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WaylandDad
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Joined: Jan 29, 2005
Posts: 10

PostPosted: Sat Apr 02, 2005 10:17 am    Post subject: Reply with quote Back to top

The phone company was Comcast. I still have my broadband and cable through them.

I hadn't been able to reply because yesterday my cable was out! I would think they're just messing with me, but they said it was an area outage.

There's actually an old NID near where the removed one was. Different color coding but I should be able to figure it out. Pouring out today, so I guess it'll wait.
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ohknats
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Joined: Mar 14, 2005
Posts: 14

PostPosted: Sat Apr 02, 2005 10:22 am    Post subject: Reply with quote Back to top

I could write a 42,000 page manifesto if i documented all of the problems i had when i was with Comcast.
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NHTracker
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Joined: Mar 23, 2005
Posts: 134

PostPosted: Sat Apr 02, 2005 12:52 pm    Post subject: Reply with quote Back to top

WaylandDad wrote:
The phone company was Comcast. I still have my broadband and cable through them.

I hadn't been able to reply because yesterday my cable was out! I would think they're just messing with me, but they said it was an area outage.

There's actually an old NID near where the removed one was. Different color coding but I should be able to figure it out. Pouring out today, so I guess it'll wait.


I also had Comcast in Everett, MA. When I got rid of their phone service, but kept cable/internet, they also came and took the NID. The house next door burned last fall (Not entirely) and the family was displaced. As soon as they disconnected their cable/phone service, Comcast swooped down and took theirs also. So I guess it's a fairly standard practice for them. It would have been nice though if they could have been more professional when disconnecting your NID. In my case, they cut the wires clean.
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WaylandDad
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Joined: Jan 29, 2005
Posts: 10

PostPosted: Sat Apr 02, 2005 7:20 pm    Post subject: Reply with quote Back to top

NHTracker wrote:
So I guess it's a fairly standard practice for them. It would have been nice though if they could have been more professional when disconnecting your NID. In my case, they cut the wires clean.


It's a fairly clean cut. If it's standard practice then I don't want to bash them. I'll hook it up so that I don't get interference from it not being grounded.

I take it you don't have your Vonage hooked into your house wiring? If you do, did it hurt your service when they cut the wires?
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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Sat Apr 02, 2005 7:59 pm    Post subject: Reply with quote Back to top

NHTracker wrote:

I also had Comcast in Everett, MA. When I got rid of their phone service, but kept cable/internet, they also came and took the NID. The house next door burned last fall (Not entirely) and the family was displaced. As soon as they disconnected their cable/phone service, Comcast swooped down and took theirs also. So I guess it's a fairly standard practice for them. It would have been nice though if they could have been more professional when disconnecting your NID. In my case, they cut the wires clean.


The box on the side of your house was not a NID. With Comcast phone, that little box they took off your house has some pretty sophisticated electronics in it. It supports multiple cards for additional lines or other types of service. The box is powered by the power injected onto the coax cable Be careful however as they don't always remember to put a DC choke back on the feed to your house and you can end up with power feeding into your cable modem, tv's, etc.

Normally, Comcast will run a wire from their box over to the real NID on your house.

In any case, for the investment in those boxes, I can understand why they swoop down and remove them.

_________________
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mbhn5204
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Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Sun Apr 03, 2005 12:56 am    Post subject: Reply with quote Back to top

After all it belonged to them. You must have had their digital telephone service. They are not like your usual telephone company. In fact they're not a telephone company at all. The box is where they hook the cable and some electronics up to your PSTN telephone wiring. They had every right to retrieve it from a non-paying customer.

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Setup: Motorola SB5100 to RT31P2 to Local Machines
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OoTLink
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Joined: Feb 14, 2005
Posts: 68

PostPosted: Sun Apr 03, 2005 1:47 am    Post subject: Reply with quote Back to top

In that case, it's not such a big deal, I thought they were actually pulling the real NIDs...
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ToddlerTN
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Joined: Feb 12, 2005
Posts: 482
Location: Nashville, TN

PostPosted: Sun Apr 03, 2005 2:05 am    Post subject: Reply with quote Back to top

WaylandDad wrote:
The phone company was Comcast.

There's actually an old NID near where the removed one was. Different color coding but I should be able to figure it out.

Well now that explains it all, including the fried Vonage router.

Details, details....

_________________
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Vonage customer since 01/05
RT31P2 running behind WRT54G w/Sveasoft Alchemy-V1.0 v3.37.6.8sv
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KDWycha
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Joined: Jan 19, 2005
Posts: 605
Location: Tampa, Florida USA (813)

PostPosted: Sun Apr 03, 2005 6:45 am    Post subject: Reply with quote Back to top

You can buy an outside box at radio shack for 10.00 if you want to. Here is a link to radioshack.com that shows the outside block which im sure you can buy at your local store.

http://www.radioshack.com/product.asp?catalog%5Fname=CTLG&category%5Fname=CTLG%5F008%5F008%5F001%5F005&product%5Fid=279%2D430
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