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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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BrodieD
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Joined: Apr 05, 2005
Posts: 4

PostPosted: Wed Apr 06, 2005 5:52 pm    Post subject: Shaw and Vonage Experiences Reply with quote Back to top

I am in North Vancouver and started off on Telus DSL and recently switched to Shaw to do away with the Telus line all together. I am using the Linksys WRT54GP2 adapter and did a speed test before I left Telus and after I switched to Shaw. Here are my results from http://speedtest.broadbandreports.com:

2441/465 shaw
1165/519 telus

Performance on both systems for Voip was identical.
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MarsGuy
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Joined: Mar 13, 2005
Posts: 13

PostPosted: Thu Apr 07, 2005 6:12 pm    Post subject: Reply with quote Back to top

I am in Richmond on Shaw, using a PAP2 (but not with Vonage, with a local company called telnetphone.ca). I find that the speed tests of my connection can vary considerably, but my calls all go through perfectly, and my provider uses G.711 by default (which I think is the 90K setting on your bandwith saver). I have heard that my neighbourhood is on older network equipment, but it doesn't seem to affect my call quality. I have been using Voip on my cable line since August, and the PAP2 since the beginning of February.

I hope this helps.
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miket603
Vonage Forum Master
Vonage Forum Master


Joined: Mar 15, 2005
Posts: 188
Location: Burnaby, BC

PostPosted: Fri Apr 08, 2005 3:10 pm    Post subject: Shaw increasing download speed for regular and extreme Reply with quote Back to top

Shaw is increasing the download speed of their high speed internet from 3Mbps to 5Mbps and their high speed xtreme internet from 5Mbps to 7Mbps. Upload speeds aren't mentioned in the news release. Check it out at http://www.shaw.ca/en-ca/ProductsServices/Internet/default.htm
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gRich
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Joined: Mar 26, 2005
Posts: 6
Location: Vancouver, BC

PostPosted: Sun Apr 10, 2005 5:52 pm    Post subject: Reply with quote Back to top

Thanks for all who reply on this thread. Just sign-up today with Vonage and switching my ISP to Shaw within this week.

My local number is currently on process for transfer. I called them and they said it will take around 20 business days. After that, Bye bye Telus. Very Happy

_________________
User Since: Apr 10, 2005
ISP: Shaw
Vonage H/W-Router: Linksys WRT54GP2
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flxstr
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Joined: May 03, 2004
Posts: 9

PostPosted: Mon Apr 11, 2005 12:14 pm    Post subject: Shaw & Vonage in Coquitlam Reply with quote Back to top

I've been a Vonage customer since the day it was available in Canada. I moved to Coquitlam in September, and have been using the Vonage service w/Shaw regular high-speed internet with no problems. Downloading from usenet or a large-email message WILL affect your voice quality on calls, causing your connected parties voices to stutter. However, they won't notice any stuttering from your side.

I've very rarely had anyone complain about my voice quality (except the mother-in-law who hates anything new), and most don't even know I'm on Voip. The mother-in-law is an aberration, who complains constantly about the quality, and was doing so again the other night, but stopped after we mentioned we weren't calling from home, but from a friends landline Wink

So, no complaints, Vonage's service is great, but their support **** a$$. If you submit a ticket, expect anywhere from 1 week to a month to get a response.
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theGUYman
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Joined: May 08, 2005
Posts: 4

PostPosted: Sun May 08, 2005 2:04 am    Post subject: Reply with quote Back to top

Using standard Shaw hi-speed in Winnipeg with WRT54G and PAP2.... very very good service since January.

What an awesome service! The quality betters pots, especially the long distance calls...

-- theGUYman
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gRich
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Joined: Mar 26, 2005
Posts: 6
Location: Vancouver, BC

PostPosted: Tue May 10, 2005 5:54 pm    Post subject: Reply with quote Back to top

It's been a month now since I got my Vonage using Shaw as my ISP and everything is working great. I'm one happy customer.

My first bill with Vonage was $96 because of overseas (Japan & Philippines) call that we have to make Cry

Good thing anywhere in North America is free, Now we got a chance to call my friends and relatives every month without worrying of long distance charges.

_________________
User Since: Apr 10, 2005
ISP: Shaw
Vonage H/W-Router: Linksys WRT54GP2
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djino
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 27, 2005
Posts: 110
Location: Ottawa, Canada

PostPosted: Wed May 11, 2005 5:52 am    Post subject: Reply with quote Back to top

$96.. Ouch. Dont think I've even had a Bell Canada Bill that high. :S
Glad you enjoy the service at least. Razz
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Rickt
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Joined: May 13, 2005
Posts: 4

PostPosted: Sat May 14, 2005 8:41 am    Post subject: Vonage and Shaw experience? Reply with quote Back to top

I am using Shaw and Vonage here in Calgary and it is working great. Initially (back in Nov/Dec 2004), I was experiencing some quality of service issues but swapped out my older Shaw modem for their latest and my QoS problems disappeared. Very Happy
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Richard--
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Joined: Feb 09, 2006
Posts: 1

PostPosted: Thu Feb 09, 2006 3:00 am    Post subject: Reply with quote Back to top

I am having trouble signing up with Vonage because of Future Shops "open box" sale policy... once a customer has registered the MAC address of the modem (in my case the PAP2) in his name or created an account in his name, it apparently causes great amounts of hair pulling on Vonages part to get things straightened out and re-registered in my name. I'm in no rush, but their customer service has been great and they have been keeping me informed with prompt callbacks. I find it quite funny.

On a more serious issue, Shaw have been installing a packet filtering/identifier service known as Ellacoya in the major cities... I have some in serious issues about this considering they are in the process of rolling out their own Voip service, and it looks like they might tried to use Ellaycoya to identify foreign Voip telephony services and degrade using packet filtering/delaying techniques the Vonage orPrimus services. Ostensibly, Ellayacoya is being installed to identify bandwidth abusers who are using Bittorrent for file sharing. I see them using Ellacoya to also identify "foreign" Voip telephony users. I understand Shaw have a $10 fee to suspend the filtering service.

Anyone have any comments about this?
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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