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Bill18164 Posted:
For years when I
accessed my mail
box the response I
heard was “please
enter your
...

In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
Hi guys,  I
plan to install a
new in-house PBX,
but I'm not secure
in my knowledge,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
I've only just
signed up for
Vonage service a
couple of days ago
and set up the kit
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40

harshal45 Posted:
Hello, I have a
105Mbps Comcast
connection. When I
make a wired
connection to
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 17, 2014 at 10:46:09

johnnyc14 Posted:
The issue you are
having is related
to your Direct TV
set-top box. From
time to time,
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 10, 2014 at 10:30:44


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kurosh
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Joined: Mar 30, 2005
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PostPosted: Wed Mar 30, 2005 8:32 pm    Post subject: when i use the phone, my internet dies Reply with quote Back to top

This is driving me nuts. Please, for the love of god. Someone help me. I have lost 3 nights of sleep over this. Vonage's technical support is completely hopeless.

I have the following setup
Cable modem --> Netgear wireless router --> Linksys RT31P2.

everything works fine. My wireless internet (through netgear) works and my phone works. But as soon as I pick up my phone, my internet dies.
I have tried everything. I have tried switching to the following
cable modem --> RT31P2 --> netgear router

I have tried putting the RT31P2 to 192.168.0.5 and disabling DHCP.

whatever you can think of, I have tried.
I ping google.com and as soon as i pick up the phone, the ping dies.

Comeon, someone else out there must have this setup.
Since RT31P2 does NOT have wireless capability, I am forced to use my netgear router for this. I tried having both routers on DHCP, i tried switching RT31P2's DHCP off, nothing works. As soon as i pick up the damn phone, my internet dies. When i hang up the phone, my internet comes back on.

PLEASE SOMEONE HELP!!!!!
you can reply to me at kurosh@peachymedia.com

thanks in advance
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reebok
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Posts: 3198
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PostPosted: Wed Mar 30, 2005 8:35 pm    Post subject: Reply with quote Back to top

can you set it up cable - rt31p2 - netgear?
does the phone work?

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GrandAmGuru
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Joined: Mar 25, 2005
Posts: 14
Location: Chicago Suburb

PostPosted: Wed Mar 30, 2005 8:43 pm    Post subject: Reply with quote Back to top

is it a cordless phone? If it is, if it's a 2.4GHz cordless phone, there's your problem. Your 802.11 B or G wireless router broadcasts on the same frequency. I have the same problem with my 2.4GHz phone here at home. When my wife picks up the cordless phone and makes a call, it drops my wireless connection on my laptops. I've tried moving my WAP and that seemed to help a little, but I haven't come up with anything else for a fix other than replacing my 2.4GHz cordless phones with 5.8GHz.

_________________
Thanks,
Jeremy
----------Stats:----------
Vonage User Since: March 25,2005
ISP: 4mbps Comcast (Chicago)
Modem: Motorola SB5120 SURFboard
Vonage Hardware: Linksys RT31P2
Router: Linksys WRT54G
Network: 3 wireless laptops; 2 wired PC's
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kurosh
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PostPosted: Wed Mar 30, 2005 8:48 pm    Post subject: Reply with quote Back to top

reebok wrote:
can you set it up cable - rt31p2 - netgear?
does the phone work?



Yes. I tried that as well. that doesnt work either.
as soon as i pick up my phone, my internet dies.
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kurosh
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PostPosted: Wed Mar 30, 2005 8:54 pm    Post subject: Reply with quote Back to top

GrandAmGuru wrote:
is it a cordless phone? If it is, if it's a 2.4GHz cordless phone, there's your problem. Your 802.11 B or G wireless router broadcasts on the same frequency. I have the same problem with my 2.4GHz phone here at home. When my wife picks up the cordless phone and makes a call, it drops my wireless connection on my laptops. I've tried moving my WAP and that seemed to help a little, but I haven't come up with anything else for a fix other than replacing my 2.4GHz cordless phones with 5.8GHz.


Well fine. I plugged in my computer into my netgear router (so that I am not using the wireless setting), once again, as soon as I pick up my phone, my internet dies.
this is a load issue I think. Do i need to have anything in particular setup on Vonage adapter??

comeon...someone out there must be using wireless internet and Vonage at the same time. pleaseee help
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kurosh
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PostPosted: Wed Mar 30, 2005 8:57 pm    Post subject: Reply with quote Back to top

GrandAmGuru wrote:
is it a cordless phone? If it is, if it's a 2.4GHz cordless phone, there's your problem. Your 802.11 B or G wireless router broadcasts on the same frequency. I have the same problem with my 2.4GHz phone here at home. When my wife picks up the cordless phone and makes a call, it drops my wireless connection on my laptops. I've tried moving my WAP and that seemed to help a little, but I haven't come up with anything else for a fix other than replacing my 2.4GHz cordless phones with 5.8GHz.


Actually, NO. this is not an issue. I have used this cordless phone with my wireless internet in the past (with a regular land phone line).
the cordless phone has never interfered with my regular wireless internet in the past.
It only kills my internet now that I am using Vonage.

I am very close to sending everything back to Vonage.
Does anyone know if I will be responsible for any of the charges if I cancel my account? i have had Vonage only for 4 days and nothing has every worked. Would i be responsible for any of the charges if I cancel them within a week? This damn thing has never worked. i have ended up paying twice the price of a regular land line in cell phone bills being kept on hold with their tech support.
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reebok
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Joined: Oct 24, 2004
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PostPosted: Wed Mar 30, 2005 8:57 pm    Post subject: Reply with quote Back to top

a lot of people are, including me. the rt31p2 first in line is a better way to set it up, with the qos.
but anyway, does the phone work or no? I assume not but just want to be clear.
using the rt31p2 only (take the netgear totally out) and plugging your computer into it, does it work?

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reebok
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Location: Lakeland, FL

PostPosted: Wed Mar 30, 2005 9:00 pm    Post subject: Reply with quote Back to top

you have a 14 day trial period which begins when you order.

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kurosh
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PostPosted: Wed Mar 30, 2005 9:05 pm    Post subject: Reply with quote Back to top

reebok wrote:
a lot of people are, including me. the rt31p2 first in line is a better way to set it up, with the qos.
but anyway, does the phone work or no? I assume not but just want to be clear.
using the rt31p2 only (take the netgear totally out) and plugging your computer into it, does it work?


NO!!! You misunderstand me.
EVERYTHING WORKS!!! the phone works fine. My internet works fine.
they just do NOT work simultaneously.

As soon as i pick up the phone to make a call. the internet dies.
I have tried putting the RT31P2 in front of the netgear. It is pointless. The exact same thing occurs.

please tell me what this QOS is and how do i set it up? I have not done anything to the rt31p2 setup. could you kindly elaborate on this qos thing? maybe this is my problem.

thank you
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed Mar 30, 2005 9:07 pm    Post subject: Reply with quote Back to top

calm down for one thing. I don't misunderstand you, I assumed the phone worked, but the fact is, if you internet truly died, your phone would not work. so I wanted to be sure I knew what you meant.
try it with the rt31p2 alone and see if it works. cable - rt31p2 - computer.

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