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For wipe call
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gengral , it
usually apply to
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dconnor Posted:
What is the main
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which one is the
virtual number?
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Trafford Posted:
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diazou Posted:
Hello, It's
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? Thanks!
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Av8rix Posted:
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
Author Message
djino
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 27, 2005
Posts: 110
Location: Ottawa, Canada

PostPosted: Thu Apr 21, 2005 10:12 am    Post subject: Reply with quote Back to top

I'm finding my cell bill really expensive to keep up with each month. I'm basically using that as my primary number (I dont have home phone service). I've had the cell number for 3-4 years now and I wish that LNP would work with phone numbers that come from wireless providers. As I'd like to disconnect my cell and go strickly Voip.
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epwatson
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 06, 2005
Posts: 23
Location: Kitchener, Ontario, Canada

PostPosted: Thu Apr 21, 2005 2:42 pm    Post subject: Re: LNP Reply with quote Back to top

mp1111 wrote:
But not for everyone... Some ppl get the number in less than 1 week.. I believe we should get a month free just because on the website says 10 bussiness days... Not 20, not 3 months, not forever... Maybe we should email to a LNP specialist... I also had another issue: when i sigend up, the temp number assigned wasn't local, it was from outside KW area, even though it had 519 area code. I called customer care and they said i have to add a new virtual number, which I did, however now I have 2 virtual numbers, and for the last one they gave me one month credit.. After that I have to pay $7.99... What a nightmare... I ghave to call them again, stay on hold 1 hour, etc... i think we get more support here, in the forums, not on the phone... this whole process makes me sick...


Me too.. I got a temp virtual number in London even though I live in the KW area.. I think when you signed up it just saw 519 and assigned a random 519 number for temporary..

Ohh well, hopefully LNP will be done soon. I am on business day 9 now from my LOA being sent
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circuitboyz
New Forum Member
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Joined: Mar 05, 2005
Posts: 5
Location: Toronto

PostPosted: Tue Apr 26, 2005 10:06 am    Post subject: Local Number Finally Ported - From Bell Canada Reply with quote Back to top

Yea!

After learning that the LNP window was 20 business days instead of 10, I received confirmation that I was now gone from Bell Canada and fully a Vonage Canada local number!

As a recap, request sent March 30, LOA received April 5 (whatever, I still don't understand that one!).

Transfer complete on April 25.

As an aside, the status never changed from transfer status: n/a until the day after the move. Strange.

Anyway, everyone else, hang in there...it does happen eventually!

Brian in Riverdale!
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epwatson
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 06, 2005
Posts: 23
Location: Kitchener, Ontario, Canada

PostPosted: Tue Apr 26, 2005 10:12 am    Post subject: Reply with quote Back to top

at least it is nowhere near as long as it happens in the US
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mp1111
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 15, 2005
Posts: 10

PostPosted: Tue Apr 26, 2005 12:49 pm    Post subject: Re: Local Number Finally Ported - From Bell Canada Reply with quote Back to top

circuitboyz wrote:
Yea!

After learning that the LNP window was 20 business days instead of 10, I received confirmation that I was now gone from Bell Canada and fully a Vonage Canada local number!

As a recap, request sent March 30, LOA received April 5 (whatever, I still don't understand that one!).

Transfer complete on April 25.

As an aside, the status never changed from transfer status: n/a until the day after the move. Strange.

Anyway, everyone else, hang in there...it does happen eventually!

Brian in Riverdale!


I have a question for you: Didi u get the bill from Bell for the month of april? I just got mine today, so I still have 2 pay for Vonage and Bell... Please let me know...
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miket603
Vonage Forum Master
Vonage Forum Master


Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Tue Apr 26, 2005 1:10 pm    Post subject: Re: Local Number Finally Ported - From Bell Canada Reply with quote Back to top

mp1111 wrote:
I have a question for you: Didi u get the bill from Bell for the month of april? I just got mine today, so I still have 2 pay for Vonage and Bell... Please let me know...


