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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
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sendas
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PostPosted: Mon Mar 28, 2005 5:43 pm    Post subject: Softphone voice is only one way Reply with quote Back to top

I just signed up for Vonage and got the softphone for 10 bucks.
My problem is i can hear them but they cant hear me. I opened and forwarded the ports i thought were right in my router. I read something about NAT but i dont understand it. Im currently going to school in canada using the shaw cable ISP.
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tommy13v
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PostPosted: Mon Mar 28, 2005 7:03 pm    Post subject: Reply with quote Back to top

What ports have you opened and forwarded? Also what is you network configuration? and have you tried putting your PC on the DMZ to see if it works?

If you put your PC on the DMZ and it works then the ports that are open or port forwarded may not be setup correctly.

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sendas
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PostPosted: Mon Mar 28, 2005 7:14 pm    Post subject: Reply with quote Back to top

Thanks for the quick reply. These are the ports

# 5060 – 5064 (UDP)
# 10000 – 20000 (UDP)

I have a D-link 614+ router and just a basic Peer to Peer network running off the dhcp of the router. I did try DMZ but no change.
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tommy13v
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PostPosted: Mon Mar 28, 2005 9:09 pm    Post subject: Reply with quote Back to top

Can you test just having your pc hooked up without the router? are you using the Xten software?

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mbhn5204
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Location: Denver, Colorado

PostPosted: Mon Mar 28, 2005 11:03 pm    Post subject: Reply with quote Back to top

Looks like you're in good hands here. However, we are all expected to read the rules at the head of each forum especially:
Please keep all posting in this forum on topic with Vonage and use very descriptive titles. Do not post - "I need help!!!" but rather "Can't connect to login server - RT31P2". Never use the word "Help" in a title.

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Setup: Motorola SB5100 to RT31P2 to Local Machines
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sendas
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PostPosted: Tue Mar 29, 2005 1:31 am    Post subject: Reply with quote Back to top

Well i got it working. I tested it without the router and it worked. I then hooked up an old router i had and forwarded the ports and it still worked. Both the routers are dlink im going to call dlink and see what they have to say about it.
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tommy13v
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PostPosted: Tue Mar 29, 2005 9:49 am    Post subject: Reply with quote Back to top

Does the other router have UPnP? If so you may want to turn that on.

_________________
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Record your Vonage Calls.
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