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snake
New Forum Member


Joined: Mar 03, 2005
Posts: 9
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Does Vonage have a black list of phone numbers which trigger an account to become suspended or terminated? |
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dconnor
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach
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I have never heard of a "Vonage Black List".
Could you describe your problem? |
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day. |
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snake
New Forum Member


Joined: Mar 03, 2005
Posts: 9
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Yes, me and my friends decided to use Vonage for business purposes. We've got a lot of payments going on and sometimes we need to call banks or other payment and money transfer services. As soon as we place a call our accounts get suspended or terminated. For some reason! |
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dconnor
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach
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snake wrote: | Yes, me and my friends decided to use Vonage for business purposes. We've got a lot of payments going on and sometimes we need to call banks or other payment and money transfer services. As soon as we place a call our accounts get suspended or terminated. For some reason! |
Well, hmm..., ok.
What do you mean "As soon as we place a call our accounts get suspended or terminated."?
What happens? |
_________________ Have Questions? Need to speak to Vonage before signing up? Call: 1-888-692-8074 Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day. |
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snake
New Forum Member


Joined: Mar 03, 2005
Posts: 9
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After we finish a call and try to make another one we get an automated responce - Your account has been suspended... or 404 error. |
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gof
New Forum Member


Joined: Mar 24, 2005
Posts: 4
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snake wrote: | After we finish a call and try to make another one we get an automated responce - Your account has been suspended... or 404 error. |
So what did Vonage say? Seems to me if this is a legit business and you paid for the service, there shouldn't be an issue. If there is something shakey going on....
You wouldn't happen to be calling from Nigeria or something like that, would you???
(before folks flame, think of who might be calling up banks and money transfer services but be unwilling to actually inquire about their service being disconnected). |
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