Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52

joelmch Posted:
No for me. You can
easily block that
caller ID by the
way.
...

In The Forum:
Vonage
Topic:
anyone getting annoying calls from 3104295382?
On Dec 01, 2013 at 11:26:20

joelmch Posted:
Hi Mamboking, I
was just wondering
about this. Were
you able to
resolve this by
...

In The Forum:
Vonage
Topic:
Uverse with Vonage and Airport extreme base station
On Dec 01, 2013 at 11:25:59


Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
marquisexb
New Forum Member
New Forum Member


Joined: Apr 02, 2005
Posts: 7
Location: NYC, NY

PostPosted: Sat Apr 02, 2005 12:54 pm    Post subject: People have problems hearing me. WAF is getting low Reply with quote Back to top

Have had Vonage for 2 months. It worked OK at first, but over the last 2 weeks, it has become unbearable. I can hear other people clearly, but they have problems hearing me. WAF (wife acceptance factor) is at it's lowest, talking about going back to old phone company.

In an attempt to increase performance, I've moved the linksys router to connect directly to the cable modem (and run the wifi gateway off of the Vonage router). Here is my Voip Speed Test results:

Code:
Download     2,620,696 bps
Upload    354,968 bps
QOS    93%
RTT    57 ms
MaxPause    120 ms


I'm using a LINKSYS RT31P2, Firmware Version: 1.28.00. The QOS is enabled and set to 512KB/s upstream (which I think is a bit high considering my Upload speed is 354k). Online with vonage.com, I have the "Bandwidth Saver" set to the highest setting.

What should I set the QOS to?
Does "Ingress Rate Limit" do anything?
Should I have "Bandwidth Saver" higher or lower?
What can I do to make Vonage work better?

[ADMIN EDIT TITLE - TOO VAGUE]
View user's profile Send private message AIM Address
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Apr 02, 2005 12:59 pm    Post subject: Reply with quote Back to top

there's a problem somewhere with your upload. not with speed, but perhaps a little lossy. if you check your results to boston at testyourvoip.com I imagine "from you to boston" will look worse than "from boston to you"
try throwing the qos at 256 or completely off. some people put it at 80-90% of their real world upload bandwidth. it's measured in kb not kB so just keep that in mind (but yes it's set for higher than your allotted bandwidth)

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
AspectTec
Vonage Forum Master
Vonage Forum Master


Joined: Jan 13, 2005
Posts: 244
Location: Columbus, GA

PostPosted: Sat Apr 02, 2005 1:00 pm    Post subject: Reply with quote Back to top

From this post it would seem that everything should be working great. Are you still having the issues?

Have you had Vonage increase your output power level yet?

_________________
ISP:MEDIACOM (3000/256)
SB5100
Linksys WRT54G (Firmware Version: Talisman/Basic 1.1
Linksys RTP300, Firmware Version: 1.00.55
Download 2,883,752 bps
Upload 245,312 bps
QOS 99%
RTT 58 ms
MaxPause 31 ms
View user's profile Send private message
marquisexb
New Forum Member
New Forum Member


Joined: Apr 02, 2005
Posts: 7
Location: NYC, NY

PostPosted: Sat Apr 02, 2005 1:12 pm    Post subject: Reply with quote Back to top

reebok wrote:
there's a problem somewhere with your upload. not with speed, but perhaps a little lossy. if you check your results to boston at testyourvoip.com I imagine "from you to boston" will look worse than "from boston to you"
try throwing the qos at 256 or completely off. some people put it at 80-90% of their real world upload bandwidth. it's measured in kb not kB so just keep that in mind (but yes it's set for higher than your allotted bandwidth)


Ok I've set it to 256.

Results from that site:
MOS me to Boston: 3.4 / 5.0
MOS Boston to me: 4.2 / 5.0
View user's profile Send private message AIM Address
marquisexb
New Forum Member
New Forum Member


Joined: Apr 02, 2005
Posts: 7
Location: NYC, NY

PostPosted: Sat Apr 02, 2005 1:17 pm    Post subject: Reply with quote Back to top

AspectTec wrote:
From this post it would seem that everything should be working great. Are you still having the issues?

