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technofiend
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Joined: Mar 23, 2005
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PostPosted: Fri Mar 25, 2005 4:58 pm    Post subject: Happy Vonage customer, but looking to switch from Mot gear Reply with quote Back to top

Vonage works well enough for me, but my local ADT office refuses to support Vonage any more.
Combined with worries about power loss = phone loss and of course my wife concern's about Vonage's proxy 911 support
(their dispatch center calls for you) and I'm looking
to buy a Sipura 3000 which addresses all concerns.

The issue is -- will Vonage support me with the same telephone number and service plan? I'm current using the Motorola box they gave me when I signed up a year ago or so.

The Sipura's dialing plans will let me autoroute 911 to the POTS line, and in the case of power loss, automatically connects the Voip line to the POTS line. So it seems
like the answer if Vonage will let me use it and not treat it as a softphone? Advice or help would be appreciated.
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mbhn5204
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PostPosted: Fri Mar 25, 2005 5:30 pm    Post subject: Reply with quote Back to top

Could you please be a bit more specific? Some structure to your post and a clear question would be helpful. Thanks.

911?, Motorola?, Sipura?, autoconnect to POTS?

What does your setup look like?

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Medic63
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PostPosted: Fri Mar 25, 2005 7:45 pm    Post subject: Reply with quote Back to top

I do not think Vonage will support your Sipura. AFAIK, they only support the Motorola VT1000 (or VT1005, depending upon where you read it), and the Linksys devices (PAP2, RT31P2 and WRT54GP2).

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reebok
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PostPosted: Sat Mar 26, 2005 8:47 am    Post subject: Reply with quote Back to top

I haven't looked at the 3000, but it sounds like the lifeline feature that some Voip boxes offer. I know sunrocket has it on theirs, but I'm not sure if any other companies offer it (besides ones that support byod obviously) and actually that's the answer to your question...vonage does not support byod. I will be surprised if their next ta doesn't offer a lifeline feature though.
fwiw, Vonage also supports the original cisco ata186 along with those other ones.

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Medic63
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PostPosted: Sat Mar 26, 2005 10:32 am    Post subject: Reply with quote Back to top

Oops!

Forgot about the Cisco!

Thanks John, for reminding me.

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OldSnipe
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PostPosted: Sat Mar 26, 2005 11:25 am    Post subject: Re: Happy Vonage customer, but looking to switch from Mot ge Reply with quote Back to top

technofiend wrote:
and in the case of power loss, automatically connects the Voip line to the POTS line.


Vonage automatically forwards your call to whatever number you have plugged in if cable is lost. Powering down your adapter = power lost. In my case I forward to my cell phone. I cannot get obsessed with 911... I spent too many happy years before 911 was invented to believe I now need a leash connecting me to the firehouse and police. In any case I believe that in a year or so 911 will get sorted out.

Well, that's my 2 cents Smile

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technofiend
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PostPosted: Sat Mar 26, 2005 11:28 am    Post subject: Reply with quote Back to top

Well Vonage technically supports the Sipura gear as their Linksys products are really Sipura under the hood.
http://voxilla.com/voxstory84-nested-order0-threshold0.html

The real issue as reebok has stated is whether or not Vonage supports "bring your own device" (byod) installations, yet.
So far, the only yes or no response has been reebok's. But if anyone else has had any success with a byod installation
please let me know.

mbhn5204 Sipura is a company founded by the folks who wrote the original Motorola ATA-186 firmware. They left Motorola
and started their own company. Perhaps you've picked it up from context by now, but the Sipura-3000 has some really
nice features in how it handles given calls. More on that after a few explanations.

Most Voip devices have one RJ-45 jack that connects to your TCP/IP network, and one RJ-11 jack for connection to your phone(s).
The Sipura has two RJ-11 jacks, one for your phone(s) and one that connects the device to your traditional phone company's (ILEC's)
standard every day copper pair they use to supply you with Plain Old Telephone Service (POTS).

Why? So this device can act as a bridge between your Voip service and your POTS service. I.E. You can call home, do a bit of fiddling
and connect across your Voip line. Additionally as rebook implied the Sipura-3000 has a "lifeline" feature.
In specific if the power fails on the 3000 a relay automatically connects your POTS service to the jack where your Voip service is supplied.

And as I mentioned earlier, call routing rules can make the Sipura send calls over your POTS service rather than through your Voip provider. For instance, here in Texas, we typically have unmetered phone service where we pay a flat fee for an unlimited number of local-call minutes. If you were on a 500 minute/month plan from Vonage, given an option, you would never route your local calls across Vonage. The Sipura 3000 could in my case route calls to Area Code 713, 281, or 832 to my POTS service, and everything else to my Voip service, saving minutes on my Vonage plan.


For my application I want to route 911 calls or any modem calls from devices such as my Tivo to POTS. This instantly
bypasses Vonage's 911 dispatch proxying they do, and it also keeps me from needing to do any packetization changes
to my service for data calls to flow over Vonage, as it is no longer needed. It also makes my alarm company ADT happy
as I'll still have a good old copper POTS connection which they know how to deal with.

So back to the real question at hand - if anyone knows of someone taking an off-the-shelf Sipura device and configuring it to look like the Sipura/Linksys gear Vonage supports, or of another BYOD install please let me know.
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technofiend
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PostPosted: Sun Mar 27, 2005 1:51 pm    Post subject: Reply with quote Back to top

After a little more work digging around, I see Voxzilla has a wizard will configure the Sipura-3000 as a Vonage softphone.

http://voxilla.com/spa3kconfig.php

So, I'm halfway there. Just need to figure out how to convince Vonage this device should be a 'hardphone' account and not a softphone account. LOL.
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