Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sodrilus Posted:
viagra 5mg dosage
location viagra
online viagra

In The Forum:
Vonage UK
Not working discount twopenny tablets
On Apr 20, 2014 at 16:06:49

chinchvan Posted:
Natural gas poses
amazing some
problems and is
mainly shipped

In The Forum:
Vonage UK
Natural gas poses amazing
On Apr 20, 2014 at 16:00:10

Sezrimox Posted:
generic levitra
levitra 20 mg 4

In The Forum:
Line generic-levitra no rules
On Apr 20, 2014 at 13:31:01

jlilest Posted:
Vonage: US
numbers iPhone:
carrier I am
having trouble

In The Forum:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe

In The Forum:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT

In The Forum:
Vonage UK
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable

In The Forum:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the

In The Forum:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion

In The Forum:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any

In The Forum:
Call Billing Question
On Dec 01, 2013 at 11:28:00

Vonage VoIP Forums

Vonage In The News
Vonage Extends Home Phone Use and Savings Beyond the Front Door

Vonage Granted Another Three Patents


Vonage Customer Reviews

Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

international connection
international connection

VDV21-VD adapter and Vonage service - a winner!
VDV21-VD adapter and Vonage service - a winner!

Should have signed up sooner!!!!
Should have signed up sooner!!!!

Vonage Reviews

Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Forum Suggestions - Comments
Author Message
Vonage Forum Evangelist
Vonage Forum Evangelist

Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Tue Mar 29, 2005 2:54 pm    Post subject: A Feature Operation Section Reply with quote Back to top

Let's face it, the Vonage Help Knowledge Base, the Learning Center, and the User Guide oftentimes fail to provide complete information on a features functionality. There are gaps in the provided instructions that often confuse the user. Also, a detailed description of how the feature will operate in the proper or expected manner. A method for us to bring these shortcomings under one roof rather than spread them across several different forum headings would be extremely helpful, in my opinion.

Here is an example from a thread that appeared over the March 25th weekend. The user forwarded his Vonage phone to his wireless phone. He set it up for simultaneous ringing. He assumed that his wife would be able to use the Vonage phone and he would be able to use the wireless. I do not know where he got such an idea, but nowhere in the Vonage user guides is it an impropriety. Obviously, things did not go as planned. His wife could not make any phone calls nor receive any. However, the phone did ring. The gentleman tried to call his wife at home using the wireless phone. He was surprized to find that his calls to home were transferred to his wireless Voicemail rather than calling home. He reasoned that there must be a bug in the Call Forwarding software.

I personally find it curious that there is demonstrated a marked propensity toward Vonage users, that post in this forum, to immediately blame Vonage, the equipment, or customer service instantly upon discovery of something amiss. One should do a little troubleshooting and reading before you jump to conclusions, I believe. I would hope a Forum section dedicated to malfunctioning features might help those having difficulty with them. It is unfair of me to single out Vonage users. I believe that this conduct is categorically an individual shortcoming. In other words, we all do it.

When a user sets up Call Forwarding to say, a wireless phone. All functionality is basically removed from the forwarding (home) phone with the exception of the ringer. You can set it to ring for a few seconds and then transfer the call to the forwarded (wireless) phone, or you can set it to ring simultaneously with the forwarded phone. There is little purpose to this, in my opinion, except to remind you, perhaps, that you forgot to reset Call Forwarding when you came home. I have often picked up the phone to find no one there several times before I realized that Call Forwarding is still on.

You can not receive a call when Call Forwarding is on and neither can you call out. That control has been given over to our wireless phone. Only the wireless phone can receive phone calls and only the wireless phone can call out. If you happen to call your home phone it will be forwarded back to you. The wireless phone company will switch the incoming phone call to its respective Voicemail because the phone line is busy. You're calling home on it and you suddenly find yourself talking to your own Voicemail.

The solution to this gentlemans dilemma is simple. First of all, we know his wife is home. Call Forward is not enabled. When a call comes in at home the wife answers it. If the call is for the husband she needs only dial the Call Transfer function, #90 (or #91 to announce the call) and the 11 digit number displayed on the caller ID, or ask for the number. She hangs up the phone. Now the wife has full use of a telephone, the husband can call home, and the wife forwards his calls to him. I wish that I would have thought of this when I was reading through his weekend posting.

This is one solution to dealing with trouble in the Vonage features area. To compartmentalize problems and solutions so that they are not scattered throughout the forum. There are many 911 questions, Voicemail is popular, Call Waiting, Caller ID, Call Transfer, and 3 Way Dialing are seen again and again on the Vonage-Forum as problems when they are merely misunderstandings on how the features function or won't function. All are the result of a lack of instruction in the Vonage Help file. I believe that we can do better.


ISP: Comcast
Setup: Motorola SB5100 to RT31P2 to Local Machines
View user's profile Send private message Send e-mail
New Forum Member
New Forum Member

Joined: Apr 28, 2005
Posts: 2

PostPosted: Thu Apr 28, 2005 11:13 am    Post subject: tsk tsk Reply with quote Back to top

The REASON i have seen so many posts concerning this call forwarding issue is because on land lines with just about EVERY phone company if you call forward that phone to another number, you can still DIAL OUT on that phone. People expect that if you call it 'call forwarding' like the other telco's call it, that it should work the same. It's human nature. Vonage is a big company wanting to play with the big boys. It IS their fault for not explaining it correctly. If they want to stay in the phone business they should cater to their customers and help them with the new Voip technology...
View user's profile Send private message
Vonage Forum Master
Vonage Forum Master

Joined: Mar 16, 2005
Posts: 249
Location: Bend, Oregon

PostPosted: Sat May 28, 2005 1:16 pm    Post subject: Re: tsk tsk Reply with quote Back to top

voiptrader wrote:
The REASON i have seen so many posts concerning this call forwarding issue is because on land lines with just about EVERY phone company if you call forward that phone to another number, you can still DIAL OUT on that phone. People expect that if you call it 'call forwarding' like the other telco's call it, that it should work the same. It's human nature. ..

I have "Simul Ring" set up on my Vonage phone, but not call forwarding to ring both my cell phone and my Vonage phone. I can answer Vonage calls on either phone. The cell phone still makes cell phone calls out and the Vonage phone still calls out on Vonage.

That seems to work for me.

N 43.96674 / W. 121.35427
ISP: Bend Broadband cable connection
Modem: Motorola Surfboard SB5101
Tel. Cachinkus: Linksys v-portal
Who the heck is the Old Snipe? Http:// knows
View user's profile Send private message Send e-mail Visit poster's website
Vonage Forum Evangelist
Vonage Forum Evangelist

Joined: Feb 02, 2005
Posts: 318
Location: Orlando, FL

PostPosted: Mon Jun 20, 2005 8:15 pm    Post subject: Reply with quote Back to top

Another frequently asked question: What is this stutter dialtone? It seems so simple to me, it's how all my previous voicemail systems have worked, but most people just don't seem to know what the stuttered dialtone means for some reason...

Josh Hope
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

All times are GMT - 5 Hours

Vonage Service Plans

Vonage VoIP Members
Members List Members
New Sodrilus
New Today 5
Yesterday 2
Total 80816

Who Is On Site
Visitors 87
Members 3
Total 90

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.02
Change:   +0.17
Up to 15 Minute Delay

Site Search

†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 207 Pages In The Last 60 Seconds
The Vonage VoIP Forum