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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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koheleth
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Joined: Apr 27, 2005
Posts: 2

PostPosted: Wed Apr 27, 2005 7:13 am    Post subject: Cisco ATA Reset password Reply with quote Back to top

I have purchased a Linksys ATA to transfer my service to so that I can use the Cisco ATA186 with another service.

1. The Vonage help person I get on the phone cannot help me, and says somebody will call back. I have never recieved a call back.

2. The EMAIL tech support has been equally un-responsive.

Is there a way to escalate this with Vonage and get the service I need, or is my Cisco ATA186 destined to become a paperweight, and I will be required to purchase a new one?

I have been a Vonage customer with multiple lines for about 2 years, and have never before had problems with their tech support.
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atroot
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Joined: Mar 29, 2005
Posts: 66
Location: Texas

PostPosted: Wed Apr 27, 2005 8:01 am    Post subject: Reply with quote Back to top

From Cisco.

Code:
The only way to recover a forgotten password is to reset the entire configuration of the Cisco ATA 186 (for more information, refer to the "Resetting the Cisco ATA to Factory Default Values" section of Configuring the Cisco ATA for SCCP). For all Cisco ATA releases before build 020514a, refer to Cisco Security Advisory: ATA-186 Password Disclosure Vulnerability.


http://www.cisco.com/warp/public/788/voip/ata_basicconfig.html
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koheleth
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Posts: 2

PostPosted: Wed Apr 27, 2005 10:10 am    Post subject: Reply with quote Back to top

I already have this information. There is a password that Vonage has put on the ATA that blocks the procedure. I need to know how to get that password from Vonage.
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atroot
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Joined: Mar 29, 2005
Posts: 66
Location: Texas

PostPosted: Wed Apr 27, 2005 10:34 am    Post subject: Reply with quote Back to top

oo ic next time be a bit more specific than jus t a Password Reset Wink
There is no way you will get the password from Vonage to unlock the Voip config.
That I know of noby have that password except tech support and there is no way not even with hard reset to erase the pass.
Maybe if you can console to it you can erase the nvram and re upload the firmware [CBOS] or [IOS] wich ever it uses but than again is a a risk.
Good Luck
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