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bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52

joelmch Posted:
No for me. You can
easily block that
caller ID by the
way.
...

In The Forum:
Vonage
Topic:
anyone getting annoying calls from 3104295382?
On Dec 01, 2013 at 11:26:20

joelmch Posted:
Hi Mamboking, I
was just wondering
about this. Were
you able to
resolve this by
...

In The Forum:
Vonage
Topic:
Uverse with Vonage and Airport extreme base station
On Dec 01, 2013 at 11:25:59


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DetHkyTwn
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Joined: Apr 02, 2005
Posts: 8
Location: SE Michigan

PostPosted: Mon Apr 04, 2005 7:55 am    Post subject: Tempory Virtual Number Will Not Forward to Existing Phone # Reply with quote Back to top

I recently set my parents up with Vonage after my successful install.

They were assigned a tempory virtual number until their real phone number is ported over to Vonage. With the understanding that it takes a MINIMUM of 20days, I wanted to set up SimulRing to their existing number that will be eventually ported to Vonage. The idea is no matter what phone ringed, they could answer their regular existing home phone. However, when I go into the features tab and try to set up SimulRing, the Virtual Number does not show up in the list of pull down numbers, only the phone number that will be ported to Vonage (Their existing number.)

Current Number with Another Provider (734.282.xxxx)
Temporary Virtual Number (734.238.xxxx)

Hopefully to Clarify, Only number available to see in the features tab is the 734.282.xxxx number. I try to set up SimulRing to also call 734.282.xxxx, and it gives me what basically a circular reference error...can't forward a call to a number where the call was initially placed.

Is there a way to get the temporary virtual number to appear in the features tab.

Hope this is clear....Thanks for the help in advance!
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tommy13v
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Joined: Dec 20, 2004
Posts: 230
Location: upstate NY

PostPosted: Mon Apr 04, 2005 8:03 am    Post subject: Reply with quote Back to top

Why would you give out your Tempory Virtual Number for people to call if there existing number is going to change once the LNP takes place?

_________________
ISP: Road Runner 5Mb/s down 384k up
Linux Firewall --->RT31P2 ---> Asterisk PBX
Vonage Custom Since December '04
www.baldwintechsolutions.com
Record your Vonage Calls.
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DetHkyTwn
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Joined: Apr 02, 2005
Posts: 8
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PostPosted: Mon Apr 04, 2005 8:08 am    Post subject: Reply with quote Back to top

I initially signed up with Vonage under the 500 minute plan. Since then, I got a lot of my family to do the same since there is free in-network calling. So naturally, we'll all be calling each other on the Vonage line and not be charged the minutes.

I don't want them to have to figure out what phone is ringing. Trying to make it easy for them to just answer their existing phone until the LPN takes place.
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rlstjohn
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Joined: Jan 27, 2005
Posts: 218
Location: Maryland

PostPosted: Mon Apr 04, 2005 8:23 am    Post subject: Reply with quote Back to top

Maybe I'm not understanding what you are trying to accomplish, but why don't you just have all calls to your current provider (Verizon etc) forwarded to your Vonage line?
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tommy13v
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PostPosted: Mon Apr 04, 2005 8:27 am    Post subject: Reply with quote Back to top

I see, I don't believe that you can setup call forwarding with a temp number. You may want to call customer service to make sure.

_________________
ISP: Road Runner 5Mb/s down 384k up
Linux Firewall --->RT31P2 ---> Asterisk PBX
Vonage Custom Since December '04
www.baldwintechsolutions.com
Record your Vonage Calls.
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DetHkyTwn
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PostPosted: Mon Apr 04, 2005 8:30 am    Post subject: Reply with quote Back to top

rlstjohn wrote:
Maybe I'm not understanding what you are trying to accomplish, but why don't you just have all calls to your current provider (Verizon etc) forwarded to your Vonage line?


They are slightly elderly and I'm trying to make it easy on them. Don't want them to have to figure out what phone is ringing...vonage or current provider. Current provider doesn't not have call forwarding as an included feature...it's an additional charge to have it.

Once the LPN is completed, I'll wire the house so all phones will ring. Until then, they'll need both lines as the family will be calling on Vonage, and others on the existing. I guess what I'm asking to clarify is why doesn't the temporary Virtual Number show up on the features tab since it is a number the service is using?
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rlstjohn
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Posts: 218
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PostPosted: Mon Apr 04, 2005 8:31 am    Post subject: Reply with quote Back to top

I don't see any reason why you couldn't. If you can receive incoming calls from another phone there is no reason why you cannot setup to have your current number forwarded. You can usually do this by simply typing #72 or something like that (with Verizon anyway).
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DetHkyTwn
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PostPosted: Mon Apr 04, 2005 8:37 am    Post subject: Reply with quote Back to top

rlstjohn wrote:
I don't see any reason why you couldn't. If you can receive incoming calls from another phone there is no reason why you cannot setup to have your current number forwarded. You can usually do this by simply typing #72 or something like that (with Verizon anyway).


Quote:
Current provider doesn't not have call forwarding as an included feature...it's an additional charge to have it.
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DetHkyTwn
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PostPosted: Mon Apr 04, 2005 9:00 am    Post subject: Reply with quote Back to top

Ok, so I called customer service. (Called at 9:40am EST and had someone on the phone by 9:48am EST)

Per customer service, you can not set up any features on the features page for the virtual number. They do not allow access to do so as it is only a temporary number for "roughly 30days".

Thanks for your help and Kudos to Vonage's fast response in customer service!!
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cvmoreau
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Joined: Jan 04, 2005
Posts: 50
Location: Arlington, Virginia

PostPosted: Mon Apr 04, 2005 1:21 pm    Post subject: Reply with quote Back to top

In an interesting related note, I have a friend who is also in the process of waiting for his number to be transferred. However, when I call him on his POTS number, using my Vonage phone, his one Vonage phone rings. Any non-Vonage caller, however, still rings to his old phones.

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