this post isn't ready for prime time either. besides the fact it's in the completely wrong forum, you also didn't specify whether it's a Vonage assigned number or a number ported from another carrier to Vonage.
Yes it can be done, your new carrier will have to a winback, ie port the number from Vonage third party carrier that owns that number. You'll have to go to your new carrier and start a number port with them. It is out of Vonage's hands at this time. BTW these days Vonage will port out numbers they assigned.
Unlike some of the other Voip carriers (AT&T for one), yes they will give you your number back. YOUR CARRIER(NOT YOU!) must request the port by emailing portout@vonage.com. It is also suggested that you maintain your Vonage account during the process as it will reduce the liklihood of rejection.
_________________ Yea, my nick is a gag ... I CAN spell Vonage.
[VonTageGal Disclaimer: NOTHING I write here should be considered official Vonage policy or represents Vonage in any way shape or form. It is strictly personal opinion. In fact, I don't even claim to be connected with Vonage in any way whatsoever.]
Due to the poor phone quality (lost signals, one-way transmissions) I've been experiencing over the last few months, as well as getting no response from customer service, I am trying to switch back to a tradition phone line carrier.
I am trying to sign on with Comcast, but they say they cannot port a number from Vonage. They say I might be able to switch back to Verizon (my previous local carrier) then switch to Comcast and keep my number. This does not sound like a good plan, too many transfers.
Any ideas?
I will ask Comcast to e-mail a request to portout@vonage.com. Thanks for that info VonTageGal.
Just saw a Vonage to Comcast portout completed yesterday. I have also seen Comcast reject ports TO Vonage in some areas but not all areas. Vonage->Comcast is like the proverbial "going from the frying pan into the fire." You think Comcast is a "tradition phone line carrier" ???? Lots O' Luck.
Reese wrote:
Due to the poor phone quality (lost signals, one-way transmissions) I've been experiencing over the last few months, as well as getting no response from customer service, I am trying to switch back to a tradition phone line carrier.
I am trying to sign on with Comcast, but they say they cannot port a number from Vonage. They say I might be able to switch back to Verizon (my previous local carrier) then switch to Comcast and keep my number. This does not sound like a good plan, too many transfers.
Any ideas?
I will ask Comcast to e-mail a request to portout@vonage.com. Thanks for that info VonTageGal.
_________________ Yea, my nick is a gag ... I CAN spell Vonage.
[VonTageGal Disclaimer: NOTHING I write here should be considered official Vonage policy or represents Vonage in any way shape or form. It is strictly personal opinion. In fact, I don't even claim to be connected with Vonage in any way whatsoever.]
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