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Fax - Tivo - Alarms
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Fax - Tivo - Alarms
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JEngimann
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Joined: Apr 26, 2005
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PostPosted: Tue Apr 26, 2005 10:18 am    Post subject: HP 3015 Does not rec./send faxes with vonage Reply with quote Back to top

I have an HP 3015 and Vonage nor HP can figure out why the hell my fax machine has a communication error on almost all of my faxes. I am quite pissed with the service. Vonage told me to put the DSL filter on and it will be fine- didn't work. HP says that the machine is set to Vonage's specs. I dont know what to do, anyone know anything that may help Twisted Evil
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busycats
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Joined: Feb 16, 2006
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PostPosted: Thu Feb 16, 2006 4:59 pm    Post subject: did you ever resolve your hp3015 issue? Reply with quote Back to top

probably by dumping the hp 3015, right?
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jhtopilko
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PostPosted: Sat Jan 27, 2007 11:47 pm    Post subject: Reply with quote Back to top

Was this problem ever solved?
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Zanmeister
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Joined: Mar 24, 2008
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PostPosted: Sun Mar 23, 2008 7:13 pm    Post subject: HP 3015 faxing communication error Reply with quote Back to top

I have the same problem with my HP 3015, but I use RoadRunner Cable Modem/phone service. They came out and boosted my signal and other "stuff" - left - and now I have the problem again. I heard rumors that the modems in some of the HP 3015 might not be compatible. One can't identify which HP models might be affected (modems might have changed within the same HP 3015 models).

I was able to fax in January - but NOT at all now - so it might be the modem in the HP machine - but it certainly had to be due to changes that they've done on their end.
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Zanmeister
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Joined: Mar 24, 2008
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PostPosted: Sun Mar 23, 2008 7:48 pm    Post subject: Solution found Reply with quote Back to top

I shut off the ECM (error correcting mode) and my faxes finally went through - yippee! See page 65 of the HP 3015 manual for how to find that setting on your fax machine. Note - if you're doesn't work after this - have them come out and test your signal/line quality (we had that done first).
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jhtopilko
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PostPosted: Sun Mar 23, 2008 8:33 pm    Post subject: Reply with quote Back to top

I'll try that.
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