Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
ThomasHoto Posted:
It amoxicillin
500mg capsules
antibiotic
decreases the
reproduction of
microorganisms
...

In The Forum:
Vonage UK
Topic:
rj78oib6
On Aug 02, 2015 at 00:52:47

Richardsr Posted:
c Patients
{withcomplying
withclassification
reducedbreathing}
{tractbreathing}
...

In The Forum:
Vonage UK
Topic:
dthjj 5igg278
On Aug 02, 2015 at 00:38:53

CarlosLab Posted:
You will likewise
need to permit
your physician
know if you are
thinking of taking
...

In The Forum:
Vonage UK
Topic:
t3 y g6u8c
On Aug 01, 2015 at 23:18:54

WilliamOn Posted:
free .mp3 to wav
online .mp3 to
wav batch
converter freeware
mp3 to wav free
...

In The Forum:
Vonage UK
Topic:
convert from mp3 to wav online
On Aug 01, 2015 at 22:13:31

moderncar Posted:
Are you know any
car on rental
company of best
service give to us
?
...

In The Forum:
Vonage UK
Topic:
Travelling with Vonage UK to the USA
On Aug 01, 2015 at 02:30:49

LeslieOa Posted:
To order
azithromycin
online deal with
impotence you
should take Viagra
routinely,
...

In The Forum:
Vonage
Topic:
dthjj 5i9nyg2
On Aug 01, 2015 at 00:04:53

Robertbam Posted:
Viagra (sildenafil
citrate) is {a
medicineconcerns}
the
#file_links["links
/imp_files/se_dosp
am1.txt"
...

In The Forum:
Vonage
Topic:
t3 y 67iu 3h26
On Jul 31, 2015 at 23:48:24

Josephpt Posted:
cialis from mexico
antabuse
abilify
prednisolone buy
valtrex cipro
celebrex
...

In The Forum:
Vonage
Topic:
fd5b732v72f6
On Jul 31, 2015 at 18:11:21

wrongname Posted:
Hi guys, I
need little help.
Few years ago I
was watching some
commercial
...

In The Forum:
Vonage
Topic:
Commercial I can''t find
On Jul 24, 2015 at 03:42:46

kdf55 Posted:
You can use any
phone with Vonage
as long as it
accepts the
modular phone
plug.
...

In The Forum:
Vonage
Topic:
Can I use any 220v phone purchased overseas w/Vonage?
On Jul 23, 2015 at 09:18:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
slago
New Forum Member
New Forum Member


Joined: Apr 07, 2005
Posts: 1

PostPosted: Thu Apr 07, 2005 12:54 pm    Post subject: Rebate Issue - LNP Question - Problematic Motorola Reply with quote Back to top

I have three problems I have been trying to correct for 3+ months now.

1. My number transfer request will be 4 months old on April 11th.

2. My Motorola Vonage phone adapter is problematic and I have to reboot it regularly. I want it replaced with a Linksys RT31P2.

3. My rebate on my initial Motorola adapter which I purchased at Best Buy. I sent in the rebate form in November of 2004 and still have not received it. I cannot find my account in the online rebate info.

I have talked to customer service, technical support, sales, and billing on all of these issues. Including the talk time and transfers and especially the time on hold (+ getting disonnected several times) I have approximately 25 hours on the phone trying to get this resolved. Everytime someone promises to call me back, they don't. Your customer service is appalling. I have referred many people to you and your phone service is good but if a customer EVER needs any customer service from a human being than it is a NIGHTMARE!!!!

I even called the main office of Vonage Holdings and left a voicemail for the public relations representative explaining my issues and SHE never even called me. WOW. unbelievable.

Once, while talking to an obviously "outsourced" technical service rep about the reboot problem on my Motorola adapter, I told him to just disconnect my service to get his attention. He was well aware of my frustration and instead of trying to get resolve he started to process my service cancellation instead. I then told him to stop and elevate my issue to his supervisor. He put me on hold and came back to tell me the manager was on the other phone and that he would call me back in the next hour. Yep, you guessed it! He never did. Like I said before, "WOW!"

[ADMIN EDIT TITLE - TOO VAGUE - POST MOVED]
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New hildabj3
New Today 6
Yesterday 15
Total 90552

Who Is On Site
Visitors 84
Members 0
Total 84


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.39
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.67 Seconds and 357 Pages In The Last 60 Seconds
The Vonage VoIP Forum