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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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fireworkz
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Joined: Apr 13, 2005
Posts: 5

PostPosted: Wed Apr 13, 2005 12:14 am    Post subject: Canadian Customs & Vonage Reply with quote Back to top

Hi all.

I have recently signed up for Vonage's Unlimited USA / Canada package.

I just noticed that they have sent the Kit/Equipment from NJ/USA via DHL.

Was wondering if Canada Customs are going to bust me on taxes for the Kit/Equipment i.e tax , GST/PST as I reside in GTA / Ontario.

I know whenever I receive a package from the US i.e. after purchasing on ebay..I usually have to pay the price .. Canada Customs GST PST tax if applicable.

Pls can someone else here in Canada relate their experiences towards this regard.

Thanks & Brgds
Fireworkz
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mozerd
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Joined: Feb 23, 2005
Posts: 33
Location: Nepean Ontario

PostPosted: Wed Apr 13, 2005 9:50 am    Post subject: Canada Customs Reply with quote Back to top

Your Vonage package will arrive at your address free of any charges from CCRA -- that was my experience.
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dabones
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Joined: Jan 31, 2005
Posts: 508
Location: London, ON (519) & Columbia, SC (803)

PostPosted: Wed Apr 13, 2005 4:22 pm    Post subject: Reply with quote Back to top

mine was shipped via UPS in Jan, and I got busted $12.25 GST, and it was COD too!! but I called Vonage and told them I wasn't impressed, they gave me a credit on my next bill of $12.25..

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fireworkz
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Posts: 5

PostPosted: Thu Apr 14, 2005 12:15 am    Post subject: Reply with quote Back to top

Hi guys.
Thanks for the Info.
My experience : Received my Kit from Vonage via DHL.
No custom duties or anything imposed. Thank goodness for a change Lol

I got back from work and just plugged the Unit in and WOW Vonage works so good. Wish I had gone for their service instead of Comwave..-> a truly pathetic service backed by incompetent customer service..their website is also loaded with spelling mistakes. I had Comwave Iphone for less than 2weeks.. Terrible service am planning on writing a letter to the Company and the local newspaper The Toronto STar of the whole ordeal. Anyhow better late than never ..I'm glad I turned to Vonage. So far so good - great !!!!


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Fireworkz
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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