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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

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Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Fri Apr 08, 2005 8:10 pm    Post subject: Reply with quote Back to top

Well, for anyone who cares to listen, I managed to solve this problem with no voice being heard by the person you've called. I believe it is sometimes called "dropped calls". First, a few things need to be said.

I called Customer Care today and was on hold for two minutes before someone answered the phone. I described the problem and the fellow went off to get a tech on the line for me. That took ten minutes. We discussed the problem, but the tech was really at a loss. He was a bit green maybe, but so are we all at some point in our careers. However, it wasn't a loss. He had given me an idea. So, it would seem that customer care has it's good days as well as it's bad. So do we all.

There is a gentleman who posted in this thread and who sent me a PM yesterday afternoon. I wrote back and asked him to be a little patient, that there are a number of people examining this problem. I just checked my PM's and he quit Vonage last night at the urging of several others on the forum. What a pity. Now, I can't get my phone to fail.

I looked over all that there was on the Web-Base Utility and took note. It all looked fine to me, but I reset it anyway with that switch in the rear. I've suggested it often enough to others so I decided to try it myself. There where a few minor changes. I didn't really care if VPN Passthrough was disabled for PPPoE now as it was enabled previously. What I found most interesting that at http://192.1168.15.1/qos.htm the Voice Qos was enabled. I'm sure it was enabled before. The most striking change was that the Qos Upstream Rate had been changed from 256kb/s to 512kb/s. I found this strange because I had never adjusted that data rate before.

This setting is described as allowing you to limit the outgoing bandwidth for the Voice application. I'm sure that there is a lot more to this application, but the Linksys Guide is very sparse with the available information on this. I will do some research in the near future. At any rate, this seems to be the answer to the puzzle. The outgoing data was limited by the router setting itself.

At any rate, whether it was just the reset alone or the alteration of the Qos Upstream Rate. The phone seems to work fine now. I keep calling friends or my wireless phone and every time this afternoon, so far, I say, "Can you hear me?" and the answer is "Yes".


ISP: Comcast
Setup: Motorola SB5100 to RT31P2 to Local Machines
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PostPosted: Sat Apr 09, 2005 7:39 am    Post subject: Reply with quote Back to top

I would really like for that to be the answer, but I'm afraid it isn't.

I have 768 upstream from Comcast and have the Voice QoS set at 768. As I understand it, the router should take whatever it needs for voice first and leave the rest for anything else.

Since I am reserving 100% of the bandwidth for voice as needed and then continuing to experience the problem, I don't think the Voice QoS setting is the issue.

I don't think its Vonage, I think its Comcast. They have been having network problems the last week or so. My sister-in-law has the Comcast Voip offering and her connection was so bad last night we had to hang up and call back.

Maybe Comcast will get it together soon. I won't be around to know it as I am moving and will be on RoadRunner soon.

Location: Avon, IN
ISP: Bright House - 5M dn/384K up
RT31P2 behind Linksys Cable Modem
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