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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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DarKev
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Joined: Jan 25, 2005
Posts: 336
Location: Gatineau, QC

PostPosted: Thu Apr 21, 2005 5:29 pm    Post subject: Reply with quote Back to top

Here! Here!
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huskylord
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Joined: Apr 18, 2005
Posts: 6

PostPosted: Fri Apr 22, 2005 4:15 pm    Post subject: Reply with quote Back to top

Yup, for some reason (not a logical one that's for sure), I'd rather use Vonage (maybe the advertising works on me Smile ), but I just can't justify it in light of competitors offering a similar product but at a lower cost.

Vonage if you're listening, a lower province wide price and you've got me, otherwise, nice knowing ya !
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DarKev
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Joined: Jan 25, 2005
Posts: 336
Location: Gatineau, QC

PostPosted: Sat Apr 23, 2005 12:09 am    Post subject: Reply with quote Back to top

For me the lower province-wide price would not be much good. I live on a border between two provinces and call both provinces just as equal. It's the unlimited plan that I would like to see go down. At least if it was $29.99 like Primus, it would be more competitive. The cost for Virtual Numbers is also too high - $7.99, whereas Primus is charging $4.99 for them.
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djino
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Joined: Mar 27, 2005
Posts: 110
Location: Ottawa, Canada

PostPosted: Sat Apr 23, 2005 10:02 pm    Post subject: Reply with quote Back to top

Yak communications is also getting pretty competitve. They have 600 outgoing minutes (free incoming) for $18.99 CAD and getting a virtual number is $3.99 CAD (they have for both Canada/US - better than Primus). The unlimited plan is $35.99 though, but you get your first 3 months for $28.99 (by signing a 1 year contract). No activation or shipping charges.

So yup, there is another competitor for Vonage. Are they gonna do something soon? :S
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rjp123
Vonage Forum Junior
Vonage Forum Junior


Joined: Mar 15, 2005
Posts: 26

PostPosted: Wed Jun 01, 2005 12:37 am    Post subject: Reply with quote Back to top

It's time for lower price Vonage options.

Check your usage - if using less than 800 minutes per month - change your billing package to the $19.99 option.

Email customercare@vonage.ca and tell them you want more competitive pricing.

Let Vonage Canada know that other high-quality options exist and that lower pricing is needed to keep business and remain competitive. Remind Vonage that number portability works both ways and that the best value option (for which Vonage faces serious competition) will be the consumer's choice.

(watch my QOS drop all of the sudden as a result of this post... lol.. j/k)
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rjp123
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Joined: Mar 15, 2005
Posts: 26

PostPosted: Mon Jun 13, 2005 10:42 pm    Post subject: Reply with quote Back to top

Vonage is now $10/month more expensive then their main competitor for the Unlimited Canada/USA plan (Vonage's $39 vs competitor's $29). Vonage costs $120 MORE per year!

For $10 more per month a Basic 500 customer could have an UNLIMITED Canada/USA plan with the same competitor.

Vonage has overpriced itself within the Canadian marketplace.

How much longer is Vonage going to wait until they start loosing prospective customers to this competitor?

How much longer is Vonage going to wait until current customers start to switch?
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odinyvr
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Joined: Feb 07, 2005
Posts: 53
Location: Vancouver, BC

PostPosted: Wed Jun 15, 2005 4:23 pm    Post subject: Reply with quote Back to top

As long as we're still Vonage customers they won't do a thing.

_________________
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DarKev
Vonage Forum Evangelist
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Joined: Jan 25, 2005
Posts: 336
Location: Gatineau, QC

PostPosted: Sun Jun 19, 2005 9:56 am    Post subject: Reply with quote Back to top

Over the past few months I talked to some workmates about Vonage. Two of them joined the Voip telephone technology but not with Vonage. Both of then went with Primus. I asked them why and they said they did some research on the web and saw that Primus was less expensive by $10 per month. If these two did that, I would hate to think of how many more did it. It would be in Vonage's best interest to lower their unlimited Canadian price.

If we were allowed to subscribe to the Vonage US website, the unlimited fee there is $24.99 USD. Convert to Canadian currency and you are talking roughly $32.00. That's much better than $39.99. Maybe Vonage does not care so much about the Canadian customer base. Who knows why they are doing this? One of the reasons their sales might be low in Canada is due to the competition winning due to their better pricing.
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djino
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Joined: Mar 27, 2005
Posts: 110
Location: Ottawa, Canada

PostPosted: Sun Jun 19, 2005 12:34 pm    Post subject: Reply with quote Back to top

Exactly.

And the only reason I didnčt choose Primus is they have no US numbers. If you look on the Yak - Worldcity website, they advertise their prices in USD. You will see the Canadian price right under it. But anyways, youd see with them the canadian price is pretty much just a currency conversion of the US price.

9,99$ USD (600 minutes outgoing..no incoming)
12,99$ CAD

14,99$ USD (600 minutes outgoing..unlimited incoming)
18,99$ CAD

29,99$ USD (unlimited outgoing/incoming)
35,99$ CAD (First 3 mois @ 23,99$ USD ...$28,99 CAD)

Virtual Numbers
2,99$ USD
3,99$ CAD

But Vonage seems to have more features with their service.. ie I believe you can activate call forward from the website, with yak, you have to do it from your telephone. I also believe with Vonage you can have more than 1 Virtual number, Yak only allows 1. In the end, Ičd be willing to pay the extra $1/month with Vonage. But I wouldnt want to pay $60 worth in activation/shipping fees plus $7.99 virtual number.

So yup, Vonage, come on. Lower yer prices.
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jmyyz
Vonage Forum Junior
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Joined: Feb 06, 2005
Posts: 34

PostPosted: Thu Jun 23, 2005 1:06 pm    Post subject: Reply with quote Back to top

djino wrote:
Exactly.

And the only reason I didnčt choose Primus is they have no US numbers. If you look on the Yak - Worldcity website, they advertise their prices in USD. You will see the Canadian price right under it. But anyways, youd see with them the canadian price is pretty much just a currency conversion of the US price.

9,99$ USD (600 minutes outgoing..no incoming)
12,99$ CAD

14,99$ USD (600 minutes outgoing..unlimited incoming)
18,99$ CAD

29,99$ USD (unlimited outgoing/incoming)
35,99$ CAD (First 3 mois @ 23,99$ USD ...$28,99 CAD)

Virtual Numbers
2,99$ USD
3,99$ CAD

But Vonage seems to have more features with their service.. ie I believe you can activate call forward from the website, with yak, you have to do it from your telephone. I also believe with Vonage you can have more than 1 Virtual number, Yak only allows 1. In the end, Ičd be willing to pay the extra $1/month with Vonage. But I wouldnt want to pay $60 worth in activation/shipping fees plus $7.99 virtual number.

So yup, Vonage, come on. Lower yer prices.


Plus, and listen closely to this: YAK is absolutely worthless. I was with them for 4 months before switching to Vonage and they were horribly unreliable and had terrible quality. also many less features.
Plus for a canadian company i find it really deceptive to advertise in US dollars. but besides that they were terrible. truly
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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