Caller ID Daylght Savings Time

Posts: 5 · New Forum Member Joined: Apr 11, 2005 Posts: 5

My post concerning setting the time only applies to PAP2. I do not have an RT31P2, it may set the time differently. QuantumVoice also uses the PAP2, and as you can see from their website http://www.quantumvoice.com/support_phone_timezone.shtml they state explicitly how to set the time on the PAP2 (if the web config is not blocked). Since Vonage completely blocks the web config for PAP2s, they must remotely set the time. Also if Reebok is correct and Vonage blocks the "voice tab" on the web config for the RT31P2, it might be possible that there is a seperate time setting under the blocked "voice tab"--but that is just a guess.

Posts: 170 · Vonage Forum Master Joined: Dec 05, 2004 Posts: 170

My Internet connection went down for a couple hours last night. When it came back up and I received a call, once again, my caller ID got set to one hour behind. I tried rebooting my RT31P2 several times and calling it from my cell phone each time in attempt to update the time but it wouldn't correct itself. I also verified that the time was correct when I logged into the RT31P2 via web interface.

So I was going to call Vonage again this morning but I noticed the time was correct and now it seems to be staying again. How weird is that?

Maaz

Posts: 66 · Posted: Wed Apr 13, 2005 4:00 pm Post subject:

Well I think its clear that the RTP31P uses NTP to get the update for the time.

Posts: 9 · New Forum Member Joined: Feb 03, 2005 Posts: 9

I sent email to Vonage support and I still have my caller id time 1 hr behind. My phone's clock is not set via caller id (Uniden 8888) so it's fine.

What's the best way to have them fix it?

Posts: 66 · Posted: Thu Apr 14, 2005 12:03 am Post subject:

Call them up..
But if you have a RT31P2 they will just tell you to reboot the router..
By the way those who have a router in front of the RT31P2 make sure is the correct time settings as well...

Posts: 3198 · Posted: Thu Apr 14, 2005 6:51 am Post subject:

saw a solution on dslreports that said something like he changed the time zone, waited an hour, changed it back, waited again, then rebooted the router, and that fixed it.

Posts: 1 · New Forum Member Joined: Aug 10, 2005 Posts: 1

I've called, and sent e-mail, asking Vonage to set my time for caller id. Still no luck.

Here's a brief summary of customer service responses:

1) It's your phone.
2) It's the LinkSys router (RT31P2), you'll have to call them.
3) It's your phone, 2.4 GHz phones are not compatible with Vonage (I liked this one)

The above responses were from one guy (I asked him after the third response if he was just making stuff up: he was offended...).

I'm in Mountain Time, but from other posts, I gather my Daylight Savings Time is not being correctly applied (I thought it was because I used to live in California, apparently not).

Has anyone had any luck with the setting timezone, waiting an hour, setting it back trick?

Thanks,
Dave

Posts: 217 · Posted: Wed Aug 10, 2005 1:39 pm Post subject:

I think you should call them back again. When I first had my issues it took me a few calls before they got it straight, but jeez, you've been having this go on for some time now. Are you using a PAP2?