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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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ArisBoch
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Joined: Apr 03, 2005
Posts: 4

PostPosted: Sun Apr 03, 2005 7:03 pm    Post subject: Business vs. Residential service Reply with quote Back to top

Hello, I'm a new Vonage customer and have a couple of quick questions. I'm the network administrator for a small/medium business that has eleven locations in three states. Each location has three phone lines and a fax line that also provides DSL access. Since Vonage doesn't have most of our area codes (We're a midwest company that focuses on cities of 30,000 - 150,000 people), we just want to use Vonage for outgoing calls and for intra-office calling. It could save us a bunch on long distance.

We have a one line business account with Vonage that we are testing in our main office. We want to add about eight additional lines with 500 minutes each. Will Vonage us lend us separate adaptors for each line? We would need that since each line is in a separate building.

We also have a couple of locations that have phone numbers available from Vonage. We would like to get three Vonage lines in each location. I am considering either three 1500 minute small business lines ($110), or three unlimited residential plans ($75). Would there be any disadvantages to going with the residential plans? Are the residential adaptors only one line each? I have no problem with having three adaptors in each location.

Thanks.
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mcdowelljc
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Joined: Feb 07, 2005
Posts: 66

PostPosted: Sun Apr 03, 2005 10:51 pm    Post subject: Reply with quote Back to top

I would give Vonage a call.. There are multi Line adapters for businesses. They will do almost exactly what you are looking for!

Also, You may want to talk with your Phone System provider about system cards for Voip. Depending on your phone system there may be a Voip card that is built for it!

_________________
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Cable Modem: Motorola Surfboard (SB5101-2.4.1.6-SCM02-NOSH)
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ArisBoch
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Joined: Apr 03, 2005
Posts: 4

PostPosted: Mon Apr 04, 2005 8:30 am    Post subject: Reply with quote Back to top

Well that's a nice thought about the cards for the phone system, but there really isn't a phone system. Our offices are small and we just use a cheap Panasonic multi-handset unit. The only place that is going to have a real phone system is our main office which will be an Asterisk system. I was just going to put a 4 port FXO card and hook it up to an ATA. Can I talk to Vonage via SIP?

Anyway, is Vonage shipping RT31Ps to everyone now? Because if they are, that solves most of my issues.

But my real question is, what is different between a business and residential account? If it is just a fax line, I can do without it since we do all of our faxing via the same landline we use for DSL.

Thanks.
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OldSnipe
Vonage Forum Master
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Joined: Mar 16, 2005
Posts: 249
Location: Bend, Oregon

PostPosted: Mon Apr 04, 2005 12:25 pm    Post subject: Reply with quote Back to top

ArisBoch wrote:


But my real question is, what is different between a business and residential account? If it is just a fax line, I can do without it since we do all of our faxing via the same landline we use for DSL.

If you read the Vonage TOS it is pretty clear that a residential line cannot be used for any business purpose including profit or non-profit. In theory if you so much as call a friend on a residential line and ask him to purchase a girl scout cookie from your kiddo you have violated the Terms Of Service.

Then there is the real world. Would the Secretary of a bowling league be in violation of the TOS if they called a bowler to ask for a substitute. "Well Technically Yes!!"

_________________
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ArisBoch
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Joined: Apr 03, 2005
Posts: 4

PostPosted: Mon Apr 04, 2005 1:31 pm    Post subject: Reply with quote Back to top

So it's a TOS thing. Grr... Not much I can do about that. I suppose Vonage is entitled to turing a profit, and my business probably does more calling than the average residence.

That answers my questions. Thank you.
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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