Vonage and ADT alarms

Posts: 41 · Posted: Wed Nov 19, 2003 7:53 pm Post subject: Vonage and ADT alarms

I just tested my new vonage system (vonage pluged into my phone line after I disconected from the telephone line outside my house) with my current ADT alarm. It worked great!!!! The alarm dialed out and sent the signal through vonage to ADT and they recieved the data about the alarm event. I have the new TiVo series 2 system and that modem cannot use the vonage system. Oh well I guess its no more pay-per-view. I have had vonage for about a month now and love it. Never had any problems. Still waiting for my number to transfer Cry

Guest

On the number transfer process, I have been waiting 25 days. I received a note today that they (Vonage) would be contacting their agent handling the number transfer and send me a status update. I did change numbers just before asking Vonage to make the transfer, so they may not have been in a position early on to move at the process very fast since I was not able to FAX Vonage a copy of my current telephone bill with the number I was asking for them to transfer. I hope they get it done pretty soon.

Posts: 83 · Vonage Forum Senior Joined: Nov 16, 2003 Posts: 83

Durp wrote:

I just tested my new vonage system (vonage pluged into my phone line after I disconected from the telephone line outside my house) with my current ADT alarm. It worked great!!!! The alarm dialed out and sent the signal through vonage to ADT and they recieved the data about the alarm event.

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Yea, just wait until you have a breakin and your Internet connection is down or Vonage isn't working. Put another way...do you want to stake your life and lives of your family that your ISP and Vonage is absolutely, positively going to work at the exact instant you need it to? I sure don't. No problem. you do have insurance, right? Lol

Posts: 41 · Posted: Thu Nov 20, 2003 12:35 am Post subject:

Just a thought, since my phone box is located outside my house what would stop the bad guys from cutting it before they break in. My cable is burried, and I doubt they will cut it before the phone line. Another thing, I guess I have been really lucky, my internet service has never been down!!! (said with fingers crossed) Lol

Posts: 2 · New Forum Member Joined: Nov 20, 2003 Posts: 2

regarding ADT alarms, I just switched over to Vonage and I'm having a slight problem with my ADT system. The system can dial out just fine in the event of an alarm, but my panel intermittently displays an error code #94, which is triggered when the ADT system detect loss of a phone line. Has anyone experienced this and found a way to resolve this?

Guest

I was going to ask ADT if there will be any problem when I switch to Vonage. I guess the ADT box dial 1-800-xxx-xxxx so it should work great. It's a good point that cable are actually under the ground whereas my phone box is just located at my side yard. It doesn't really matter, if people want to break in your house, they will find a way to do it.

Posts: 3 · New Forum Member Joined: Dec 25, 2003 Posts: 3

I have Vonage and ADT. I am confused as to how you connect ADT to Vonage. Do you need a technician to do this? How is it done?

Posts: 6 · Posted: Sat Dec 27, 2003 6:49 pm Post subject:

I have an ADT system as well and have been curious as to how well this will work especially since I cannot get a local area code and phone number yet form area. As far as Pay-Per-View ordering, you can order via the Internet if you don't have your phone connected to your receiver. Has anyone out there have good or bad experiences with this type of setup. Thanks in advance for your time and help.

StorminOkie Lol

Posts: 21 · Vonage Forum Associate Joined: Jan 07, 2004 Posts: 21

I have ADT and Vonage working with no problems. You may need a technician to come out if you are not familiar with phone wiring.

At my house, the install tech had the ADT unit plugged straight into the box, the rest of the phone lines in the house plug into the ADT unit. This is so the unit can call out even if someone breaks in and takes the phone off the hook.

Easiest solution is to run phone cable (or better yet, CAT3 or above) from your Vonage box to your phone box. Put a jack on the vonage side of the cable; on the phone box, remove the 4 wires (usually red, green, yellow, black) from the contacts and connect the leads together. Once done, all of your phones and the ADT unit will use your Vonage line.

Dislaimer: I have oversimplified the heck out of this, do not attempt unless you undertand exactly what is going on here. This type of setup is beyond the standard operating parameter of the motorola vt1000 and may void its waranty . It works wonderfully for me but who knows how it will work for you.

Posts: 3 · New Forum Member Joined: Dec 25, 2003 Posts: 3

You indicated that you had a technician set up your Vonage system so that it is compatable. Did this take the technician a long time. Was this covered under the warranty and how much did it cost. Do you have an emergency back-up power system?

Thank-you for your input.