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BlackHawk
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PostPosted: Thu Mar 31, 2005 7:17 pm    Post subject: Name appears on caller ID Reply with quote Back to top

i'm using t-mobile and wondering is there a way to set our own name instead of UNKNOWN NAME shown on CALLER ID?

we have to call our service or what, guys?/

please help

thank you

[ADMIN EDIT - TITLE - "PLEASE HELP" IS TOO VAGUE]
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scerruti
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PostPosted: Thu Mar 31, 2005 8:12 pm    Post subject: Reply with quote Back to top

This was also brought up in the feature request forum. There is currently no way to override incoming caller-id information with Vonage.

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Rot8
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PostPosted: Thu Mar 31, 2005 8:14 pm    Post subject: Reply with quote Back to top

I have T-mobile, and my information shows up on my caller id, maybe its on tmobiles end and not Vonage
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scerruti
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PostPosted: Thu Mar 31, 2005 8:35 pm    Post subject: Reply with quote Back to top

Our t-mobile numbers show up as "wireless caller".

Yes, the phone company that gives you your number is responsible for setting the caller id name in a database that is then accessible to other phone companies. Wireless numbers are just beginning to show up.

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BlackHawk
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PostPosted: Thu Mar 31, 2005 11:26 pm    Post subject: Reply with quote Back to top

do they charge for it?
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scerruti
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PostPosted: Thu Mar 31, 2005 11:38 pm    Post subject: Reply with quote Back to top

I am not certain what you are asking.

Customer names and numbers are considered a resource and I understand that a company can generate revenue by placing numbers in the database. I am not certain how much carriers have to pay to do caller ID lookups, typically you access one database, most of the database companies have reciprocal agreements so that most data is available via any service.

Only recently have wireless companies started listing numbers. In the past wireless users did not want to have their numbers listed. Two things have changed that, the ability to put your wireless number on the do not call list and the growing number of people with only on a mobile phone. Eventually Vonage will gain access to these mobile listings.

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tysonfamnc
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PostPosted: Fri Apr 01, 2005 3:15 am    Post subject: Re: Name appears on caller ID Reply with quote Back to top

BlackHawk wrote:
i'm using t-mobile and wondering is there a way to set our own name instead of UNKNOWN NAME shown on CALLER ID?

we have to call our service or what, guys?/

please help

thank you

[ADMIN EDIT - TITLE - "PLEASE HELP" IS TOO VAGUE]


I added my Vonage number to my Tmobile phone address book that way when a call from my house direct dialed to my cell shows up it shows my name.

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tysonfamnc
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PostPosted: Fri Apr 01, 2005 3:19 am    Post subject: Reply with quote Back to top

scerruti wrote:
Our t-mobile numbers show up as "wireless caller".

Yes, the phone company that gives you your number is responsible for setting the caller id name in a database that is then accessible to other phone companies. Wireless numbers are just beginning to show up.


My Tmobile shows the name and number. We been with them since Sept 2004
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EnJaNir
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PostPosted: Fri Apr 01, 2005 12:57 pm    Post subject: Reply with quote Back to top

I think it is different with each carrier
When I call my number from my cell (Sprint PCS) I see my name, now I pay for my parents phones (sharing my plan) so when they call it shows my name also, whatcha gonna do

Now when I have incoming calls from cingular/former at&t wireless my cid shows Cell Phone

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Last edited by EnJaNir on Sat Apr 02, 2005 4:42 pm; edited 1 time in total
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tysonfamnc
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PostPosted: Fri Apr 01, 2005 7:44 pm    Post subject: Reply with quote Back to top

I think single plans and prepaid show wireless caller, famiy plans show the name and number

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