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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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lwilkinson
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Joined: Mar 23, 2005
Posts: 5

PostPosted: Wed Mar 23, 2005 2:03 pm    Post subject: Tentative Transfer Date, Should I be Excited? Reply with quote Back to top

My LOA was transferred to "the carrier" on January 25th. After a month of e-mails and a complaint filed with the Michigan Public Service Commission, I recieved the following e-mail:

[i]The carrier has issued a tentative transfer date for {03/30/2005}.
Please keep in mind that this date is subject to change and is not
necessarily the date your transfer will take place. We will send you
a notification when the date is finalized by the carrier.

Sincerely,

Mercy
LNP Coordinator[/i]

Do you think this will actually go through? Once a tentative date is scheduled, what is the likelihood that this goes through on time?

Finally, is it just coincidence that this occured after so many e-mails and a complaint filed with the state? If I hadn't done all that, would by transfer request just sit out there forever?
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Retrosoda
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Joined: Mar 23, 2005
Posts: 7

PostPosted: Wed Mar 23, 2005 7:58 pm    Post subject: Re: Tentative Transfer Date, Should I be Excited? Reply with quote Back to top

I got the same e mail,and i'm not excited,since i'm waiting for my number since 01/11/05.This is what they wrote to me:
- The carrier has issued a tentative transfer date for April 01, 2005.
Please keep in mind that this date is subject to change and is not
necessarily the date your transfer will take place. We will send you
a notification when the date is finalized by the carrier.-

Same,as yours.If i don't get my number back by that date,i'm sending a report to the FCC and i'm asking for a refund.
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djcman
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Joined: Feb 17, 2005
Posts: 47
Location: Detroit Rock City

PostPosted: Wed Mar 23, 2005 10:13 pm    Post subject: Don't count on it Reply with quote Back to top

I had a tentative date that came and went with nothing being done. I did call the next day to get credit since it was after the 20 business days. Sent in my LOA on the 26th of Jan and number was ported on the 15th of March.
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dditzel
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Joined: Feb 26, 2005
Posts: 5
Location: NJ

PostPosted: Thu Mar 24, 2005 8:38 am    Post subject: Reply with quote Back to top

I recieved the e-mail with the transfer date, and guess what, on that date, my number actually transfered without an issue! I was very suprised, happy, but suprised!

Carrier was ATT in NJ

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lwilkinson
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Joined: Mar 23, 2005
Posts: 5

PostPosted: Thu Mar 24, 2005 9:10 am    Post subject: Reply with quote Back to top

I'm definitely hoping it goes through. But I've gotten the run-around so often over the past month that my faith is lacking at this point. I'll keep you posted.

Besides, the "Executive Response Team" is on the case, so how could it go bad?
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lwilkinson
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Joined: Mar 23, 2005
Posts: 5

PostPosted: Wed Mar 30, 2005 3:48 pm    Post subject: Update Reply with quote Back to top

Here's where I'm at right now:

Status History for: 16165349554

Current Status: Transfer Accepted Temp Virtual Number : 16166046657 Transfer Date: March 31, 2005


Updated Date: Number Transfer Progress History:
January 21, 2005 Awaiting Letter of Authorization
January 25, 2005 Letter of Authorization (LOA) Received
January 25, 2005 Transfer Sent to Carrier
March 29, 2005 Carrier Approved Transfer




So, I'll let you know if there is good news by the time tomorrow is over.
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lwilkinson
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Joined: Mar 23, 2005
Posts: 5

PostPosted: Fri Apr 01, 2005 7:31 am    Post subject: DONE! Reply with quote Back to top

We started getting calls on the Vonage line last night. And I got the "transfer is complete" e-mail late yesterday evening. Yay!
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natluke
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Joined: Apr 01, 2005
Posts: 2

PostPosted: Fri Apr 01, 2005 8:04 am    Post subject: Number Transfer Frustration Reply with quote Back to top

Same deal -- signed up Feb 19, still waiting for number transfer, told after contacting customer service by e-mail, then fax, then phone that the tentative date was March 24. Did get a credit for first month's service.

After reading other tales of woe similar to mine, I guess I feel better, but disappointed that this is a common occurrence. Why can't the V people get their act together?
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egeller624
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Joined: Jan 25, 2005
Posts: 81
Location: Las Vegas, NV

PostPosted: Fri Apr 01, 2005 12:55 pm    Post subject: Tentative date here too... but not holding my breath Reply with quote Back to top

After 2 months of waiting, and numerous emails back and forth, I finally have a tentative transfer date of April 7th. I received this info in an email from someone on the Executive Response Team, but yet there has been no change on my Vonage dashboard... nothing that says a transfer date or anything. Should I be concerned or is this normal?

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"Some days you're the bug... other days you're the windshield."
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thebeav
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Joined: Feb 22, 2005
Posts: 40
Location: Central,NY

PostPosted: Fri Apr 01, 2005 1:08 pm    Post subject: Re: Tentative date here too... but not holding my breath Reply with quote Back to top

egeller624 wrote:
After 2 months of waiting, and numerous emails back and forth, I finally have a tentative transfer date of April 7th. I received this info in an email from someone on the Executive Response Team, but yet there has been no change on my Vonage dashboard... nothing that says a transfer date or anything. Should I be concerned or is this normal?


Well, I've been waiting 25 business days as of today. I emailed Vonage a couple days ago and got the same response with a tentative date of April 7th also. I think some other have been told 4/7 too, so I'm not really banking on it, but who knows

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