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For wipe call
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of the offline, in
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usually apply to
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What is the main
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Trafford Posted:
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diazou Posted:
Hello, It's
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? Thanks!
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Av8rix Posted:
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MAC address
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tplink Posted:
Im trying to add
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Durp
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Joined: Nov 20, 2003
Posts: 41
Location: Houston, TX

PostPosted: Sun Dec 07, 2003 9:15 pm    Post subject: Reply with quote Back to top

Anyone know why they stopped using the Cisco? That is what I have and it works great, never had a problem. I want to refer some friends to Vonage, but am holding back untill this Motorola issue is solved.
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Maniac8888
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Joined: Nov 16, 2003
Posts: 83

PostPosted: Sun Dec 07, 2003 10:27 pm    Post subject: Reply with quote Back to top

Cisco took the 186 to End-of-Life (EOL). Makes no sense to sell an EOL product besides the Motorola has more capabilities that Vonage evidently wants to use. QoS, for example.
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username
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Joined: Dec 02, 2003
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PostPosted: Mon Dec 08, 2003 10:16 am    Post subject: Reply with quote Back to top

I just sent the MTA to my parents overseas. They used it for a few calls and it stopped working. They say now the green light in the back is on but the yellow light does not flash. Is this a symptom of the problem?

Rebooting does not help. I guess the other possibility is that their LAN is not working?

Thanks.
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Maniac8888
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PostPosted: Mon Dec 08, 2003 12:00 pm    Post subject: Reply with quote Back to top

The yellow light is usually on for a 100Bast-T connection and off for a 10Base-T link.

Have them do a ping to the device. If it works, it is not their computer.
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Seethe
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PostPosted: Mon Dec 08, 2003 12:13 pm    Post subject: Arrrggg Reply with quote Back to top

Having the same issues as everyone else with the Motorola. It just up and dies. Tried routing port 23 to a non-existant machine made no difference.

I have to pull the plug and force a reboot and then all is well.

Spoke with Vonage today....they said it was an ISP issues.

If the Motorola is not resilient enough to survive a network "burp" it needs trashed. Having said that before introducing Vonage into the mix my connection never had any problems.
Jon31
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PostPosted: Mon Dec 08, 2003 3:26 pm    Post subject: Motorola VT1005v has to be in front of firewall Reply with quote Back to top

I just was told by Vonage that the VT1005v is supported now only in front of a firewall. I placed mine behind and found it was trying to use ports other than 5060-5063, 69, and 10000-20000. After awhile of this it would quit working. Their tech support is a bunch of ****heads and I could never get anyone to understand this other port transmisssion might be a problem with their equipment.

Since the VT1005v response to pings and has a open port issues (yes I know how to turn off the port - this is just a comment on the quality of the product) I cancelled service. My first and best line of defence with my firewall is not to broadcast I am there, with the VT1005v responding to pings forget it (Vonage tech support does not see this as a big issue either).
Maniac8888
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Joined: Nov 16, 2003
Posts: 83

PostPosted: Mon Dec 08, 2003 4:09 pm    Post subject: Reply with quote Back to top

Jon31:

Sorry you have had problems. A couple of things here. First of all, the ability to ping the Motorola is not required by Vonage. As an example, my ISP blocks ICMP (pings) packets on their internal routers so there is no ability to ping my network (or the Motorola). I had the Motorola in front of my router for a while. I filtered the extraneous open ports to non-existant IP addresses and my security was as good as I could get (as verified by Shields Up, PCFlank and others). I appreciated the Voip QoS one gets with the Motorola but I couldn't live with the Motorola being the "weak link" in my network. When it "hangs" I totally lose Internet connectivity plus I also lose the logging results on my router (the Motorola NAT capability takes care of that but there is not logging). I finally put the Motorola behind my router and everything works fine.

BTW, in three weeks of service, my Motorola has hung one time. I think the problem might be either an ISP issue or the Motorola has a difficult time processing too many packets. Not sure yet. I'll have to put a monitor behind the DSL router and see what is coming in.

I for one have no problems with Vonage. With the exception of the Motroloa hangs, all of my problems have either been a result of bandwidth (upload) issues or ISP problems. So far, I cannot criticize Vonage.

Everyone's mileage varies, of course.
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Can0Beans
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Joined: Dec 07, 2003
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PostPosted: Mon Dec 08, 2003 7:52 pm    Post subject: Reply with quote Back to top

Maniac8888, what did you do about port forwarding, etc?
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Maniac8888
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Joined: Nov 16, 2003
Posts: 83

PostPosted: Mon Dec 08, 2003 8:24 pm    Post subject: Reply with quote Back to top

If you are speaking about router port forwarding while using the VT1005 behind the firewall, I didn't have to do anything to my Sonicwall or D-link router. They are totally plug-and-play. Attached the Motorola, booted the device and it worked first time.

If you are talking about the Motorola in front of the router, I forwarded UDP ports 23, 67, 137 and 139 to a non-existant IP address as they were shown by ShieldsUp and PCFlank to be open for some reason (the port 23 problem has been documented).
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Can0Beans
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PostPosted: Mon Dec 08, 2003 9:10 pm    Post subject: Reply with quote Back to top

Hmmm....before Vonage recommended that I move the ATA outside the router, I was unable to receive calls without some port forwarding enabled......
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