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Joined: Mar 01, 2005
Posts: 8

PostPosted: Fri Apr 01, 2005 1:01 am    Post subject: Outoing Calls are not working Reply with quote Back to top

Hello,

I could not make any outgoing calls including *123 for voicemail, is there a way to check if my port is blocked or not. I did reset my Vonage router still no luck.

I tested incoming call and it seems to work.

I am using comcast cable.

Thanks

[ADMIN EDIT - "PLEASE HELP" DELETED FROM TITLE]
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sheepishlion
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Joined: Mar 11, 2005
Posts: 20
Location: Utah

PostPosted: Fri Apr 01, 2005 1:12 am    Post subject: Reply with quote Back to top

how's your internet connection? I too use Comcast, and tried to make a call tonight, but couldn't make one. I teseted my speed on the Voip test, and was getting between 500K, and 1.5Mbps. I called Comcast, and they were having some problems in my area, Northern Utah.

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dconnor
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PostPosted: Fri Apr 01, 2005 1:24 am    Post subject: Re: Outoing Calls are not working Reply with quote Back to top

ForumUser wrote:
Hello,

I could not make any outgoing calls including *123 for voicemail, is there a way to check if my port is blocked or not. I did reset my Vonage router still no luck.

I tested incoming call and it seems to work.

I am using comcast cable.

Thanks

[ADMIN EDIT - "PLEASE HELP" DELETED FROM TITLE]


Please post your results from here:
http://www.vonage-forum.com/voip-speed-test.html

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Joined: Mar 01, 2005
Posts: 8

PostPosted: Fri Apr 01, 2005 1:26 am    Post subject: Outgoing call is not working Reply with quote Back to top

sheepishlion wrote:
how's your internet connection? I too use Comcast, and tried to make a call tonight, but couldn't make one. I teseted my speed on the Voip test, and was getting between 500K, and 1.5Mbps. I called Comcast, and they were having some problems in my area, Northern Utah.


My internet connection is good
Upload 243Kbps
Download 3.12Mbps
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dconnor
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Joined: Mar 05, 2003
Posts: 2257
Location: The Beach

PostPosted: Fri Apr 01, 2005 1:29 am    Post subject: Re: Outgoing call is not working Reply with quote Back to top

ForumUser wrote:
sheepishlion wrote:
how's your internet connection? I too use Comcast, and tried to make a call tonight, but couldn't make one. I teseted my speed on the Voip test, and was getting between 500K, and 1.5Mbps. I called Comcast, and they were having some problems in my area, Northern Utah.


My internet connection is good
Upload 243Kbps
Download 3.12Mbps


Please post the full test results.

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PostPosted: Fri Apr 01, 2005 1:31 am    Post subject: Re: Outgoing call is not working Reply with quote Back to top

dconnor wrote:
ForumUser wrote:
sheepishlion wrote:
how's your internet connection? I too use Comcast, and tried to make a call tonight, but couldn't make one. I teseted my speed on the Voip test, and was getting between 500K, and 1.5Mbps. I called Comcast, and they were having some problems in my area, Northern Utah.


My internet connection is good
Upload 243Kbps
Download 3.12Mbps


Please post the full test results.


I hope you meant the following -
Download 3,128,456 bps
Upload 243,688 bps
QOS 94%
RTT 87 ms
MaxPause 32 ms

Please let me know if there is more data that I can provide.
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dconnor
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PostPosted: Fri Apr 01, 2005 1:34 am    Post subject: Reply with quote Back to top

Have you rebooted everything?

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PostPosted: Fri Apr 01, 2005 1:36 am    Post subject: Reply with quote Back to top

dconnor wrote:
Have you rebooted everything?


I unplugged the power and waited for 5 minutes. I also did reset, both didn't help.

Could you clarify what you mean by everything?
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dconnor
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PostPosted: Fri Apr 01, 2005 1:40 am    Post subject: Reply with quote Back to top

ForumUser wrote:
dconnor wrote:
Have you rebooted everything?


I unplugged the power and waited for 5 minutes. I also did reset, both didn't help.

Could you clarify what you mean by everything?


Not knowing you configuration, I say everything. Modem, router, hubs, computers..., everything. Reboot everything but the refrig.

Talk to you in 15. Smile

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PostPosted: Fri Apr 01, 2005 2:14 am    Post subject: Reply with quote Back to top

dconnor wrote:
ForumUser wrote:
dconnor wrote:
Have you rebooted everything?


I unplugged the power and waited for 5 minutes. I also did reset, both didn't help.

Could you clarify what you mean by everything?


Not knowing you configuration, I say everything. Modem, router, hubs, computers..., everything. Reboot everything but the refrig.

Talk to you in 15. Smile


Oh...I just have a router on my home network with phone connected to it. I rebooted this and nothing happens, is there a way to reach Vonage customer service. I have been trying the customer service number which is no more than a long hold periods of 30 minutes or so.
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