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pbary
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PostPosted: Mon Apr 11, 2005 8:45 pm    Post subject: Some thoughts...hopefully well reasoned Reply with quote Back to top

I'm an IT person...a Network Admin to be precise. Several peers and I all connected with Vonage here in Colorado, all with different hardware (routers and Vonage hardware)...some use DSL through different carriers...some use cable.. All of us at some time or another have experienced service problems...the most noticeable are echo and loss of voice on one side of the connection.

Bottom line based on this pretty diverse sampling is that the
some of the more continuing problems folks experience are not based on their configuration or hardware, but are in fact either Vonage or Voip issues...

So, one man's somewhat informed opinion is that if you want flawless telephone service, either pay the POTS devils, or accept a mixed evnvironment of POTS and a Voip carrier.

This is not a rant, just the collective opinion of serveral peoples experiences.

Paul
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AspectTec
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Posts: 244
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PostPosted: Tue Apr 12, 2005 12:17 am    Post subject: Reply with quote Back to top

I have had a few issues with minor outages but I have NEVER had one sided audio. I would be more apt to think this is caused by bad hardware or sporadic ISP problems.

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djcman
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PostPosted: Tue Apr 12, 2005 6:23 am    Post subject: Reply with quote Back to top

Other party has had slight echo on PAP2 device. I have been reading that the echo may be fixed by calling Vonage and getting line volume turned down? Has not been bad enough for me to call yet. Since Jan, I have not had one dropped call or one sided audio. Usually very clear! Maybe service varies by physical location??
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tommy13v
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Posts: 230
Location: upstate NY

PostPosted: Tue Apr 12, 2005 8:42 am    Post subject: Reply with quote Back to top

The only time I have had the one way conversation was last week when our internet provider Road Runner was doing work on our node and was experiencing packet loss.

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