Has your transfer been completed? If not, you will have to continue to pay for your Bell service until the transfer has been completed. If you transfer has been completed already, you will owe Bell for service up to the date that the transfer took place.
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mp1111
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 15, 2005
Posts: 10

PostPosted: Tue Apr 26, 2005 2:00 pm    Post subject: not completed yet Reply with quote Back to top

Current Status: Transfer in Process Temp Virtual Number : Transfer Date: N/A


Updated Date: Number Transfer Progress History:
April 4, 2005 Awaiting Letter of Authorization
April 7, 2005 Letter of Authorization (LOA) Received
April 7, 2005 Transfer Sent to Carrier
\

It's not over yet... I will let u know if something happens... Meanwhile, I just got my Bell Canada bill...
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mp1111
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 15, 2005
Posts: 10

PostPosted: Mon May 02, 2005 3:46 pm    Post subject: Re: Finally Over Reply with quote Back to top

mp1111 wrote:
Current Status: Transfer in Process Temp Virtual Number : Transfer Date: N/A


Updated Date: Number Transfer Progress History:
April 4, 2005 Awaiting Letter of Authorization
April 7, 2005 Letter of Authorization (LOA) Received
April 7, 2005 Transfer Sent to Carrier
\

It's not over yet... I will let u know if something happens... Meanwhile, I just got my Bell Canada bill...


It's finally over...

Updated Date: Number Transfer Progress History: Required Action
April 4, 2005 Awaiting Letter of Authorization
April 7, 2005 Letter of Authorization (LOA) Received
April 7, 2005 Transfer Sent to Carrier
May 2, 2005 Carrier Approved Transfer
May 2, 2005 Completed LNP Transfer

I've been told to rebbot my adapter, but i saw is still working like this, with no reboot.... It was a long wait, but it's over... Good Bye, Bell Canada!
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miket603
Vonage Forum Master
Vonage Forum Master


Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Mon May 02, 2005 4:15 pm    Post subject: Reply with quote Back to top

i would reboot the adapter anyway. I did. What they don't tell you is that Vonage number that you were issued when you first signed up will be deactivated in seven days. This number will now show as a virtual number on your account until they disable it. This happens without warning so if anyone had your Vonage number, make sure that you tell them not to use it anymore.

It sounds like 20 business days is the standard for LNP now, not 10 as listed on the website.
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daringdirk99
New Forum Member
New Forum Member


Joined: May 09, 2005
Posts: 7

PostPosted: Mon May 09, 2005 1:15 pm    Post subject: Re: LNP is very important Reply with quote Back to top

30 days (biz days) and still waiting........................

Turns out I took Vonage too literally when they said “don’t make any changes to your account”. Even though I switched to Shaw high speed, I did not cancel my Telus high speed for fear of delaying the LNP switch. Turns out Telus will decline any request for LNP if it has DSL service on the account. Too bad it took 20 days to find that out.

I have called the LNP number quite a few times, but I have only been able to leave a message.

Hopefully this week, otherwise my wife is going to kill me.


Dirk
epwatson wrote:
mp1111 wrote:
I agree... LNP is very important... But if u go on the USA Vonage forum, u will see that some ppl were waiting 3-4 months to transfer their numbers from their carriers. It's a little scarry. To be honest with u, i don't really care, the only thing is that now we have to pay bell and Vonage, which is almost $80 per month for me. So, if my LNP takes up to three months, then maybe it's better to force cancel BELL, and get a brand new number from Vonage. Oh well... I am very dissapointed... 10 bussiness days is now 20... or maybe 3 months... God helps us all...


True I don't want to wait 3 months for this to happen but rumour has it that if it goes beyond 20 business days that you can call Vonage and get a 1 month rebate on your service..

Thats the rumour in the us forums anyway, let me know how it goes..
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