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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

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Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

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Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
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Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
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adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
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Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
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On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
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Topic:
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On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

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revrob Posted:
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On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
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Topic:
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On May 18, 2014 at 12:31:40


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soxx
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Joined: Mar 09, 2005
Posts: 10
Location: Spokane, WA

PostPosted: Mon Mar 21, 2005 3:49 pm    Post subject: No Voicemail Reply with quote Back to top

When I go to the dashboard it states "No Voicemail boxes found for your account" Has anyone else had this problem? I click on enable voicemail under "Features > Voicemail Settings" Still no luck though. Should I contact them and tell them they need to turn it on or is there any way I can do it my self. Could any of the Vonage reps here do it for me if I pm the info?

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kenn10
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PostPosted: Mon Mar 21, 2005 4:49 pm    Post subject: Re: No Voicemail Reply with quote Back to top

soxx wrote:
When I go to the dashboard it states "No Voicemail boxes found for your account" Has anyone else had this problem? I click on enable voicemail under "Features > Voicemail Settings" Still no luck though. Should I contact them and tell them they need to turn it on or is there any way I can do it my self. Could any of the Vonage reps here do it for me if I pm the info?


No. You'll need to call tech support and have them provision your voice mailbox. Sounds like something got missed when they set up your account.

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soxx
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PostPosted: Mon Mar 21, 2005 6:10 pm    Post subject: Reply with quote Back to top

OK, Thanks for the quick reply.

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mbhn5204
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PostPosted: Mon Mar 21, 2005 9:49 pm    Post subject: Reply with quote Back to top

You are not the first to be caught by the inconsistencies of the Vonage help knowledge base. Not only must you enable voicemail at the dashboard, you must enable it at the telephone. Now, assuming that you have taken care of the dashboard, here is how to enable the phone:

http://www.vonage.com/help_knowledgeBase_article.php?article=233&category=118

Personally, I find these directions dizzying. If I may suggest, after you get your voicemail working, print out the flow chart to the system. It is a lot more expressive on how it works than the document I just gave you. Good luck.

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soxx
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PostPosted: Tue Mar 22, 2005 11:27 am    Post subject: Reply with quote Back to top

Thanks, I will try those steps and see if I am able to get it working that way.

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