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Telesoft
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PostPosted: Thu Apr 21, 2005 10:54 pm    Post subject: Roger's Extreme - Linksys Router RV042 - Fails to get IP Reply with quote Back to top

Does anyone have experience with configuring Rogers Extreme / Motorola SB5100 Cable Modem with a Linksys Dual WAN RV042 Router?

Yes, I think I have successfully 'cloned the MAC Address' of the directly connected PC to Motorola SB5100 cable modem AND I have tried: Cat 6 'straight-thru' and 'straight-thru' to small standalone hub and Cross-Over cables between the router and cable modem.

No IP Address....

When I connect my PC directly to the SB5100 no problem I always get the IP and surfing ensues.

The SB5100 has two (2) connection types USB and Enternet. I am using Ethernet. I have read the support info on both Motorola and Linksys websites.

--
Rogers does not support Routers... What moron at Rogers thinks that Laptops use wires to connect to the Internet?
--

Is there anything else I should consider?

I would very grateful for any insights offered, thanks,

John
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ve3sy
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PostPosted: Fri Apr 22, 2005 8:20 pm    Post subject: Reply with quote Back to top

If the PC operates OK when connected direct to Cable Modem try releasing the IP that was assigned to the PC before connecting the Vonage Router.

In XP click the START then RUN and enter CMD. When the DOS like window appears entrer 'ipconfig /release' Then install the new Vonage box, power it up and cycle the power on the cable box. This should force Rogers to issue a new IP to the router when it sees the new MAC address..

Now in the DOS window enter 'ipconfig /renew' and the new Vonage router box should assign you a 192.168.xx.xxx IP and all should be great. The opperative word here is SHOULD. Smile

And I never have had a Rogers Internet CSR refuse to work through a connectivity issue when a router was involved. If that happens hang up and call again - after you get the CSRs name.

Good luck

_________________
Paul C
_________________________________
Rogers 10meg Express
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Telesoft
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PostPosted: Sat Apr 23, 2005 12:40 pm    Post subject: Solution Found... Rogers - Motorola SB5100 Reply with quote Back to top

I found the problem...

Because the Router I have is a DUAL WAN capability. I am using both DSL at 1.5M down and 300 kb up... and Cable at 5 M down and 800 kb up.

The Linksys Router RV042 has a "Systems Management" option that allows for "Primary with Switch Over" and "Load Balancing". The default is "Primary".

Unfortunately "Primary" has the added benefit that it does not permit a second connection until it "needs it..." which to me seems a little late in the configuration and testing phase (LINKSYS People).

But in "Load Balancing" mode it now works well.

Incidently, I spoke with Motolola and Linksys support both were helpful but neither offer this specific advice.

Thanks all,
-- John
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