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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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soxx
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Joined: Mar 09, 2005
Posts: 10
Location: Spokane, WA

PostPosted: Mon Mar 21, 2005 3:49 pm    Post subject: No Voicemail Reply with quote Back to top

When I go to the dashboard it states "No Voicemail boxes found for your account" Has anyone else had this problem? I click on enable voicemail under "Features > Voicemail Settings" Still no luck though. Should I contact them and tell them they need to turn it on or is there any way I can do it my self. Could any of the Vonage reps here do it for me if I pm the info?

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kenn10
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Joined: Jun 07, 2004
Posts: 196
Location: Kennesaw, GA

PostPosted: Mon Mar 21, 2005 4:49 pm    Post subject: Re: No Voicemail Reply with quote Back to top

soxx wrote:
When I go to the dashboard it states "No Voicemail boxes found for your account" Has anyone else had this problem? I click on enable voicemail under "Features > Voicemail Settings" Still no luck though. Should I contact them and tell them they need to turn it on or is there any way I can do it my self. Could any of the Vonage reps here do it for me if I pm the info?


No. You'll need to call tech support and have them provision your voice mailbox. Sounds like something got missed when they set up your account.

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soxx
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 09, 2005
Posts: 10
Location: Spokane, WA

PostPosted: Mon Mar 21, 2005 6:10 pm    Post subject: Reply with quote Back to top

OK, Thanks for the quick reply.

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mbhn5204
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jan 19, 2005
Posts: 492
Location: Denver, Colorado

PostPosted: Mon Mar 21, 2005 9:49 pm    Post subject: Reply with quote Back to top

You are not the first to be caught by the inconsistencies of the Vonage help knowledge base. Not only must you enable voicemail at the dashboard, you must enable it at the telephone. Now, assuming that you have taken care of the dashboard, here is how to enable the phone:

http://www.vonage.com/help_knowledgeBase_article.php?article=233&category=118

Personally, I find these directions dizzying. If I may suggest, after you get your voicemail working, print out the flow chart to the system. It is a lot more expressive on how it works than the document I just gave you. Good luck.

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soxx
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 09, 2005
Posts: 10
Location: Spokane, WA

PostPosted: Tue Mar 22, 2005 11:27 am    Post subject: Reply with quote Back to top

Thanks, I will try those steps and see if I am able to get it working that way.

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