Have you had Vonage increase your output power level yet?


It's not a problem of volume level. When it's working, people can hear me clearly, when it's not working, it's like a cell phone going under a bridge. My voice cuts in & out.
View user's profile Send private message AIM Address
AspectTec
Vonage Forum Master
Vonage Forum Master


Joined: Jan 13, 2005
Posts: 244
Location: Columbus, GA

PostPosted: Sat Apr 02, 2005 1:39 pm    Post subject: Reply with quote Back to top

It might be a good idea to download pingplotter then and start doing some plotting, especially when you are experiencing issues.

It sounds like that might be an ISP issue and pingplotter can help you figure that out.

What type of Cable Modem do you have?

_________________
ISP:MEDIACOM (3000/256)
SB5100
Linksys WRT54G (Firmware Version: Talisman/Basic 1.1
Linksys RTP300, Firmware Version: 1.00.55
Download 2,883,752 bps
Upload 245,312 bps
QOS 99%
RTT 58 ms
MaxPause 31 ms
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat Apr 02, 2005 1:56 pm    Post subject: Reply with quote Back to top

I should have specified that the detailed results are what contain the worthwhile information.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
marquisexb
New Forum Member
New Forum Member


Joined: Apr 02, 2005
Posts: 7
Location: NYC, NY

PostPosted: Sat Apr 02, 2005 2:20 pm    Post subject: Reply with quote Back to top

AspectTec wrote:
It might be a good idea to download pingplotter then and start doing some plotting, especially when you are experiencing issues.

It sounds like that might be an ISP issue and pingplotter can help you figure that out.

What type of Cable Modem do you have?


Toshiba PCX2600
ISP: road runner
View user's profile Send private message AIM Address
marquisexb
New Forum Member
New Forum Member


Joined: Apr 02, 2005
Posts: 7
Location: NYC, NY

PostPosted: Sat Apr 02, 2005 2:39 pm    Post subject: Reply with quote Back to top

reebok wrote:
I should have specified that the detailed results are what contain the worthwhile information.


MOS Analysis from You TO Boston
MOS analysis chart
Media Quality
MOS
4.2 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 68.1%
Latency 0.00 0.0%
Packet Discards 0.24 28.3%
Packet Loss 0.03 3.4%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 97 ms
Packet Discards 1.1%
Packet Loss 0.1%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 80 ms
Burst Loss
Jitter
Min: 0 ms
Avg: 3 ms
Max: 44 ms
Signaling Quality
Post-Dial Delay 40 ms
Call Setup Time 50 ms
Media Delay 161 ms

MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
4.3 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 86.1%
Latency 0.00 0.0%
Packet Discards 0.09 13.9%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 97 ms
Packet Discards 0.5%
Packet Loss 0.0%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter
Min: 0 ms
Avg: 1 ms
Max: 40 ms
Signaling Quality
Post-Pickup Delay 90 ms
Call Setup Time 72 ms
Media Delay 124 ms
View user's profile Send private message AIM Address
marquisexb
New Forum Member
New Forum Member


Joined: Apr 02, 2005
Posts: 7
Location: NYC, NY

PostPosted: Sat Apr 02, 2005 2:41 pm    Post subject: Reply with quote Back to top

AspectTec wrote:
It might be a good idea to download pingplotter then and start doing some plotting, especially when you are experiencing issues.

It sounds like that might be an ISP issue and pingplotter can help you figure that out.

What type of Cable Modem do you have?


I've downloaded pingplotter & have been running it against www.vonage.com. So far so good.
View user's profile Send private message AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New BABPR
New Today 0
Yesterday 7
Total 80784

Who Is On Site
Visitors 92
Members 3
Total 95


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 3.81
Change:   -0.03
Up to 15 Minute Delay

Site Search
 






†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.66 Seconds and 165 Pages In The Last 60 Seconds
The Vonage VoIP Forum