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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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Topic:
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
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Canada. they
should offer
...

In The Forum:
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On Jul 17, 2016 at 23:42:46


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jshope
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Joined: Mar 31, 2005
Posts: 16

PostPosted: Thu Apr 07, 2005 11:34 am    Post subject: A Couple of Inside Wiring Questions Please. Reply with quote Back to top

I followed Vonage's instructions and disconnected from the telco and everything worked fine...for 3 days. Now, no more dialtones unless I am hooked directly into the router. It is narrowed down to either an off hook problem or a line problem. However, even when there is only one phone plugged in I still get nothing. I have read through everything I can and am learning quite a bit about phone wiring. Anyway, here are my questions:

1. Could a firmware download have caused my router to no longer work with the inside wiring? I ask this because I have lived in this house for 5 years without one phone problem.

2. All but one of my phone jacks have a second line wired (yellow, black). The jack that is not wired has the wires they are just not connected. Assuming I have a wiring problem can I swap all the red/green wires with the yellow/black wires and see if that works?

Thanks for any help, ideas.

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Jeff
ISP: RoadRunner
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spepi
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Posts: 112

PostPosted: Thu Apr 07, 2005 12:19 pm    Post subject: Reply with quote Back to top

I had great service for a couple of months, then last weekend...dead phone. Nothing changed. rebooted the hardware and still nothing. I put a phone directly to the phone adapter in my case I am using the PAP2, and I had a dial tone. I called vonage....waited for about 20 min. The tech asked me if it was raining..I said yes, it has been for 2 days. He told me that my phone lines in my house were damp. Now I dont know if I buy that entirely, but without using my prewired lines in my house, it works.
Well, I needed a new phone anyway, so I went to Costco and got a 4 pack of Uniden 2.4 wireless phones for 99.00 + tax. 1 master base connected to the phone adapter and the 3 expansion phones throughout the house. I should of done this in the beginning.
Everything works great. Very Happy

Hope this helps. If new phones are not an option, I have read some posts that people actually rewired thier houses....I rent, so I want going that far.

_________________
Mansfield, MA
Comcast HSI - 384/6000
LinkSys WRT54G
PAP2
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jshope
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Joined: Mar 31, 2005
Posts: 16

PostPosted: Thu Apr 07, 2005 12:35 pm    Post subject: inside wiring Reply with quote Back to top

Thanks for the reply. We didn't have any rain or storms. It just stopped. Sounds like it happened about the same time yours did. Mine went out 27 March. That's why I was wondering about the firmware. Do you have old wiring in your house? My house was built in 1930 and it looks like the wiring is about that old.

Thought about multiple handset wireless but I would prefer not to spend it right now. Rewire might be a nice project for down the road. The phone wires need upgrading anyway and I would love to wire the whole house for ethernet.

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Jeff
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spepi
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Posts: 112

PostPosted: Thu Apr 07, 2005 12:38 pm    Post subject: Reply with quote Back to top

My house was built in 1870. Im sure there are new lines, since tin cans and string was used back then, but if you look at the phone wiring in my house..its had it. There are so many different lines in and out of everywhere....

Not worth fishing wires....it was cheaper to just get the phones.
1 single point of failure now.

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Mansfield, MA
Comcast HSI - 384/6000
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jshope
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PostPosted: Thu Apr 07, 2005 12:49 pm    Post subject: wiring Reply with quote Back to top

Same here. It would be next to impossible to follow all the different wires so I won't even bother.

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mundy5
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PostPosted: Sat Apr 09, 2005 11:18 am    Post subject: Reply with quote Back to top

jshope,

I don't think the firfmware upgrade affects the performance of your inside wiring. If the firmware damaged your router, it would not function with a phone plugged directly into it.

It sounds to me like you have a failure in your inside wiring. I would agree with you that switching all the wires over to the second set of wires could be a helpful and simple resolution to your problem. It's worth a try.

If you would allow me to be a bit technical, most home phone systems (unless they have been upgraded) are connected in parallel from one jack to another so that not all the jacks need to have a phone plugged in order for the phone to work.

So here is how a basic phone system works. The line comes in from the phone company into the first jack in sequence. That first jack will also have a second set of wires that will then go from that jack to the 2nd jack in the sequence. Each subsequent jack will always have 2 sets of wires except for the last jack in the sequence. The last jack will only have one set.

If you really want to find the bad link, you will need to determine the order of the sequencing of the jacks.

1. Unplug the wire connection from the telephone company.

2. Determine what jack is next in sequence from the jack near the computer.

3. Then plug in the router to the jack near your computer and plug the phone to the next jack in sequence from there. If it works, then that link is good.

4. Then unplug the phone and go to the next jack in sequence and check that out. By going through this one jack at a time in proper sequence, you can determine which line is faulty.

Of course, I would only recommend this if you would want to find out which link is the faulty one.

I hope that this helps, Mundy5.

_________________
St. Louis, MO
Vonage Customer from February 2005 to May 2010
ISP: Charter
Router: Linksys RT31P2 (blew up during electrical storm)
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jshope
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PostPosted: Sun Apr 10, 2005 6:12 am    Post subject: inside wiring Reply with quote Back to top

Thank you. Yes, that does help explain things. I suppose it could also be the jack closest to the computer that is bad. Although I did try running a long cable to another jack and it did not work. I'll try your method and if I still can't get it working I will try switching the wires. What puzzles me though is why it worked for 3 days and then stopped. As I said before, we been in this house 5 years and never once had a phone problem (other then a tree limb falling on the telco line into the house).

Thanks again.

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Jeff
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MrMark
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Joined: Apr 06, 2004
Posts: 132

PostPosted: Fri Apr 15, 2005 9:25 am    Post subject: Reply with quote Back to top

Checking the inside wiring for Vonage should be no different than checking it with conventional phone service. I suggest that you disconnect everything then use a multimeter to check the lines.

Start with the jack that the Vonage device would be plugged into. If you measure a low impedance across the pair with everything disconnected, that would indicate a short somewhere in the wiring. If you have a short, you will need to find it before you can go any farther. If there are multiple runs to the Vonage jack, try removing them until the short is gone. If that does not work, try removing each jack in the house, one by one until the short goes away.

If you measure infinite impedance, you then need to check continuity to the jacks. Start with the jack that the Vonage device would be plugged into and install a short across the pair. Then go to the jack where your phone would be and measure the impedance at that point. It should be low...say, under 10 Ohms. If it is infinite, that would indicate a break in the line between the two jacks. You can repeat this process for each jack, if you wish.

Good luck!
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jshope
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PostPosted: Fri Apr 15, 2005 10:02 am    Post subject: Reply with quote Back to top

Thank you very much for the advice but that is a little beyond the lengths I want to go on this thing right now. I am probably going to just buy a new cordless with multiple handsets.

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Jeff
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MrMark
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PostPosted: Fri Apr 15, 2005 10:20 am    Post subject: Reply with quote Back to top

Sure, I understand Jeff.

My only comment would be to avoid any digital cordless phone that imposes an additional time delay. For example, I had a Uniden digital phone that had enough delay that it was a problem even on a traditional phone line.

On the other hand, I know at least one Vonage aficionado that swears by the Uniden TRU8885 5.8ghz phone.
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