Inside wiring worked, now it doesn't

Posts: 16 · Vonage Forum Associate Joined: Mar 31, 2005 Posts: 16

Thanks in advance for any help. Last Thursday I followed the instructions for disconnecting my outside phone line. I then hooked up my router to the phone jack and I had phones throughout the house. Worked great until Sunday. Now I can't get a dial tone on my inside wiring. The phone works fine when it's plugged into the router. I've checked it with another jack, i've unplugged all the phones, I've checked the phone co. box again, tried different wires, phones just about everything I can think of. We did not have a storm so I don't think any wires got fried.

Any Ideas?

thanks again.

Jeff

Posts: 2 · Posted: Thu Mar 31, 2005 1:33 pm Post subject:

I would re-hook the outside lines - I never disconnected my lines and just plug the phone into an open wall jack. All my phone jacks work perfectly.

Posts: 230 · Posted: Thu Mar 31, 2005 1:56 pm Post subject:

Quote:

I would re-hook the outside lines - I never disconnected my lines and just plug the phone into an open wall jack. All my phone jacks work perfectly.

Do not plug in the lines to the outside again. You can damage the Vonage ATA if the line is still active.

Posts: 16 · Vonage Forum Associate Joined: Mar 31, 2005 Posts: 16

Thanks. I won't plug the telco back in. It is very perplexing though. Why did this work for 3 days, then all of the sudden stop.

Jeff
ISP: roadrunner

Posts: 482 · Posted: Thu Mar 31, 2005 4:50 pm Post subject:

If you still have active POTS service, I actually would try hooking up your outside wires again just to see if POTS still works throughout the house. Obviously don't do that with Vonage still connected, though.

Posts: 244 · Posted: Thu Mar 31, 2005 4:52 pm Post subject:

Plug it back into the house wiring and come back to your router and tell me what the status page says for line 1.

It if says anything but Idle you either have an offhook phone or a wiring fault.

Check very close.

Posts: 16 · Vonage Forum Associate Joined: Mar 31, 2005 Posts: 16

Thanks. I tried it and the status changes to invalid when plugged into the house wiring. Plug it back into the router and I get idle. Any way to tell if it is faulty wiring or off hook? I don't have any phones plugged into the house wiring so I don't see how any could be off hook.

Jeff

Posts: 244 · Posted: Fri Apr 01, 2005 7:42 am Post subject:

You have an open line Jeff or an offhook phone. If you cant check it have someone that knows how do it for you.

When I take a phone off the hook in my house mine changes to invalid to.

Posts: 16 · Vonage Forum Associate Joined: Mar 31, 2005 Posts: 16

Thanks. Now that I know what it is at least I can try to track it down.

Jeff