Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Robenpax Posted:
см
86;ле&
#1085;сl
2;ая
...

In The Forum:
Vonage
Topic:
книги &
On Apr 19, 2014 at 08:43:36

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52


Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents

Syndication

Vonage Customer Reviews
Appreciation
Appreciation



Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



international connection
international connection



VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!



Should have signed up sooner!!!!
Should have signed up sooner!!!!




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
kurosh
New Forum Member
New Forum Member


Joined: Mar 30, 2005
Posts: 8

PostPosted: Wed Mar 30, 2005 8:32 pm    Post subject: when i use the phone, my internet dies Reply with quote Back to top

This is driving me nuts. Please, for the love of god. Someone help me. I have lost 3 nights of sleep over this. Vonage's technical support is completely hopeless.

I have the following setup
Cable modem --> Netgear wireless router --> Linksys RT31P2.

everything works fine. My wireless internet (through netgear) works and my phone works. But as soon as I pick up my phone, my internet dies.
I have tried everything. I have tried switching to the following
cable modem --> RT31P2 --> netgear router

I have tried putting the RT31P2 to 192.168.0.5 and disabling DHCP.

whatever you can think of, I have tried.
I ping google.com and as soon as i pick up the phone, the ping dies.

Comeon, someone else out there must have this setup.
Since RT31P2 does NOT have wireless capability, I am forced to use my netgear router for this. I tried having both routers on DHCP, i tried switching RT31P2's DHCP off, nothing works. As soon as i pick up the damn phone, my internet dies. When i hang up the phone, my internet comes back on.

PLEASE SOMEONE HELP!!!!!
you can reply to me at kurosh@peachymedia.com

thanks in advance
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Mar 30, 2005 8:35 pm    Post subject: Reply with quote Back to top

can you set it up cable - rt31p2 - netgear?
does the phone work?

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
GrandAmGuru
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 25, 2005
Posts: 14
Location: Chicago Suburb

PostPosted: Wed Mar 30, 2005 8:43 pm    Post subject: Reply with quote Back to top

is it a cordless phone? If it is, if it's a 2.4GHz cordless phone, there's your problem. Your 802.11 B or G wireless router broadcasts on the same frequency. I have the same problem with my 2.4GHz phone here at home. When my wife picks up the cordless phone and makes a call, it drops my wireless connection on my laptops. I've tried moving my WAP and that seemed to help a little, but I haven't come up with anything else for a fix other than replacing my 2.4GHz cordless phones with 5.8GHz.

_________________
Thanks,
Jeremy
----------Stats:----------
Vonage User Since: March 25,2005
ISP: 4mbps Comcast (Chicago)
Modem: Motorola SB5120 SURFboard
Vonage Hardware: Linksys RT31P2
Router: Linksys WRT54G
Network: 3 wireless laptops; 2 wired PC's
View user's profile Send private message Visit poster's website AIM Address
kurosh
New Forum Member
New Forum Member


Joined: Mar 30, 2005
Posts: 8

PostPosted: Wed Mar 30, 2005 8:48 pm    Post subject: Reply with quote Back to top

reebok wrote:
can you set it up cable - rt31p2 - netgear?
does the phone work?



Yes. I tried that as well. that doesnt work either.
as soon as i pick up my phone, my internet dies.
View user's profile Send private message
kurosh
New Forum Member
New Forum Member


Joined: Mar 30, 2005
Posts: 8

PostPosted: Wed Mar 30, 2005 8:54 pm    Post subject: Reply with quote Back to top

GrandAmGuru wrote:
is it a cordless phone? If it is, if it's a 2.4GHz cordless phone, there's your problem. Your 802.11 B or G wireless router broadcasts on the same frequency. I have the same problem with my 2.4GHz phone here at home. When my wife picks up the cordless phone and makes a call, it drops my wireless connection on my laptops. I've tried moving my WAP and that seemed to help a little, but I haven't come up with anything else for a fix other than replacing my 2.4GHz cordless phones with 5.8GHz.


Well fine. I plugged in my computer into my netgear router (so that I am not using the wireless setting), once again, as soon as I pick up my phone, my internet dies.
this is a load issue I think. Do i need to have anything in particular setup on Vonage adapter??

comeon...someone out there must be using wireless internet and Vonage at the same time. pleaseee help
View user's profile Send private message
kurosh
New Forum Member
New Forum Member


Joined: Mar 30, 2005
Posts: 8

PostPosted: Wed Mar 30, 2005 8:57 pm    Post subject: Reply with quote Back to top

GrandAmGuru wrote:
is it a cordless phone? If it is, if it's a 2.4GHz cordless phone, there's your problem. Your 802.11 B or G wireless router broadcasts on the same frequency. I have the same problem with my 2.4GHz phone here at home. When my wife picks up the cordless phone and makes a call, it drops my wireless connection on my laptops. I've tried moving my WAP and that seemed to help a little, but I haven't come up with anything else for a fix other than replacing my 2.4GHz cordless phones with 5.8GHz.


Actually, NO. this is not an issue. I have used this cordless phone with my wireless internet in the past (with a regular land phone line).
the cordless phone has never interfered with my regular wireless internet in the past.
It only kills my internet now that I am using Vonage.

I am very close to sending everything back to Vonage.
Does anyone know if I will be responsible for any of the charges if I cancel my account? i have had Vonage only for 4 days and nothing has every worked. Would i be responsible for any of the charges if I cancel them within a week? This damn thing has never worked. i have ended up paying twice the price of a regular land line in cell phone bills being kept on hold with their tech support.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Mar 30, 2005 8:57 pm    Post subject: Reply with quote Back to top

a lot of people are, including me. the rt31p2 first in line is a better way to set it up, with the qos.
but anyway, does the phone work or no? I assume not but just want to be clear.
using the rt31p2 only (take the netgear totally out) and plugging your computer into it, does it work?

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Mar 30, 2005 9:00 pm    Post subject: Reply with quote Back to top

you have a 14 day trial period which begins when you order.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
kurosh
New Forum Member
New Forum Member


Joined: Mar 30, 2005
Posts: 8

PostPosted: Wed Mar 30, 2005 9:05 pm    Post subject: Reply with quote Back to top

reebok wrote:
a lot of people are, including me. the rt31p2 first in line is a better way to set it up, with the qos.
but anyway, does the phone work or no? I assume not but just want to be clear.
using the rt31p2 only (take the netgear totally out) and plugging your computer into it, does it work?


NO!!! You misunderstand me.
EVERYTHING WORKS!!! the phone works fine. My internet works fine.
they just do NOT work simultaneously.

As soon as i pick up the phone to make a call. the internet dies.
I have tried putting the RT31P2 in front of the netgear. It is pointless. The exact same thing occurs.

please tell me what this QOS is and how do i set it up? I have not done anything to the rt31p2 setup. could you kindly elaborate on this qos thing? maybe this is my problem.

thank you
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Mar 30, 2005 9:07 pm    Post subject: Reply with quote Back to top

calm down for one thing. I don't misunderstand you, I assumed the phone worked, but the fact is, if you internet truly died, your phone would not work. so I wanted to be sure I knew what you meant.
try it with the rt31p2 alone and see if it works. cable - rt31p2 - computer.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New DMondalmi
New Today 0
Yesterday 8
Total 80808

Who Is On Site
Visitors 133
Members 2
Total 135


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.02
Change:   +0.17
Up to 15 Minute Delay

Site Search
 






†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.65 Seconds and 128 Pages In The Last 60 Seconds
The Vonage VoIP Forum