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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
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tplink Posted:
Im trying to add
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adapter to my home
network. I
currently have
...

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DWSupport Posted:
After recent
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4th and 5th of
Nov. E-mails with
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peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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TELLDOUG Posted:
I am looking for a
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Topic:
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On Oct 20, 2016 at 05:05:49

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Great tips..
Thanks for sharing
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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
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their
configuration
guides,
...

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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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chewy
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Joined: Apr 21, 2005
Posts: 36

PostPosted: Tue Dec 13, 2005 2:25 pm    Post subject: Reply with quote Back to top

it started happening to me too, in syracuse ny, with road runner, RTP300. i have have NO problems up until this. i dont use the phone much so it doesnt really matter, but it is kinda annoying
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soundsys4u
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Joined: Jul 25, 2005
Posts: 21

PostPosted: Wed Dec 14, 2005 9:43 am    Post subject: Same Nitemare, Different Day Reply with quote Back to top

Same problem here as before. .

Call someone, talk for a minute (somtimes less). . .then they magically can't hear ME! If I wait (various times) they will eventually be able to hear me again. . .

Cisco Adapter
DLink Router
PennTeleData ISP w/ Toshiba DOCSYS Cable Modem

Bandwidth tests show 3000down/440up

3.9 to Boston

Vonage PROBLEM! (Talked to CS and they said something about "moving their offices" and bandwidth being limited. . .all sound like BS excuses to me. . .rep had no CLUE what he was talking about and started making excuses for EVERYTHING he could Elevated call and I'm "supposed" to get a call back from another support person .. lets just say I SERIOUSLY doubt I will.)
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bill27
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Joined: Dec 17, 2005
Posts: 1

PostPosted: Mon Dec 19, 2005 8:48 am    Post subject: Any Resolution Reply with quote Back to top

Has anyone found any resolution to this problem ? I hate to discontinue Vonage but this is really unacceptable. I never know when the caller cannot hear me so this leads to some very confusing phone conversations.
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soundsys4u
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Joined: Jul 25, 2005
Posts: 21

PostPosted: Mon Dec 19, 2005 9:02 am    Post subject: Re: Any Resolution Reply with quote Back to top

I am still having the problem. . .now it's at approximately 18 minutes.

Despite FOUR calls to these morons. . .I have NO resolution and no response from their sucka$$ Customer service. .

Hey Vonage. . .
KEEP IGNORING YOUR CUSTOMERS. . .THEY'LL GO AWAY!


Idiots!


bill27 wrote:
Has anyone found any resolution to this problem ? I hate to discontinue Vonage but this is really unacceptable. I never know when the caller cannot hear me so this leads to some very confusing phone conversations.
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truk77
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Joined: Dec 19, 2005
Posts: 1

PostPosted: Mon Dec 19, 2005 2:29 pm    Post subject: Reply with quote Back to top

Having the same problem here in North Texas. Just started this morning (Monday, 12/19) as far as I can tell. Gonna have the wife try resetting the Vonage router at home and see if that helps.
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soundsys4u
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Joined: Jul 25, 2005
Posts: 21

PostPosted: Wed Dec 21, 2005 10:27 am    Post subject: Re: Any Resolution Reply with quote Back to top

The absolutely hillarious part of this is, everyone thinks they are ACTUALLY going to try to fix the problems.

They couldn't and don't give a rats a$$ about us, our service or they're network.

I spent over an HOUR on the phone with a Customer Service Rep last night while he IM'ed with a Network Engineer about MY problem. (People call, but they magically can't hear ME at unspecified intervals.)

This poor guy "wanted" to help but was TOLD by a Network Engineer that it was a "system wide problem", "would take anywhere from 48 hours to 48 days" to fix and that there was nothing else that could be done. (Keep in mind, they didn't even THINK about offering some credit for a service that does not work and they have NOT POSTED IT AS A SYSTEM SERVICE STATUS ANNOUNCEMENT AS THEY SHOULD.)

Well, it would appear that the BEST THING TO DO would be to CANCEL Vonage and go somewhere else. . .they are NOT going to fix this problem, theY continually use the excuse that they have "just moved their offices and they're having a lot of problems" and they can't even get THEIR OWN Avaya Voip Phones to work so they can call YOU back. . .doesn't THAT tell you something?

The Voip company can't get THEIR OWN Voip phones to work. . . .. time to go BuhBye. .

Hey Vonage. . .keep ignoring your customers. . .we'll go away.
(And we'll take our money with us!)


soundsys4u wrote:
I am still having the problem. . .now it's at approximately 18 minutes.

Despite FOUR calls to these morons. . .I have NO resolution and no response from their sucka$$ Customer service. .

Hey Vonage. . .
KEEP IGNORING YOUR CUSTOMERS. . .THEY'LL GO AWAY!


Idiots!


bill27 wrote:
Has anyone found any resolution to this problem ? I hate to discontinue Vonage but this is really unacceptable. I never know when the caller cannot hear me so this leads to some very confusing phone conversations.
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sharward
Vonage Forum Associate
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Joined: Dec 21, 2005
Posts: 11

PostPosted: Wed Dec 21, 2005 12:29 pm    Post subject: Reply with quote Back to top

mpprice wrote:
In all the threads I have read, regarding this issue, I see that the single variable that may be the ultimate problem is the service that the ISP is providing - or the internet traffic.

I can say with absolute confidence that this problem (at least right now) is not ISP specific. I have arguably the best ISP on the planet -- I have fiber-to-home SureWest with 20Mbps upload and download. (I'm not worthy!)

The problem has to be on Vonage's end. (Or, maybe just to be fair, Internet congestion.)

While I agree that having a lousy Internet connection at your home/office would produce many of these problems, I really think the weak link in the chain is in Vonage's territory.
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laheilhec
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Joined: Nov 26, 2005
Posts: 1
Location: Philippines

PostPosted: Wed Dec 21, 2005 9:09 pm    Post subject: I can hear but they can't hear me Reply with quote Back to top

I read all this gobbledegook which makes no sense whatsoever. I'm not a PC engineer geru or whatever. I have the same problem with my new RTP300 which replaced the old one I had before (RT32P2 I think). I never had this problem till I started using the RTP300. Now I have it at least 50% of the time. I can't figure out why WE should have to fix this stupid problem. Whats wrong with Vonage giving us a router that works like its supposed to !!!

So in the meantime since they are probably not going to fix the problem, can I just turn the thing upside down for 5 hours ever so often and that will fix it??? How am I supposed to know what is 192 degrees. Won't just upside down work?

Thanks
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kweditor
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Joined: Dec 13, 2005
Posts: 3

PostPosted: Thu Dec 22, 2005 2:15 pm    Post subject: Reply with quote Back to top

I'm in Central NY, using TWCNY/RR for broadband. I just started having this problem over the past couple of days after a relatively seamless first several months of service. I can hear others, but they can't hear me. At first the problem appeared to be isolated to outbound calls. Today, however, it's happening on both outbound and inbound calls.
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sharward
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Joined: Dec 21, 2005
Posts: 11

PostPosted: Thu Dec 22, 2005 5:37 pm    Post subject: Re: I can hear but they can't hear me Reply with quote Back to top

laheilhec wrote:
So in the meantime since they are probably not going to fix the problem, can I just turn the thing upside down for 5 hours ever so often and that will fix it??? How am I supposed to know what is 192 degrees. Won't just upside down work?

Hmmm... Yeah... Give that a try and then report back!
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