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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
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Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
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Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
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In The Forum:
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Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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thegooch49
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Joined: Mar 23, 2005
Posts: 7

PostPosted: Tue Mar 29, 2005 2:25 pm    Post subject: Huge swing in QoS from day -> night Reply with quote Back to top

Hi gang, I'm a recent subscriber. I have noticed at night, that I am getting pauses in my phone calls using Vonage. I'll be talking, and for about 2 seconds I can't hear or be heard. It happens every minute or so.

After looking here for solutions, I ran the QoS test. At about 7PM last night, my QoS was 31%. I tried hooking my laptop directly to the cable modem, and got roughly the same result (about 34%). This would deduce that it's not a problem with lines in my house, or the router configuration (Linksys adapter is connected to a D-Link DI-614+, on it's DMZ).

I tried the QoS test again this morning (8:30AM), and my score jumped to 91%! My upload download speed was fractionally higher, but not significant. I understand the test taked many other factors in mind as well.

Have anyone else seen this? I'm on Comcast broadband, and download at about 3Mbps. Has anyone had any luck complaining to their provider about this? I'm thinking it would be pretty difficult, since my upload/download is 'as advertised' by the ISP.

Thanks for the help.

_________________
ISP: Comcast (RCA modem)
QoS: 31 - 90%
Adapter: RT31P2
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jadinsf
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Vonage Forum Associate


Joined: Mar 10, 2005
Posts: 17

PostPosted: Tue Mar 29, 2005 4:44 pm    Post subject: Reply with quote Back to top

Hmm..since this is specific to times of day it would lead me to believe that perhaps Comcast is having congestion problems along the route from your location to Vonage. Perpahs something in your neighborhood is overloaded on the Comcast network.

This would explain why things get bad a night when you would expect high usage and better in the morning when usage would be muss less. You can try a tracert or use ping plotter to see exactly where along the path the slowdown is happening.
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