Have had Vonage for 2 months. It worked OK at first, but over the last 2 weeks, it has become unbearable. I can hear other people clearly, but they have problems hearing me. WAF (wife acceptance factor) is at it's lowest, talking about going back to old phone company.
In an attempt to increase performance, I've moved the linksys router to connect directly to the cable modem (and run the wifi gateway off of the Vonage router). Here is my Voip Speed Test results:
Code:
Download 2,620,696 bps Upload 354,968 bps QOS 93% RTT 57 ms MaxPause 120 ms
I'm using a LINKSYS RT31P2, Firmware Version: 1.28.00. The QOS is enabled and set to 512KB/s upstream (which I think is a bit high considering my Upload speed is 354k). Online with vonage.com, I have the "Bandwidth Saver" set to the highest setting.
What should I set the QOS to? Does "Ingress Rate Limit" do anything? Should I have "Bandwidth Saver" higher or lower? What can I do to make Vonage work better?
[ADMIN EDIT TITLE - TOO VAGUE]
reebok Vonage Forum MVM
Joined: Oct 24, 2004 Posts: 3198
Location: Lakeland, FL
there's a problem somewhere with your upload. not with speed, but perhaps a little lossy. if you check your results to boston at testyourvoip.com I imagine "from you to boston" will look worse than "from boston to you" try throwing the qos at 256 or completely off. some people put it at 80-90% of their real world upload bandwidth. it's measured in kb not kB so just keep that in mind (but yes it's set for higher than your allotted bandwidth)
there's a problem somewhere with your upload. not with speed, but perhaps a little lossy. if you check your results to boston at testyourvoip.com I imagine "from you to boston" will look worse than "from boston to you" try throwing the qos at 256 or completely off. some people put it at 80-90% of their real world upload bandwidth. it's measured in kb not kB so just keep that in mind (but yes it's set for higher than your allotted bandwidth)
Ok I've set it to 256.
Results from that site: MOS me to Boston: 3.4 / 5.0 MOS Boston to me: 4.2 / 5.0
From this post it would seem that everything should be working great. Are you still having the issues?
Have you had Vonage increase your output power level yet?
It's not a problem of volume level. When it's working, people can hear me clearly, when it's not working, it's like a cell phone going under a bridge. My voice cuts in & out.
AspectTec Vonage Forum Master
Joined: Jan 13, 2005 Posts: 244
Location: Columbus, GA
I should have specified that the detailed results are what contain the worthwhile information.
MOS Analysis from You TO Boston MOS analysis chart Media Quality MOS 4.2 / 5.0 (Best with G.711 is 4.4)
Degradation Sources Codec 0.57 68.1% Latency 0.00 0.0% Packet Discards 0.24 28.3% Packet Loss 0.03 3.4% Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 97 ms Packet Discards 1.1% Packet Loss 0.1% Loss Periods Min: 20 ms Avg: 20 ms Max: 80 ms Burst Loss Jitter Min: 0 ms Avg: 3 ms Max: 44 ms Signaling Quality Post-Dial Delay 40 ms Call Setup Time 50 ms Media Delay 161 ms
MOS Analysis FROM Boston To You MOS analysis chart Media Quality MOS 4.3 / 5.0 (Best with G.711 is 4.4)
Degradation Sources Codec 0.58 86.1% Latency 0.00 0.0% Packet Discards 0.09 13.9% Packet Loss 0.00 0.0% Codec G.711 (PCM at 64kbps, 20ms RTP payload, 80kbps IP BW) Round-Trip Latency 97 ms Packet Discards 0.5% Packet Loss 0.0% Loss Periods Min: 20 ms Avg: 20 ms Max: 40 ms Random Loss Jitter Min: 0 ms Avg: 1 ms Max: 40 ms Signaling Quality Post-Pickup Delay 90 ms Call Setup Time 72 ms Media Delay 124 ms
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New Hiervemed New Today 12 Yesterday 26 Total 69945 Who Is On Site Visitors 140 Members 1 Total 141
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special, best Vonage cheap deals, free sign up offers or discounts.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Sign up page.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.60 Seconds and 157 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 12
Yesterday 26
Total 69945
Who Is On Site
Visitors 140
Members 1
Total 141
0.00