Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Robertsax Posted:
If you cook meals
for the rest from
the week, it can
save you a lot of
time. I
established
...

In The Forum:
Vonage UK
Topic:
Wholesale Memphis Grizzlies Jerseys
On Aug 18, 2017 at 20:20:06

ElalfZek Posted:
oakley big taco
sunglasses A pair
of Converse may be
the everyone shoe
hence conjures
...

In The Forum:
Vonage
Topic:
coach backpacks outlet 67119350
On Aug 17, 2017 at 04:29:27

Robertsax Posted:
This will enable
you view a website
in a 21" screen
and view this in
an iPhone in equal
...

In The Forum:
Vonage
Topic:
Wholesale Manchester United Jerseys
On Aug 15, 2017 at 13:43:28

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
LuisPR
Vonage Forum Master
Vonage Forum Master


Joined: Oct 08, 2004
Posts: 292

PostPosted: Tue Apr 05, 2005 11:28 pm    Post subject: 911 Canada: VoIP Providers Must Support 911 in 90 Days Reply with quote Back to top

Canada Requires Voip Providers to Support 9-1-1 in 90 Days
The Canadian Radio-television and Telecommunications Commission (CRTC) issued a decision requiring Voip service providers to provide the same level of 9-1-1 emergency service that is provided by the incumbent telephone companies within 90 days.

Specifically, the Commission requires Voip service providers providing either nomadic Voip service or foreign exchange Voip service to implement, within 90 days of the date of this decision, an interim solution which provides a level of service comparable to Basic 9-1-1 service. In addition to the above service requirements, the Commission also requires all Voip service providers to provide customers with notification, both before service commencement and during service provision, regarding any limitations associated with their emergency 9-1-1 service. The Voip service providers must also secure the customer’s express acknowledgement that they are aware of these limitations, prior to providing this type of service.
http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/r050404.htm
05-Apr-05


In March 2005, the state of Texas filed a lawsuit against Vonage, the country’s largest Internet-based telephone service provider, for failing to make clear to consumers that the company’s current service does not include access to traditional emergency 9-1-1 service. The story was widely reported in newspapers across the country. The state of Texas said the dangers posed by Vonage’s failure "to clearly disclose the lack of traditional 9-1-1 access" have resulted in tragedy. On its website, Vonage says it offers 911 Dialing to all customers. 911 calls are routed from the Vonage network to the Public Safety Answering Point (PSAP) for the physical area that the subscriber designates. However, 911 dialing is not automatically set-up for use and subscribers have the option to decline 911 dialing. Email reminders are sent to subscribers about 911 calls. The Vonage website also warns that 911 dialing and Vonage Service do not function during an electrical power or broadband provider outage.
View user's profile Send private message
miket603
Vonage Forum Master
Vonage Forum Master


Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Wed Apr 06, 2005 12:20 am    Post subject: Reply with quote Back to top

You might be interested to know that there is a thread on this topic already. See "911 is here".
View user's profile Send private message
Eddy
Vonage Forum Junior
Vonage Forum Junior


Joined: Apr 05, 2005
Posts: 30
Location: Montreal, QC

PostPosted: Wed Apr 06, 2005 8:25 am    Post subject: Reply with quote Back to top

miket603 wrote:
You might be interested to know that there is a thread on this topic already. See "911 is here".


I'm sure he knows. Read the article then comment.
911 is here but it wasn't required by the CRTC.

Well, I just looked at the other thread and saw your post. Honestly I wouldn't expect that article to be in the "911 is here" thread.

Thanks for the info Luis!
View user's profile Send private message
projectpete
Full Forum Member
Full Forum Member


Joined: Jan 21, 2005
Posts: 56
Location: Free Long Distance in Ontario

PostPosted: Wed Apr 06, 2005 11:17 am    Post subject: Reply with quote Back to top

So it doesnt make Voip providers give us e-911, just the basic 911 which does not give the address right away when you call, which we already have.

Did I understand correctly?
View user's profile Send private message
kjnangre
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 12, 2005
Posts: 20

PostPosted: Wed Apr 06, 2005 5:29 pm    Post subject: Reply with quote Back to top

You got it. This really has no effect on Vonage
View user's profile Send private message Visit poster's website
miket603
Vonage Forum Master
Vonage Forum Master


Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Wed Apr 06, 2005 5:40 pm    Post subject: Reply with quote Back to top

Actually, it does have an affect on Vonage. Vonage doesn't offer Basic 911 right now, they merely program your line so that when a user dials 911 that it will go somewhere (think speed dial). The 911 call on Vonage doesn't go to your local 911 centre or even an emergency dispatch. In my case, the call goes to the non-emergency line for the police. I suspect that the same is true for other locations. Vonage programs it this way because most PSAPs don't offer a ten digit back door number to call to reach the local 911 centre. Combine this with the fact that until now the ILECs weren't allowing access of non CRTC regulated companies access to the 911 switch (read Voip providers) and you have part of the reason why "real" or basic 911 service hasn't been available on Voip up to this point.
View user's profile Send private message
kjnangre
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 12, 2005
Posts: 20

PostPosted: Thu Apr 07, 2005 3:09 am    Post subject: Reply with quote Back to top

True. Although since Vonage is in the "nomadic or foreign exchange" category, all they have to do is provide an "interim solution" which offers service "comparable to basic 911". I could very easily see Vonage make the argument that they've already done that. It will really depend on how the CRTC defines "comparable".
View user's profile Send private message Visit poster's website
miket603
Vonage Forum Master
Vonage Forum Master


Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Thu Apr 07, 2005 9:25 am    Post subject: Reply with quote Back to top

I would think that the CRTC will view "comparable" as what would be comparable in the eyes of the consumer. Most consumers wouldn't view the current Vonage solution as comparable I suspect. Comwave's 911 service forwards you to their call centre. Their call centre agents determine the caller's emergency and location and then direct the call to the appropriate PSAP. This is almost like a parallel 911 centre. Concerns have been expressed over this solution as well due to the fact that the calls are being answered by people who are not necessarily trained to deal with emergency calls in the same manner as 911 communications coordinators are. Also, most PSAPs don't have a ten digit back door number that can be accessed from out of region callers. The big problem that needs to be overcome is the interconnection between Voip providers, the CLECs that resell numbers to Voip providers and the ILECs. With this decision from the CRTC, the CRTC Interconnection Steering Committee ("CISC") will now work with the players to come up with a more permanent solution. Vonage doesn't claim that their current solution qualifies as a interim solution by the way. In fact, they have been waiting for this decision from the CRTC in the hope that it will force the Incumbant Local Exchange Providers ("ILECs") to cooperate with them and provide access to the various 911 systems across the country.
View user's profile Send private message
kjnangre
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 12, 2005
Posts: 20

PostPosted: Thu Apr 07, 2005 11:46 am    Post subject: Reply with quote Back to top

Interesting. I stand corrected. Thanks for the info!
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 8.03
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.30 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum