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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage Forum Senior
Vonage Forum Senior

Joined: Jan 13, 2005
Posts: 78
Location: Providence, RI

PostPosted: Mon Apr 11, 2005 8:51 pm    Post subject: The Games RBOC's Play Reply with quote Back to top

LMari wrote:
I did it yesterday and I got our city's NON emergency number. She said that it would be answered after all 911 calls are answered.

If they can route you to the police station why can't they route the number to 911?

There is no true technical reason why your 911 calls cannot be routed to the actual 911 PSAP for your community. Instead what is in play here is the desire of the Regional Bell Operating Companies (RBOC) owning the E-911 systems and databases and not letting an unregulated carrier connect to it.

It's all baloney. In states where the RBOC doesn't own the E-911 system the interfacing goes just fine, as evidenced by Rhode Island. Granted, we were the first state to go 100% digital switching, and have a fairly large broadband footprint. But E-911 works as it should for me.

Push your state regulators and the FCC to go after the RBOC. It isn't Vonage that is at fault here, it's your incumbent phone company.
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New Forum Member

Joined: Apr 04, 2005
Posts: 8

PostPosted: Tue Apr 12, 2005 8:19 am    Post subject: Reply with quote Back to top

Just tested mine as well. Did NOT go to a PSAP or Emergency 911 #.

This is the deal breaker for me Sad

Will be waiting for Comcast's Digital Voice I guess.
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New Forum Member

Joined: Apr 08, 2005
Posts: 9

PostPosted: Tue Apr 12, 2005 8:25 am    Post subject: full information? Reply with quote Back to top

For you guys that had 911 answered by the correct group- did they also get the correct address/phone number available to them? While I love Vonage, I'm going to have to drop them because the PSAP guy got no information at all about me- no phone number, no address, no name... My wife is not willing to have the Vonage service without complete 911 working.
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Vonage Forum Junior
Vonage Forum Junior

Joined: Mar 01, 2005
Posts: 39
Location: Minnesota

PostPosted: Wed Apr 13, 2005 10:57 pm    Post subject: Got Sheriff's Office Reply with quote Back to top

In Hastings, MN, calls are routed to a 24 hour line at the Dakota County Sheriff's office. The lady who answered told me they receive no identifying information on the call and I would have to be able to tell them where to respond in the event of an emergency.

Dave Field

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Vonage Forum Associate
Vonage Forum Associate

Joined: Mar 06, 2005
Posts: 18

PostPosted: Thu Apr 14, 2005 5:27 am    Post subject: 911 Call Routing in Edmond, OK Reply with quote Back to top

I just got my Vonage installed 2 days ago and decided to test 911. I was contacted to the Oklahoma City Police non-emergency number. I had to explain the whole concept of Vonage to the lady that answered. She did tell me that this line is answered 24hrs a day but I would have to provide her with my address and phone number in the event of an actual emergency.
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New Forum Member
New Forum Member

Joined: Apr 20, 2005
Posts: 1

PostPosted: Wed Apr 20, 2005 6:44 pm    Post subject: "Old" Telephone Systems vs VoIP and 911 Reply with quote Back to top

Many people don't seem to understand what goes on behind the scenes when dialing 911.

911 is a special code that is recognised by every phone system in the US.

Every 911 phone at your local public safety answering point has a "real" phone number. For example: 123-456-7890

When you dial 911, the system acts as if you dialed that 'real' number.

This 'real' number is unpublished. Usually only the local telephone company knows what it is--and they will NOT give it out. As a county 911 dispatcher, my wife can't even get it.

The problem is where companies like Vonage hook into the local telephone system. If they actually hook in at your local telephone company, they can usually have them route your 911 calls to the correct number.

If they actually connect in at another location--like a different city, they don't have that 'real' number to forward your call to.

But they can look up the non-emergency number for your local police department and toss that in. That way you should at least get ahold of someone.

There are various solutions in the works however. They are considering publishing those numbers to Voip companies can use them. The down side is how to determine a Voip company. I have an Asterisk box setup in my house and I have friends / family setup using Voip. But I'm not technically a 'company'.

The cell phone industry had similar problems years ago. It'll get worked out soon--but for now the best option is to either keep a POTS (Plain Old Telephone System) line for emergencies, or carry a newer cell phone that supports the Global Positioning System and 911.
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