Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
rferrai
New Forum Member
New Forum Member


Joined: Apr 10, 2005
Posts: 1

PostPosted: Sun Apr 10, 2005 8:10 pm    Post subject: Prob. just begun: I can hear caller, but caller cant hear me Reply with quote Back to top

When I call someone, they cant hear me , but i can hear them.
Same thing when caller calls me , i can hear them but they cant hear me. Problem just begun after two months of service without any problems.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sun Apr 10, 2005 8:22 pm    Post subject: Reply with quote Back to top

oh yes that's a problem with the flux capacitor on the rear opposite diagonal side of the Vonage device which is corrected by turning it upside down and holding it at a 192 degree angle for 5 hours.
or if that doesn't work, you can post your network setup, devices and model numbers, isp, so on and so forth. a detailed test result (not just the mos number that everyone loves to post) from testyourvoip.com using the boston server is also helpful.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
aboat2
Full Forum Member
Full Forum Member


Joined: Apr 06, 2005
Posts: 50

PostPosted: Mon Apr 11, 2005 12:56 am    Post subject: Reply with quote Back to top

I hope it is okay if I jump in here too. I have the same type of problem. At first it was consistently after about 18-20 minutes into the call (first 2 days of service last week), I would appear to have gone mute to the other party. I can hear them just fine, but suddenly to them I've gone silent. But this weekend, the time is all over the place 8 minutes, 23 minutes, etc into the call. I altered the bandwidth saver to get additional data points as I first thought maybe my ISP was throttling the upload, but that theory doesn't seem to hold water anymore as the times and bytes sent vary so greatly now. I have the RT32P2 (E model) with firmware 1.28.00 and voice 2.0.13 LIVd. I've put it behind another router to monitor the packets, and see they are still being transmitted though to the internet and even when the other party can't hear me anymore, so the adapter/router is still sending out (and I wasn't using the internet connection for anything else at the time so conflicts on my end for the bandwidth) ... but where the packets go after they leave my house could still be a problem) I have plenty of upload bandwidth in the line. (consistently 512 kbps up to several web 100 NDT servers. Also the voice test says the connection can serve more than the 1 one phone line I have). Anyway, we've learned to 'hang up and recall' to continue talking..... Very annoying....

I have Charter cable 5M down (varies greatly between 3-5 depending on source test machine) but 512K up very consistent. Cable has been no problem for over 18 months, however I have only had Vonage for about a week; but if this 'auto mute feachur' keeps up, we may not keep the service.. Other than the 'auto mute' feature, I am very happy. Good sounding voice quality (until I go 'mute'), good features, etc.

here's my "me to boston" numbers:
MOS
4.3 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 79.5%
Latency 0.05 6.8%
Packet Discards 0.10 13.6%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 211 ms
Packet Discards 0.4%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter
Min: 2 ms
Avg: 20 ms
Max: 128 ms

From what I can tell, 0.0% packet loss should be pretty good statistically. Not sure how to interpret the jitter. Could there be a bug someplace in rebuilding the packet buffer when I have a max jitter case and a random lost packet? How should I interpret the packet discards?

Also, here's a web 100 NDT output for other datapoints on the basic internet connection.

TCP/Web100 Network Diagnostic Tool v5.3.3d
click START to begin
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 511.18Kb/s
running 10s inbound test (server to client) . . . . . . 4.50Mb/s
Your PC is connected to a Cable/DSL modem

click START to re-test

Thanks
View user's profile Send private message
aboat2
Full Forum Member
Full Forum Member


Joined: Apr 06, 2005
Posts: 50

PostPosted: Mon Apr 11, 2005 1:08 am    Post subject: Reply with quote Back to top

Forgot 1 other thing in my immediately preceeding post, modem is a Motorola SB5100
View user's profile Send private message
mbhn5204
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Mon Apr 11, 2005 10:18 am    Post subject: Reply with quote Back to top

I have found that you can improve the situation by setting the Voice Qos Uptream Rate to "Enable" and 512kbp/s in your RT31P2 Adapter. The port can be found in the Gaming section under Qos or after you log in http://192.168.15.1/qos.htm

_________________
ISP: Comcast
Setup: Motorola SB5100 to RT31P2 to Local Machines
View user's profile Send private message Send e-mail
aboat2
Full Forum Member
Full Forum Member


Joined: Apr 06, 2005
Posts: 50

PostPosted: Mon Apr 11, 2005 10:57 am    Post subject: Reply with quote Back to top

changing the Qos upstream rate from 256 to 512 was one of the things I tried and it made no noticable improvement as expected. In fact, the first set of calls in that mode we "auto mute" about 8 minutes into the call. Also, lowering the bandwidth saver from highest to mid point actually seemed to make the 'auto mute feachur' happen faster. But then again, that could just be the day. I also experimented with forwarding the specifc ports to the linksys but that made no difference either (when the linksys is beind a netgear WGR614v3 as supposedly the linksys doesn't handle the VPN I need and thus can't be #1 after the modem). So I'm back to 90kps for bandwidth as that gives the best sounding voice ... at least until "they can't hear me any more...."
View user's profile Send private message
Kmutt
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 11, 2005
Posts: 18

PostPosted: Mon Apr 11, 2005 5:59 pm    Post subject: Reply with quote Back to top

Well I am having the same issue. No probs at first then this "I cant hear you, you cant hear me" thing appeared. No hardware problems and I have lowered my quality setting. I will search my router for this "auto mute" function.


So is there any explanation for this? I live in Central New York (syracuse). I dont see the need to post all of the information that aboat2 did. unless somebody can explain why they need all that info. I would prefer to give only pertitent information to solving the problem.


Thanks
View user's profile Send private message
aboat2
Full Forum Member
Full Forum Member


Joined: Apr 06, 2005
Posts: 50

PostPosted: Mon Apr 11, 2005 6:19 pm    Post subject: Reply with quote Back to top

Sorry if it appears I posted to much, but the webmaster asked for details from testyourvoip.com page as well as network setup, device models, etc. By the way, the router isn't supposed to have a "auto mute feachure" ... that comment was in the same spirit as John's "flux capacitor ... holding at 192 degrees for 5 hours..." comment. But, yes I do indeed have the problem of the call unexpectedly going silent from my end. and it is very frustrating Confused
View user's profile Send private message
Kmutt
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 11, 2005
Posts: 18

PostPosted: Mon Apr 11, 2005 6:57 pm    Post subject: Reply with quote Back to top

LOL. I dont think your posting too much. I just think thats alot of info to solve a problem somebody somewhere is getting paid for!

At any rate I still am going to find that 'auto mute' feature!!! LOL



Later
View user's profile Send private message
arrowmex
New Forum Member
New Forum Member


Joined: Mar 08, 2005
Posts: 2

PostPosted: Mon Apr 11, 2005 10:06 pm    Post subject: Reply with quote Back to top

i believed that this problem was only in mexico, i have the same feature "auto mute" in my Vonage account. this one star 1 month ago, before, almost for 6 months i was so happy whit the service. i try to fix decreasing the band wide, but the it's not possible disable the auto mute , some one now really what happening

_________________
arrowmex
ISP Prodigy Infinitum
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New laceynz60
New Today 7
Yesterday 10
Total 99064

Who Is On Site
Visitors 103
Members 0
Total 103


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 538 Pages In The Last 60 Seconds
The Vonage VoIP Forum