOS] or [IOS] wich ever it uses but than again is a a risk.
Good Luck
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