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cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23

homebrews Posted:
Thanks for the
response. Here is
part of a full
page review on the
7270 which appears
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 15:06:45

sahabjee Posted:
Fritzbox 7390
(German company
AVM) is what you
need. It is
however not
available
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 14:01:29

mattlach Posted:
I have the one
that looks like
this: Not
sure what it is
called. So
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 12:39:38

homebrews Posted:
Thanks for the
response. Do you
recommend any
combo with the
vonage router that
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 10:35:24

kdf55 Posted:
Which Vonage
device do you
have? You may
have to change
some settings
either
...

In The Forum:
Vonage
Topic:
Caller ID Passthrough to Handset?
On Jan 30, 2012 at 10:03:38


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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prf
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PostPosted: Tue Apr 26, 2005 11:33 am    Post subject: Can I port number FROM Vonage? Reply with quote Back to top

I am getting fed up with the loss of audio, in both directions. I was wondering if anyone had experience with getting the number "back". (I transfered my Bell SOuth number to Vonage and don't want to lose it)

Thanks
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reebok
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PostPosted: Tue Apr 26, 2005 11:35 am    Post subject: Reply with quote Back to top

that shouldn't be a problem.

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jockey
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Posts: 89
Location: Upstate New York

PostPosted: Tue Apr 26, 2005 4:03 pm    Post subject: Reply with quote Back to top

I transfered my number to another Voip provider. It was with Verizon (POTS LIne) before Vonage. It took about 3 weeks.

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peterwemm
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Location: Danville, CA, US

PostPosted: Tue May 10, 2005 1:49 am    Post subject: Reply with quote Back to top

Did you have to jump through any hoops for the phone bill verification stage that most providers still seem to want?

I've noticed that the Vonage TOS have some worrying language in there:
=====
1.9 Number Transfer on Service Termination
Upon termination of the Service, Vonage may, at its sole discretion, release a telephone number that was ported in from a previous service provider to Vonage by you and used in connection with your Service provisioned by Vonage to your new service provider, if such new service provider is able to accept such number, and provided that (i) your account has been terminated; (ii) your Vonage account is completely current including payment for all charges and disconnect fees; and (iii) you request the transfer upon terminating your account.
=====

Did you have to call in to Vonage? Or did they just hit you with the disconnect fee as part of the transfer processing?

I've found a provider who I'm fairly happy with, will attempt the port for me, and doesn't require me to use a locked ATA. I have the forms and faxes filled out and ready to send, I just didn't quite get around to sending them off today.

_________________
Vonage customer since March 2004. Customer of just about every other Voip provider out there too.
Asterisk PBX software, using Vonage softphone. ATA VT1005, rarely used.
ISP: Comcast (8M down, 768K up) *and* Sonic.net ADSL (1.5M down, 384K up) for Voip
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jockey
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Joined: Dec 26, 2004
Posts: 89
Location: Upstate New York

PostPosted: Tue May 10, 2005 10:00 am    Post subject: Reply with quote Back to top

It was pretty painless. I did have to call Vonage to cancel service after the number port, they don't seem to cancel as part of the LNP ( surprise-surprise). Also I had to call for the credit (a.k.a. disconnect fee) after they received the TA back, once again they are hoping you will forget. By the way I was waiting 30-40 mins. to talk to someone about the termanation and again for the credit,,, some things never change.

As far as a copy of the bill, the provider I went with used a screen print of the Vonage online bill.

Good Luck!!!!!

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braz
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Joined: Mar 07, 2005
Posts: 5

PostPosted: Sat Sep 17, 2005 11:57 am    Post subject: Reply with quote Back to top

Dave,

Can you please tell mw what Voip carrier you are with now? I also live in NY and curently have Vonage, im thinking of porting my number to OOL but the customer serv people tell me that they can't port a from a Voip company such as Vonage, only POTS.

I ported my current # from verizon to Vonage and just am feed up of the poor quality and calls always going to voicemail.

Any info you can provide would be greatly appricated.

braz
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jockey
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Joined: Dec 26, 2004
Posts: 89
Location: Upstate New York

PostPosted: Sun Sep 18, 2005 12:04 pm    Post subject: Reply with quote Back to top

I just sent you a PM with the info. If anyone else would like the information just PM me. I don't want to recommend another provider in the general forum.

Thanks,
Dave

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braz
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PostPosted: Mon Sep 19, 2005 1:33 pm    Post subject: Reply with quote Back to top

Dave,

If you sent me a PM I dont think it made it to me.

Thanks
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1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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