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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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hschweizer
New Forum Member
New Forum Member


Joined: Dec 19, 2005
Posts: 6

PostPosted: Fri Dec 23, 2005 12:10 pm    Post subject: Reply with quote Back to top

Attempts to access via *123 result in invalid PIN code messages

Message Dashboard results in
Error

Sorry, an error has occurred. Please try again later.

Click here to return to your Dashboard.

Click here for the Care Center


I have enabled/disabled voicemail via Features and this has not helped.

When is Voice Mail access going to be fixed? Customer service (when you can get through) has no clue.....

This has been going on since Monday.
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blakadher
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 23, 2005
Posts: 476
Location: Vancouver, WA

PostPosted: Fri Dec 23, 2005 11:07 pm    Post subject: How I fixed Dashboard voicemail Reply with quote Back to top

I had the same problem of being unable to access voicemail from the Dashboard. Here's what I did and it now appears to be working:

- disabled voicemail
- disabled email notification of new voicemail
- enabled voicemail
- enabled email notification of new voicemail

So far it's still working so hopefully it's just some bug when initially activating email notification of new voicemail.
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mharvey
Member of the Week
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Joined: Dec 24, 2005
Posts: 135
Location: Northern VA

PostPosted: Sat Dec 24, 2005 1:53 am    Post subject: Reply with quote Back to top

I am a brand new subscriber to Vonage and I am having similar issues. I tried the suggestions posted above and now I seem to be able to get into the Voicemail in Dashboard but it is still not working right.

- I have voicemail messages but they do not apper in my Inbox. Is there a delay before messages will appear?

- I have set email notification with Voicemail Attachments but I am not receiving any attachments. I do receive an email... just no attachments.

- I tried changing the Email Notification to go to a different email address, to see if the attachments would show up. Vonage is still delivering the email notifications to the old email address.

Is this "normal"?
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hschweizer
New Forum Member
New Forum Member


Joined: Dec 19, 2005
Posts: 6

PostPosted: Tue Dec 27, 2005 10:52 am    Post subject: Voicemail working! Reply with quote Back to top

I am able for the first time to access my voicemail from phone and dashboard.....very happy!
I did have to reset my PIN from the dashboard in order to get in from the phone.
This is the first time since I started my move to Vonage in September that everything is working as advertised. It took 4 months to port my number over........
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megabyte
New Forum Member
New Forum Member


Joined: Dec 20, 2005
Posts: 9

PostPosted: Tue Dec 27, 2005 11:24 am    Post subject: Reply with quote Back to top

I ran into this problem as well. The cause of my problem was changing the PIN on the Dashboard and then going into the vmail system and changing it there as well. The Dashboard didn't work so well cause it's not real time.

I ended up changing the password back to default and regained access through the Dashboard. Then I went through the vmail system (*123) and changed the password (PIN) again. This time, both systems properly synced.
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