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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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jeauxkewl
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Joined: Mar 22, 2005
Posts: 6

PostPosted: Tue Apr 19, 2005 6:49 am    Post subject: Vonage outage this morning in Houston? Reply with quote Back to top

After sporadic service yesterday, my service is out completely today. Houston, area code 281. Anyone else experiencing this problem?
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Tue Apr 19, 2005 7:20 am    Post subject: Reply with quote Back to top

fine here. tried power cycling everything?

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pjgolian
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Joined: Feb 12, 2005
Posts: 18
Location: Lehigh Valley, PA

PostPosted: Tue Apr 19, 2005 8:33 am    Post subject: Reply with quote Back to top

I live in the Lehigh Valley area in PA and my service has been out since late last night. I don't think its my internet connection since I can access everything else on the internet without any problems.

This morning I tried making a phone call and after dialing their would be a 5 second pause and then a fast busy. I've tried rebooting the router (Linksys RT31P2) but that doesn't help the issue. When the router comes back up the phone 1 light turns on after about 3 minutes, but I still get the fast busy. About 5 minutes later the phone 1 light goes out again.

Current ISP is RCN.
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jeauxkewl
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PostPosted: Tue Apr 19, 2005 9:36 am    Post subject: Update - allegedly bad TA Reply with quote Back to top

Couple of interesting things here -

1. I was able to maneuver the phone tree and get in touch with a live body in under 2 minutes this morning.

2. According to the support person I spoke with, my Motorola TA is dead. I personally can't see it, but they are going to send me a Linksys router as a replacement. Guess we'll have to see what happens.

Stay tuned -
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pjgolian
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Joined: Feb 12, 2005
Posts: 18
Location: Lehigh Valley, PA

PostPosted: Tue Apr 19, 2005 11:53 am    Post subject: Reply with quote Back to top

My service went back up again around 9am this morning. Not sure if the issue was with my ISP or Vonage.
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jdr30
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Joined: Nov 24, 2004
Posts: 215

PostPosted: Tue Apr 19, 2005 1:00 pm    Post subject: Reply with quote Back to top

Don't think it was a Vonage problem. Vonage's registration servers are not geographic. So if you were having a problem in Texas it would not be isolated to that area. Maybe the phone adapter just needed to be rebooted or there was a problem with the ISP temporarially.
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Maaz
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Joined: Dec 05, 2004
Posts: 170

PostPosted: Tue Apr 19, 2005 1:21 pm    Post subject: Reply with quote Back to top

I've had this issue before. In my case, I had intermittant outages with my ISP (I found out they were doing some sort of upgrade) so the service kept going on and off. Then when the service finally was on for good, my phone would no longer work. I rebooted my RT31P2 several times and each time, it would say my phone number is online (via the web interface) but outgoing calls resulted in a fast busy signal and incoming calls automatically went to my cell phone (network availability number).

After waiting on hold with Vonage for about 30 minutes, I got tired of waiting so I decided to try to reboot my adapter again except this time leave it unplugged for 5 minutes before plugging it back on. This fixed the problem and my service was restored. I don't know if it was a coincidence or not but leaving it unplugged longer resolved the problem in my case.

So anyway, try unplugging your adapter for 5 minutes and then plugging it back in and see if it helps.

Maaz
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jdr30
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Joined: Nov 24, 2004
Posts: 215

PostPosted: Tue Apr 19, 2005 1:37 pm    Post subject: Reply with quote Back to top

If there is a major outage at Vonage you will know about it because EVERYONE will be down. The best thing to do is check the web account for service outage announcements. If nothing is there the problem is most likely your ISP.

One of the best ways to troubleshoot is this forum because like I said you will not be the only one affected and you will see numerous posts about Vonage being down.
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tysonfamnc
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Joined: Jan 28, 2005
Posts: 188
Location: Ft Bragg NC

PostPosted: Tue Apr 19, 2005 4:47 pm    Post subject: Reply with quote Back to top

I had the same problem Thursday thru Saturday here in Central TX. My ISP would go out the same time for a long period of time for 2 days in a row and caused my Vonage not to work. Now I am fine.

Maaz wrote:
I've had this issue before. In my case, I had intermittant outages with my ISP (I found out they were doing some sort of upgrade) so the service kept going on and off. Then when the service finally was on for good, my phone would no longer work. I rebooted my RT31P2 several times and each time, it would say my phone number is online (via the web interface) but outgoing calls resulted in a fast busy signal and incoming calls automatically went to my cell phone (network availability number).

After waiting on hold with Vonage for about 30 minutes, I got tired of waiting so I decided to try to reboot my adapter again except this time leave it unplugged for 5 minutes before plugging it back on. This fixed the problem and my service was restored. I don't know if it was a coincidence or not but leaving it unplugged longer resolved the problem in my case.

So anyway, try unplugging your adapter for 5 minutes and then plugging it back in and see if it helps.

Maaz

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